Mr.Nutcase
Well-known member
I have a 3/8 drive long ratchet 11-973, that self reverse, Is there kit to replace it? Who owns Armstrong?
Hey Nutcase,
The part# for the ratchet repair kit is product# 11-990 includes:Gear,pawl,shifting lever,spring,ball,cover plate,2 cover plate screws. P.S. 36 tooth by the way.
Yeah I sell Armstrong too!..but I really like my Wright tools!

Give us a call at 1-800-688-8949 .. we'll help you out.
Thanks,
Steve
Armstrong kicks ***. I have put your wrenches to the test. None of this sissy mechanics **** either.
Give us a call at 1-800-688-8949 .. we'll help you out.
Thanks,
Steve
Hey Nutcase,
The part# for the ratchet repair kit is product# 11-990 includes:Gear,pawl,shifting lever,spring,ball,cover plate,2 cover plate screws. P.S. 36 tooth by the way.
Yeah I sell Armstrong too!..but I really like my Wright tools!
Thanks.....
I called, the that guy that answered said Fastenal does the warrenty for Armstrong, he said repair kit is 11-990. He said Fastenal could order it, since the ratchet has a lifetime warrenty, they can give the repair kit for free.
And he said I had any problems call 1-800-688-8949...... and they would fix...
Thanks guys,...... I will take the ratchet to Fastenal.........
Danaher has good customer service...... thanks again,.
if it self reverses your spring is either to week and needs to be stretched or the lub is to thick and the pawl is sticking to the gear. i would try those first and keep the kit as a spare.
Why can't Armstrong just send you one? Seems like a pain to have to take it to Fastenal. But I guess they have to verify that you indeed have the ratchet in the first place.
Usually don't see an industrial supplier selling both Armstrong and Wright, it's usually one or the other out here, Wright has gotten a lot more popular out this way lately. They were quite popular out here when I was a kid as well then they seemed to disappear for awhile.

Now if only he also sold proto
Mr. Nutcase up here Brifasco sells armstrong is this helps any.
You started this thread over a year ago... you've been screwing with this broken ratchet for a YEAR?Thanks.....
I called, the that guy that answered said Fastenal does the warrenty for Armstrong
You started this thread over a year ago... you've been screwing with this broken ratchet for a YEAR?![]()