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Astro Pneumatic sockets

Tech89

Well-known member
Joined
Nov 9, 2013
Messages
416
Hey all, has anyone had to warranty any of these little sockets yet? If memory serves me right we have a customer service representative or something of the like on GJ don't we? Thanks in advance.

-Pat
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d.mcfarland

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Joined
Jun 18, 2012
Messages
6,564
Location
Western PA
That socket has some miles on it, that's for sure.

Unless the end that attaches to the impact is just really soft.
 
OP
T

Tech89

Well-known member
Joined
Nov 9, 2013
Messages
416
That socket has some miles on it, that's for sure.

Unless the end that attaches to the impact is just really soft.
From my experience with these sockets, they're a bit soft. Great sockets though.

-Pat

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signcrafter

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May 9, 2012
Messages
12,317
Based on my experience with astro I would say a new one will be in the mail to you today once they get your address info.
 
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CR888

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Feb 19, 2017
Messages
1,198
Why not call/email the company instead of hoping the rep sees your post?

This! ^^We are lucky to have a rep from Astro come here and answer questions, tell us about new products etc. Why not follow the correct warranty protocol and not bother him over a single regular imlact socket claim.
 

Astro_Pneumatic_Tools

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Joined
Oct 30, 2013
Messages
2,106
Location
South El Monte
No sweat off our back, I'll send you a PM.

People are welcome to PM me for warranty service.

Impact sockets are better made "soft" than too hard, especially as you whittle away material to make them smaller. This is to say soft on the ASME/DIN allowed scale for the tool, not soft in a general sense.
 

d.mcfarland

Well-known member
Joined
Jun 18, 2012
Messages
6,564
Location
Western PA
No sweat off our back, I'll send you a PM.

People are welcome to PM me for warranty service.

Impact sockets are better made "soft" than too hard, especially as you whittle away material to make them smaller. This is to say soft on the ASME/DIN allowed scale for the tool, not soft in a general sense.

I'm looking to pick these exact sockets up. Thanks for the information!
 
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Tech89

Well-known member
Joined
Nov 9, 2013
Messages
416
Impact sockets are better made "soft" than too hard, especially as you whittle away material to make them smaller. This is to say soft on the ASME/DIN allowed scale for the tool, not soft in a general sense.

Exactly. I love this socket set. Been under heavy use shortly after they came out. Thank you Sir.

-Pat

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