E1 are pretty much top of the line units.
I suspect the rubber boot that engages with the auger went out. That happened on my unit 20+ years ago. Zero ability to pump effluent.
I was on a county force main system (Fairfax County) that required check valves in the line right where our discharge lateral tapped into the main. The check valve ensures that your neighbors **** does not come back at you while they are pumping and you are not.
My check valve failed in the closed position and then the boot blew out.
Freemire and Associates used to have the lock on sales, startup, and commissioning of these things in Northern VA. YMMV
http://www.freemire.com/
I had to dig up and replace the check valve and then the boot.
Freemire came out and checked the motor amps while running (but not pumping) and from experience knew that the boot had blown.