Dead blow exploded.

[Honda guy]

My SnapOn 32 oz deadblows last about 8 years. I think I'm on my fourth one now. No problem getting it warrantied.

On the other hand, my Mac deadblows get kind of sticky and start crumbling apart. Not covered under warranty.

Who told you they're not covered? I just checked a price list and it shows the deadblows being lifetime.

I know they're "supposed" to be lifetime warranty. My Mac man took pics etc, and tried to get them warrantied. Then I sent them directly to Mac Tools in Ohio. They returned them and claimed that it looked like they had been exposed to some kind of chemical, so no warranty. I bought them new, so I know that's not the case.

I shouldn't complain though. Last summer they warrantied $300 worth of wheels, on my 26 year old Mac tool box. I bought the box used, back in 2002 and at that time it was 8 years old. Warranty only applies to the original owner. When I called Mac customer service, I was up front about the fact that I was not the original owner. I explained to him about my wheels coming apart and asked if they could cut me a break on the price. The guy was super cool, and sent them to me at NO charge and free 2nd day shipping!

 

[bonneyman]

My HF exploded by itself sitting in the toolbox drawer in an unheated garage.

No operator intervention requi.

Same thing happened to the air hose on my HF planishing hammer.

Apparently HF plastic isn’t designed for cold climates

Geez, what gremlins are living in your toolbox?

 

[finn]

Geez, what gremlins are living in your toolbox?

No gremlins, just low temperature.

I’m in “the desert Southwest “, Tucson now.

I get a kick out of seeing the weather reporters panic and issue winter storm alerts when it is forecast to get down to 38 degrees at night.

We call that the January Thaw.

Seriously, my experience is that HF rubber and thermoplastic isn’t suitable for cold weather use. Actually have had at least three products fail at low temperature, all plastics.

 

[seber]

My Mac also exploded and was denied warranty. It almost never goes below freezing here and definitely was never used near chemicals. I now avoid Mac tools.

 

[nerraw117]

same here. I am done with there crappy warranty!

My Mac also exploded and was denied warranty. It almost never goes below freezing here and definitely was never used near chemicals. I now avoid Mac tools.

 

[welder4956]

Here is some good information on Impact brand dead blow hammers warranty that talks about different causes of failure and how they are recognized:

http://www.shopsuppliespro.net/warranty

 

[Bluedodge]

what ya puttin' mustard on?

 

[welder4956]

what ya puttin' mustard on?

You think it could be the mustard that caused it?

 

[NoahG]

Let’s see how long this one lasts.


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[Harleydude2929]

Don't get upset. It was the best the 7 year olds in China could do.

 

[NoahG]

Here is some good information on Impact brand dead blow hammers warranty that talks about different causes of failure and how they are recognized:

http://www.shopsuppliespro.net/warranty

Damn this forum is evil I’d never heard of that company and now I absolutely NEED the square woodworkers dead blow.


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[colin39]

I had a green 10 ish year old dead blow do this a couple of years back. Dam thing exploded like glass, snap on then informed me they do not warrenty hammers.

Wint buy another plastic deadblow snappy hammer.

Damn this forum is evil I’d never heard of that company and now I absolutely NEED the square woodworkers dead blow.


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[dr_clyde]

I had a green 10 ish year old dead blow do this a couple of years back. Dam thing exploded like glass, snap on then informed me they do not warrenty hammers.

Wint buy another plastic deadblow snappy hammer.

Sent from my SM-G955F using The Garage Journal mobile app

Your snap on rep must not be up in the warranty procedures, because they absolutely warranty hammers. One of my employees had a hammer replaced last week.

We asked what the criteria was for hammer warranty and he just said “If you’re not happy with any part of the hammer we will replace it”.

 

[colin39]

That was always my feeling, he didnt. We lost him and he has never been replaced, snapons loss the guys in my shop only deal with mac now.

Your snap on rep must not be up in the warranty procedures, because they absolutely warranty hammers. One of my employees had a hammer replaced last week.

We asked what the criteria was for hammer warranty and he just said “If you’re not happy with any part of the hammer we will replace it”.

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[i4ni]

I had a red Snap -On 16 oz that i bought in 76 fresh out of high school that was still in good shape that somehow managed to disappear into thin air. Amazing I had that hammer for over 40 years and I find out a few years later my kid takes it out and loses it in a mud hole he get's stuck in. Pissed me off so bad. Sadly, a mind is a terrible thing to waste.

 

[overkill19]

I have two SO ones in a bucket! SO won’t replace so now I just show everyone the comes in my shop how great the warranty is!


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Well I retract part of my frustration with SO
I finally ...I know it’s been years, I just found the bucket that had the two hammers in it. So being stuck at home I had time to call the Wareenty dept, was easy they emailed a postage paid slip , I just had to box them and drop off at pulalator. I honestly forgot about them as it took 3 months but two new hammers showed up yesterday! So I’m even more choked at the dealer but I have not bought one thing from them since, so sad on their part! As I got my two hammers under Wareenty and they lost 2 years of sales! Now I’m dead blow rich as I bought a Trusty Cook set to replace the SO


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[Parrothead]

My HF exploded by itself sitting in the toolbox drawer in an unheated garage.

No operator intervention requi.

Same thing happened to the air hose on my HF planishing hammer.

Apparently HF plastic isn’t designed for cold climates

You live in the UP, that’s not a cold climate, that’s a refrigerator. Do you chase the penguins out before you start working in the igloo, er garage?

I’m originally from NW Indiana so I understand cold too.

 

[chipjumper]

Anyone north of the 45th parallel needs to use Trusty-Cook urethane hammers. My TC dead blow works fine in -10 garage ambient temperatures.

 

[overkill19]

Here’s what my dealer would not warranty! SO customer service did! Happy SO customer again...I’ll drive a hour before spending a cent locally!
My rant! Lol


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[sberry]

I dont even own one. Its what they make hardwood blocks and aluminum billets for.

 

[gatewaysysop]

Here is some good information on Impact brand dead blow hammers warranty that talks about different causes of failure and how they are recognized:

http://www.shopsuppliespro.net/warranty

Damn this forum is evil I’d never heard of that company and now I absolutely NEED the square woodworkers dead blow.

I have the 5-piece set of these and the mini-sledge (pics and original thread here). Have used them like stupid, and they all look about 99% of brand new condition. They are unbelievably good value for the dollar, and I have never seen another dead blow hammer that even came close. I would buy these again at twice the price, without a second of hesitation.

 

[4xdog]

I had an 80s era Blue Point deadblow for twenty-plus years. It was my favorite. But then it started getting gooey and it was all over pretty soon after.

I have the Snap-on equivalent now, but I still liked the old one better.

The reaction-injection molded urethane those are made of does indeed make them a consumable. That polymer eventually shrinks enough to shatter the hammer or the polymer degrades, and that's all she wrote.

 

[NoahG]

The links for Shop Supplies Pro have died.

Has the company gone under?


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