Damaged Compressor question

[tyrenta]

After 6-weeks of delays, my new Dewalt 30-gallon compressor was dropped off by the freight company. Unfortunately I wasn't home so someone at the house just signed for it. 2 issues:



1) It was shipped on its side and the oil leaked out the fill spout (sight glass is not empty but it's low). It could have been worse as it was shipped sight glass / fill spout down, rather than the other way around, so half upside down rather than fully upside down if that makes a difference.



Either way I'm going to let it sit for a few days to drain.



2) There was no damage to the box, but the left wheel bracket that is welded to the tank is bent leaving the wheel about 1/2" off the ground, and likely the tank is dented in slightly also. The weld shows some signs of stress (paint is off). Besides the fact that it will drive me nuts since it now wobbles, is there any risk of tank failure because of that? Can I hammer it back down or bad idea?



Adding pics in 30-seconds have to switch to tapatalk...

 

[The Cobbler]

the oil is no biggie, but I would be concerned with the damages. call the freight company & see what they say, if no results, contact the store.
actually. call the store first

 

[tyrenta]

the oil is no biggie, but I would be concerned with the damages. call the freight company & see what they say, if no results, contact the store.
actually. call the store first

The online store has a strict no-returns / not responsible for damage policy, so I'll try but I gather its mine now to deal with, or with Dewalt directly....

 

[70Mach1]

What store was it?

 

[tyrenta]

Autoanything.com -- drop ship

 

[510ebl]

Check with your credit card company if you have any recourse.

 

[Hytekrednek]

Not cool. Brand new and damaged does not make me, or other customers happy. Damaged pressure tanks... Oh hell NO! Not worth the risk

 

[3v0]

Not cool. Brand new and damaged does not make me, or other customers happy. Damaged pressure tanks... Oh hell NO! Not worth the risk

I second that.

 

[sweetk30]

The online store has a strict no-returns / not responsible for damage policy, so I'll try but I gather its mine now to deal with, or with Dewalt directly....

Check with your credit card company if you have any recourse.

x2 on this . you cant sell a new product and not offer some kind of safety window . the packing /shipping or trucking company didnt do there job right .

 

[tyrenta]

i called Dewalt and they stated shipping damage is the responsibility of the seller. AutoAnything is unreachable (4+ hours hold times) and the online system just says no returns on this item when I try and initiate a return. They use PayPal so I initiated a dispute with them but I'm not hopeful.

So I may be stuck with it, or at best I can get Paypal to refund me. Is there anyway to test the tank? If not for the flaking paint on the bracket weld seen below I would not have even suspected an issue with the tank other than the axle alignment is slightly off. The damage appears more the the weld than the tank. I guess what I'm asking -- if I get made right financially but somehow still end up with it, or if I am stuck with it, how can I ensure its safe to use?

 

[66cj225]

The closeup of the weld looks like a single sided stick weld that didn't have the slag knocked off, or at least until it was flexed. Since it is welded to a pressure vessel, redoing the weld is not a good idea. Maybe a wack with a 2 pounder will put it back in position without further paperwork on your part. Depends on how much of a bargain you got. Drop Ship in the strictest sense of the word....

 

[tyrenta]

I'm almost certain a few whacks I can get it straight enough to not bother me with the wobble. I'd rather that anyway than another 6-weeks of back and forth before I get something new to be honest. My concern is mainly on the safety of pressurizing the tank.

 

[Lassen Forge]

Looking at the weld, to me it's not on the shipper as much as whoever built that thing for DeWalt. If you're worried about pressurizing the tank, do it in stages... slow until it's up to pressure. It's not like it's rusted out and crystallized on the inside... it's just a crappy (or inappropriate) weld that was not up to the job of supporting the wheels...

 

[misterfixit]

If you feel you need to, find a local Fire Extinguisher service company, they do hydro-static tests on tanks. you can ask how much one would be.

 

[The Tool Tyrant]

Myself, I would contact Paypal first. Tell them the complete story and send them photos. I have a feeling that they would take care of you.
Question...was the shipping label facing up? If it was indeed "drop shipped", it would have been picked up from Dewalt, which I doubt would ship it on it's side and I would assume it would have arrows showing which side is 'UP'.
Also, let Paypal know the sellers poor customer service.

 

[tyrenta]

I called Dewalt and they knew where to look for the shipping details on the manifest. But no, despite the arrows that said this end up -- contains oil, it was on its side on the crate without straps. The box wasn't damaged but the pallet under that wheel was, which wasn't visible.

Paypal sent an email to me that said the seller has until July 4th to respond to their inquiry. The more I look at it, I don't see how there can be an issue with the tank, unless the bracket somehow punctured it which seems very unlikely for a brand new tank without more visible denting and damage. I assume the tanks are pretty heavy gauge.

Best outcome I get compensated somehow and keep the compressor.

 

[The Cobbler]

THe wheel brackets look pretty flimsy for what they are. it wouldn't have taken much of a hit to twist them. the weld and Paint job looks mediocre too .
I don't think that that damage will compromise the tank. but by no means am I an expert on pressure vessels.

 

[seber]

I wouldn't get too exited about a leak. It makes the unit worthless of course, but not really a safety issue. Think about what happens when you remove the core from a tire. You get a jet of air. Not an explosion.

 

[gatewaysysop]

Who's the freight company, out of curiosity?

 

[tyrenta]

Who's the freight company, out of curiosity?

Not listed -- generic manifest w no info. looks like manuf is

MAT Industries, LLC
118 West Rock Street
Springfield, MN 56087

 

[BDT/NWMN]

You did not pay for a damaged pressure vessel project.. It is not your responsibility to repair or pressure test it. Get Your money back.

 

[tyrenta]

Thanks everyone for the comments.

Before I test this out, after refilling the lost oil and letting it sit vertical for a few days, should I be doing anything else about the fact that it was on it's side for shipping, or will that do it?

 

[sberry]

It might not need to sit days. Depends a little on how it was laid, roll it over by hand. There is a little risk of getting some oil in the tank which might contaminate paint. Not sure how long it might take to seep back past rings, maybe didn't get any up in the cyls.

 

[tyrenta]

Closing this out -- paypal did me right and after a week waiting for a response from the seller covered the full cost.

 

[The Cobbler]

Nice!

 

[Bighead38]

Closing this out -- paypal did me right and after a week waiting for a response from the seller covered the full cost.

So they covered the cost which is good. Do you get to keep the compressor?

 

[tyrenta]

So they covered the cost which is good. Do you get to keep the compressor?

yep -- they said case closed. all was done by automated emails...