Broken Gearwrench...

[moparfreak]

So I've got one of the 1/4" gearwrench pass-thru socket sets that I've been using for a number of years, and it's evolved into my favorite all-purpose quick-grab socket set. To my dismay a week ago or so, the ratchet locked up, the mechanism is stuck/jammed/broken. I can't seem to get it loose, and it's a sealed ratchet, so no way to take it apart for inspection.

Does Gearwrench have a lifetime warranty? I think I probably ordered this originally through Amazon, but can't really remember. How would I get this fixed, or is it just junk now?

http://www.amazon.com/dp/B000HBF5IY/?tag=atomicindus08-20

Thanks,
Adam

 

[concealer404]

Has a lifetime warranty. Either warranty it through gearwrench directly, or go to sears.

 

[shoturtle]

Sears do not carry those loose, so they can set up the warranty for you. But you still will need to wait for gearwrench to ship it to you.