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HF 5 drawer service cart

so2315

Well-known member
Joined
May 18, 2011
Messages
84
I have the famous 5 drawer service cart and I am missing the black plastic plug on the end of the handle. Does anybody here have a handle they have taken off and would be willing to sell me the black plastic plug? OCD is a terrible thing to have and I'm sure HF won't have this part.
 
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FigureItOut

Well-known member
Joined
Sep 14, 2015
Messages
3,267
Location
Bentonville AR
I'm 99% sure I have one I can give you. If you'll PM your address, I can pretty much guarantee it'll take me a bit to get around to digging it out and packaging it, but I definitely will.

Sent from my SAMSUNG-SM-G930AZ using Tapatalk
 

brokeboater

Well-known member
Joined
Apr 19, 2018
Messages
331
Location
North Central Florida
I'd give them a call. You might be surprised:


Or disappointed. My new 26" box box came with no washer for the handle, lock or flat, and missing a few for the casters. I gave them a call and it was "no can do, we don't have those kind of replacement parts. But we can send you a gift card to cover your cost of sourcing them yourself, $5." And then they didn't send the generous gift card. I still like the box and it didn't spoil me on HF boxes but don't expect customer service.
 

Bartleby

Well-known member
Joined
Dec 23, 2017
Messages
74
Location
California
Or disappointed. My new 26" box box came with no washer for the handle, lock or flat, and missing a few for the casters. I gave them a call and it was "no can do, we don't have those kind of replacement parts. But we can send you a gift card to cover your cost of sourcing them yourself, $5." And then they didn't send the generous gift card. I still like the box and it didn't spoil me on HF boxes but don't expect customer service.

Fortunately, you can just take it back and get a another box.
 
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OP
S

so2315

Well-known member
Joined
May 18, 2011
Messages
84
Or disappointed. My new 26" box box came with no washer for the handle, lock or flat, and missing a few for the casters. I gave them a call and it was "no can do, we don't have those kind of replacement parts. But we can send you a gift card to cover your cost of sourcing them yourself, $5." And then they didn't send the generous gift card. I still like the box and it didn't spoil me on HF boxes but don't expect customer service.

Brokeboater is correct. I called and they said they do not have ANY replacement parts for this item. So the hunt continues....
 

WWheeler

Well-known member
Joined
Jun 23, 2015
Messages
4,105
Location
Middleofnowhere USA
Brokeboater is correct. I called and they said they do not have ANY replacement parts for this item. So the hunt continues....
That *****. Hope you hit up FigureItOut above about it. Sounds like your best bet. Look forward to your posting back a happy ending.
 

Zewnten

Well-known member
Joined
Jun 11, 2017
Messages
1,839
I have one, actually I have a few parts to the carts for sale. Let me know, thanks.
 
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