woody 73
Well-known member
First off you better trust the source a first GJ post or someone that you can trust, only you guys and gals can make that call.
Second you better be asking for pictures something like this...
Third, if someone starts complaining and they did not take the time to call the company in question you better be asking why this did not happen in the first place end of story.
So many times I hear the cry "The sky is falling, the sky is falling" , when all it takes is a simple phone call first before the crucifying posts starts".
Today I spent 20 minutes on the phone withy a nice lady from the Channellock company asking questions and this is a few parts of the phone call.
If you buy a product save the sales ticket if possible, if the tool fails you, say after a few months of use and lets say the teeth on a pliers fails send it back, because they want to know about it asap. If you are going through a pair of cutters in only two weeks, send it back they want to know why this is happening.
In other words they are not monsters, they want to make things right.
Now if you are being a jerk and abusing a tool then you are out of luck; so lets look at a few special notes:
1) Channellock does not and I repeat this have different lines of tools, as in a lower line and a higher end line of tools. In other words the pair you bought from wally world is the same thing at a contractor store.
2) Wear and tear as the result of faithful use.. In other words after a few years things wear out, teeth will be very rounded,joint will wobble causing the cutting edges to pass,or the nose tips to close improperly. Cutting tips will be rounded, cutting edges can wear or be abused.
3) Damage resulting from alterations or tampering... reground edges, drilled holes,or welded surfaces, both tips bent or broken, hammer marks on the head, joint or handles.
4) Damage from contact with hot wires... Which tend to leave a copper residue or a scorched appearance.
5) Breakage from abuse or overload... Pliers are deformed from improper use, pry marks on the head, evidence of a cheater bar being used.
So there you have it, the quality has not gone down, but if you feel it has then do not buy their tools, end of story. On the other hand if you feel wronged somehow just a simple phone call is all it takes and if the tool is not that old they will work with you.
A few pictures of channellock pliers that I have been using for many years without any complaints and before I forget the nice lady wanted the GJ information should they ever want to help us out in the future.
Second you better be asking for pictures something like this...

Third, if someone starts complaining and they did not take the time to call the company in question you better be asking why this did not happen in the first place end of story.
So many times I hear the cry "The sky is falling, the sky is falling" , when all it takes is a simple phone call first before the crucifying posts starts".
Today I spent 20 minutes on the phone withy a nice lady from the Channellock company asking questions and this is a few parts of the phone call.
If you buy a product save the sales ticket if possible, if the tool fails you, say after a few months of use and lets say the teeth on a pliers fails send it back, because they want to know about it asap. If you are going through a pair of cutters in only two weeks, send it back they want to know why this is happening.
In other words they are not monsters, they want to make things right.
Now if you are being a jerk and abusing a tool then you are out of luck; so lets look at a few special notes:
1) Channellock does not and I repeat this have different lines of tools, as in a lower line and a higher end line of tools. In other words the pair you bought from wally world is the same thing at a contractor store.
2) Wear and tear as the result of faithful use.. In other words after a few years things wear out, teeth will be very rounded,joint will wobble causing the cutting edges to pass,or the nose tips to close improperly. Cutting tips will be rounded, cutting edges can wear or be abused.
3) Damage resulting from alterations or tampering... reground edges, drilled holes,or welded surfaces, both tips bent or broken, hammer marks on the head, joint or handles.
4) Damage from contact with hot wires... Which tend to leave a copper residue or a scorched appearance.
5) Breakage from abuse or overload... Pliers are deformed from improper use, pry marks on the head, evidence of a cheater bar being used.
So there you have it, the quality has not gone down, but if you feel it has then do not buy their tools, end of story. On the other hand if you feel wronged somehow just a simple phone call is all it takes and if the tool is not that old they will work with you.
A few pictures of channellock pliers that I have been using for many years without any complaints and before I forget the nice lady wanted the GJ information should they ever want to help us out in the future.


