2ndGearRubber
Well-known member
I'm sure they're competent enough to sort the logistics of delivery - but that wasn't a good way for me to communicate my point. There are some very limited Lista offerings on Amazon, but it's significantly more expensive than what my lista/vidmar rep has quoted my company. There is also a very narrow offering of Lista products on there. Lista has tons of CNC/industrial organization for their cabinet ecosystem. My rep has brought thousands of dollars worth in samples to keep and try out over the years.
Let me rephrase my key take away - for the average dude tinkering in his garage who knows exactly what they need/want, you're absolutely right that Amazon has tremendous value. My point is B2B relationships/transactions vary wildly from business to consumer. I have ingersoll (cutting tools, not air tools), mitsubishi, sandvik, okuma, etc. reps in our office pretty much every week. Sure, we can select something from their catalog, but we're happy to have application engineers bring donuts and their expertise. If we ever have a problem, we can phone a friend who'll bring the expertise of their entire organization to our table. This is not often needed, but it's a useful resource to have.
I think this analogy holds true for even a mechanic. We're on this forum because we're tool snobs/enthusiasts and I don't think the average mechanic is anything remotely like us. A tool truck allows a mechanic to have a person to ask "I have X challenge, what do you have, and can you drop it off later today?" Tinkering in a garage without a time constraint is leisure. When you have to calculate the value of your time/shop rate, this time value equation changes your spending strategy. I'm not arguing Amazon isn't needed, but it's not the panacea for tooling purchases.
Most all mechanics I have ever met, see tools as an expense and nothing more. I sit at home happily thinking about a new torque wrench, lab scope, scan tool, carbide burr set. Makes justifying spending much easier. It means little to them aside from basic function to do a job. Things that make life easier are always a plus, but I don't think ROI and payoff are regularly in the thought process.
You can say the same thing for a lot of diagnostic stuff. They want the answer, not the puzzle. The answer is nice, but I want to understand how the circuit is engineered and why, to achieve what result. P0016 - cam crank correlation. Okay, you can probably look at live data and know if the cams are out (depending on make). I want to measure cam deviation with a scope and know which way it is out (adv/retard) and how many degrees. Okay, it's 50 crank degrees out, on the intake cam. If it's retarded, I want to know the degrees per tooth and know how much it's out. If it's advanced, since most intake cams with VVT advance, I want to know system angle range and know if a stuck phaser is on the table. If physical measurements once it's torn down don't match measurements, do we have a shifted trigger wheel? So yeah, P0016, pull the timing cover. Or not? Depends on perspective. I wrote a diag with If/then statements for a p0016 last week. If the timing tools fit, but the trigger wheels aren't in line, your phaser is internally shifted. If the timing tool doesn't fit, we need to reset, then confirm phaser park position is correct when retiming, etc. Probably make better time just selling the tear down, to be fair.
GJ doesn't understand how good they have it. I've done repair work for a few GJ members and it's wild. They'll bring a pile of OE parts with tags from the dealer on them, new dealer hardware, they whole 9 yards. It's just awesome, how you dream working on cars could be. When one goes into a job with tools they wanted to buy to make it easier because they like tools, it's a lot nicer. I could write a book on the relationship between techs and tools. IMO if you're not "into" tools, it's going to cost you money and efficiency as a tech. IMO the only way a mechanic could not care much and just buy to make things easier above a basic hand tool set is in a very specific situation. Sort of the same deal as a pro tech with a double bay box. The only way that works is if the stars align. It can only work if you are working on limited brands, just hand tools alone will swell doing all makes/models. You need to have the shop providing specialty tools, you can't store the volume required in a 56" box to have 20 different timing tools, 4wd hub sockets, fuel pressure testers for a 1960 impala to a 2008 civic, scan tools, lap top, bearing splitters and press tools, etc. Even if you're within one brand this could fall apart if you have to have your own tooling as the shop timing tools are trashed and missing, terminal drag pins are an unlabeled pile, 2 OE scan tools for warranty work for 10 guys to share, but you're on a customer pay and just need data, etc.
