Criminal
Well-known member
Today's mess....
Went to the local store to get two sets of the Icon S-shaped wrenches at 40% off, get to the cashier (the manager) and she says I'm not an inside track member. I showed her the email that I paid for it back on the 25th of last month, but it's not in her system.
She said I could call customer service and get a refund on my membership and then sign up in the store. she mentioned three times I should have signed up in the store.
So is that true? Part of me thinks she is plying for some promotional bonus for signing up X-amount of people.
So I left the last two boxes and I'll lay into CS tomorrow.
Went to the local store to get two sets of the Icon S-shaped wrenches at 40% off, get to the cashier (the manager) and she says I'm not an inside track member. I showed her the email that I paid for it back on the 25th of last month, but it's not in her system.
She said I could call customer service and get a refund on my membership and then sign up in the store. she mentioned three times I should have signed up in the store.
So is that true? Part of me thinks she is plying for some promotional bonus for signing up X-amount of people.
So I left the last two boxes and I'll lay into CS tomorrow.







