Toolking, that's sad.
Yes that's very sad, and deceptive.
Some time money and profits changes people, especially when it comes to wanting more of both.
Toolking, that's sad.
SBD investing alot of money in a new huge manufacturing facility in TX not sure why people aren't sure about bringing US CM back....they sure are dumping alot of money in it for it to be
I have "tools", which includes a few sets of craftsman both domestic and import.
I plan on keeping them, because it just seems silly to do otherwise.
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I'm leaning toward Carlyle ratchets.[/QUO
When I first started I bought between Craftsman and Snap on, now that Harbor Freight has stepped up their game, if I were starting out today, to be honest with you I would buy between Harbor Freight and Snap on. Theres 4 HF stores in WV if theres one near you go have a look see.
No Sears around where I grew up. We had a Monkey Wards, so I had some PowerKraft stuff. Still have it, but it’s well over fifty years old now, and I still use it.
My dad was a metallurgical engineer, and had access to the SK industrial rep, so that got me my first non Montgomery Wards tools.
Somewhere along the line I did start accumulating Craftsman tools, probably while on shopping trips on family vacations, and I remember ordering Craftsman tools from the catalog when I rebuilt my first engine in my teens... things like torque wrenches, cylinder glaze breakers, valve spring and ring compressors, gear pullers and the like.
After college, I frequented the Sears tool outlet on Saturday mornings. The tools were often vendor samples, from what I can tell.
In the last twenty years my purchases have been more Snapon and Matco, as well as some Wright. Lately, I picked up a few small sets of Crescent and assorted Gearwrench tools. Frankly those tools work as well for me as the high dollar Snapon for 90% of what I do. I’m a retired engine engineer and auto hobbiest though, not a 40 hr/week mechanic. Not impressed by the Wright combination wrenches I have. Ok, but not worth a premium.
I strayed and bought some HF, too, but found them to be sloppy and of inconsistent quality, so I have pretty much written them off. Their boxes and carts are ok, though.
I still have some Craftsman power tools that are 30-40 years old. They are pretty much obsolete by now, and redundant. Newer stuff is Bosch, Dewalt, and some Milwaukee.
In all the years I have owned Craftsman tools, I can recall warranty claims on one socket, a ratchet, a couple of screwdrivers, and a reconditioned 3/8” drive air ratchet.
I'm leaning toward Carlyle ratchets.
Well, they haven't had that (COO) as a selling point in about eight years.
The CMan bashing doesn't resonate with me. They had rebranded Mayhew prybars, that great thread restorer set, SK or Armstrong rebranded wrenches/flare nut wrenches...the CMan Pro screwdrivers were legit (and a great deal at $2.50 when the Outlets were blowing them out), some really nice Danaher USA-made reversible ratcheting wrenches (with the socket inserts)...and I had ZERO problem with their Danaher-era sockets...good gasket scrapers; the WF pliers were solid. Sears/Craftsman in the 2000s was as good as it got in accessible brick and mortar outside of HJE tools. Judge it off their former "Pro" line.
Now that's totally counter to Sears and Craftsman NOW which is a complete shambles and almost as embarrassing as HF's Pittsburgh line.
I wouldn't attribute CMan's decline to cost cutting, but to full-on Barbarians at the Gate-style collapse. I mean, they went from awesome to complete garbage fast and for reasons associated with ownership and upper-management. It wasn't a Mac Tools-like situation where it started creeping up. It was precipitous. They were hemorrhaging stores and money for reasons discussed thousands of times on this board (and it had nothing to do with people returning rusted flea market sockets).
It'll be interesting to see if SBD can bring back American-made sockets and wrenches. That mid-level quality that can withstand pro usage.
I wouldn't attribute CMan's decline to cost cutting, but to full-on Barbarians at the Gate-style collapse. I mean, they went from awesome to complete garbage fast and for reasons associated with ownership and upper-management. It wasn't a Mac Tools-like situation where it started creeping up. It was precipitous. They were hemorrhaging stores and money for reasons discussed thousands of times on this board (and it had nothing to do with people returning rusted flea market sockets).
It'll be interesting to see if SBD can bring back American-made sockets and wrenches. That mid-level quality that can withstand pro usage.

...the new tools just didn't seem as good as the old ones. So, I bought other things including a lot of SO. Some old CM stuff got relegated to a travel set, some tossed, some given away and some I still use happily...
I have lots of Craftsman stuff. I don't think it's all upper-management's fault, rather it's some sea change in the retail scene. Malls are struggling, Sears is struggling, ...Craftsman is part of Sears. To make matters worse, Made in Taiwan/China tools are getting better, people don't think Craftsman is a good deal anymore. At least this was how I felt from about 10 years ago, when I got some AutoZone Duralast ratchets/sockets and found that they were better and cheaper than Craftsman.
I can't see how SBD can make a lot of profit making mid-level sockets/ratchets in USA, essentially competing against Gearwrench etc., with the sky high health care cost in USA: $12,000 for 1 night hospital stay, $800 for a bottle of blood pressure medication, in other countries, those probably cost less than 1/10. That's a lot of sockets/ratchets to make up that cost differences.
About a month ago, I purchased a Craftsman ratcheting screwdriver from Sears, because it's made in USA. I was disgusted about the pathetic workmanship, and it doesn't even work properly. Changing COO solves nothing for SBD, because we already have plenty of those made in USA. Low profit margin products, such as hand tools, seem not suitable to be made in USA.
The main reason for me buying any Craftsman was, 1 a quality brand at a good price, 2 the guarantee.
Goin to sears to buy or warranty tools was like getting on the tool truck to do the same, only without the tool truck price.
For me, Friday night was grocery night, so if I had any warranties to do, I was off to sears then woodmans and then home. Oh and possibly a beer or two in between
The way the warranty works now is 1 take to a sears, what's left of them any how and where that may be now, or 2 mail it in, either on is no good to me. Eventually it will be mail in exchange, so you might as well go to Walmart and buy Stanley tools and get the thing.
I don't live in West Virginia.I'm leaning toward Carlyle ratchets.[/QUO
When I first started I bought between Craftsman and Snap on, now that Harbor Freight has stepped up their game, if I were starting out today, to be honest with you I would buy between Harbor Freight and Snap on. Theres 4 HF stores in WV if theres one near you go have a look see.
I've from the UK and sadly our home grown tool brands went the same way as Craftsman, funnily enough though I've started collecting CM USA made tools!
I kept buying new old stock up until recently. I got a lot of Snap-on with the student discount. I'd purchase a little off the trucks. Mostly it's SK and the the industrial tool companies: Proto, Wright and some of the Armstrong deadstock from Cripe.
I strayed and bought some HF, too, but found them to be sloppy and of inconsistent quality
11 shopping days till Christmas.. Being the Wimmen make up over half the Shoppers, and Everyone recognizes the Craftsman name; That is what they will be buying. Remember to circle the items You want in the newspaper adds, but also remember to forget the newspaper add on the kitchen table.
Sears sure was convenient back in the day. When Craftsman came out with the large sized socket markings (vs the Snap On markings you need a magnifying glass to read) I bought a bunch of sockets. Then when Snap On's prices started their incremental rise in price, I started buying used on Ebay. Now that Ebay charges sales tax even on private party transactions (thanks a lot SCOTUS cucks), I don't really buy SO on Ebay. Now that SO changed their whole websiter policy (pricing, shipping), I don't buy SO at all. Fortunately, I have 99% I probably will ever need. Well, if I pick up a new hobby that could change.
No, not at all. However, guys on fleabay charging way too much for used. My rule of thumb used to be 50% of new price max.Thanks.
Have you had any problems, especially breakage, with used Snap-on tools you bought?
On another thread, older Craftsman power tools were made by DeWalt, Porter Cable, or Delta. Might this have been made by Porter Cable, DeWalt, or Delta?
Separately, last night, I heard a radio commencial for NAPA Auto Parts that they're now selling Craftsman. I couldn't hear all the details, though. Anyone know whether it's hand tools, power tools, or both?
