Dear Sir,
We are sorry for your experience. Although we service all size and category of customers equally, at times our not unlimted resources do to allow us to support any and all inquiries, especially when we have 99% of the information posted on our website or technical data we furnish.
We have recently greatly increased our customer staff to handle additional email and telephone inquiries.
We appreciate our customer's business and support and strive to offer the absolute best service and products.
Thank you.
Thank you for your response. I respectfully disagree that your website provides 99% of the information including technical data. I don't think so. For instance, no technical data sheets are available. I have no problem with lack of information on your website because there are obvious limitations about how much information one can provide on websites. It is not the website but customer service that matters. Epoxy is not exactly a DIY project unless adequate customer service is available. Each situation is unique and therefore require unique solutions. You carry great products, no questions about that. Only the customer could be better.

This is a hilarious thread. Congrats PieFace on an amazing DIY floor!
The floor painting industry must be very good as it appears you guys would rather argue over which material is better, who manufactures what, who originally came up with this product, etc. than actually take someone up on an offer to fly you to a location and PAY you to do a job. Good for you, you can pick your jobs and sit back and criticize those who might actually do something different than you and still have a great result!
I would have never guessed that "floor paint snobs" exist but I guess they do.
Still LMAO over this thread, carry on!
Hey Pro517, sorry I didn't get back to you or blew you off. For some reason I thought I answered you but it must not of gone through. This new tapatalk will help in the future.
Installing these floors is not a 1 man job, especially 5000 sqft! Typically when I get hired to consult, it is to oversee and manage an experienced epoxy crew. So, even if you paid me a boat load of money, I would not be able to do your floor by myself nor with someone with zero experience. It would be next to impossible and a disaster.
As far as criticizing someones work, please point out where and when, because I have never done that. So I think you are way out of line to say such a thing.
Sorry you feel slighted for me not taking you up on your job offer but it is no reason to be insulting and demeaning.
P.S. PieFace's job was not DIY, he hired a Company to do it.
Good luck with your floor


I'm up for it if Pro517 seriously wants it done. As long as all the ducks are in a row before the install date I don't see a problem.
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yea its nutty looking.
Really cool floor.
We are going to lay clear epoxy on it, then urethane.
I hope it stays as vibrant as it is now.
Did you end up going the clear epoxy route? Last we talked I wasn't sure if you were going to attempt urethane on top of the effects or put a clear epoxy in the middle. As I had said, that's what originalcolorchips had recommended to me and what I planned on doing/did in the first place.
How'd all the timing work out for you? My access has been a little limited these last few days.
What about the cracks that always show up in the concrete? Do the cracks come thru the metallic epoxy?
Properly repaired cracks will not show through the coating. When a coating is painted on, it's hard to hide repair work. It's like applying one Coat of wall spackle and expecting one coat of paint to hide it. When properly patched and a system is properly poured over it, you should not see or feel the crack at all.
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What about the cracks that always show up in the concrete? Do the cracks come thru the metallic epoxy?
Thank you for the answers. I actually meant the cracks in the concrete that will show up AFTER the metallic epoxy is applied and cured. They are going to happen. How bad will they look or will the storm cloud effects kinda hide them?
