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HF Icon tool box prices

FireBros.

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Sep 2, 2020
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First, I don’t have any Icon boxes or plan to buy any in the near future.
I have SnapOn Master series for work, and old Mac and Craftsman for at home.
But when I see the Icons and the prices, they always seem extremely competitive. They have the style and a lot of features from SnapOn Epiq series, at about a quarter of the price, obviously without the warranty and customer service, or USA manufacturing.
Why do people on this board always complain that they are overpriced?
 
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FireBros.

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The materials seem good, and fit and finish is quite good. I’ve heard anecdotal evidence that the drawer hardware and casters aren’t quite as good as other brands.
But compared to the products they are marketed to compete against, they are 1/4 the price. It seems very fair.
There are definitely better values, especially if you look for used industrial brands like Lista or Vidmar, but still very fair for what they are.
I would honestly like to know what other boxes with those features and finish, are cheaper.
 

DeeKay

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Personally I would never buy a Snap-on box, I'm more in the Lista crowd. But I understand why people do buy Snap-On; they make a high quality product, and you pay a premium to have the awesome logo and all the bragging rights that comes with it.
I know it's not apples to apples, but would you rather have a BMW X5 or a Shuanghuan SCEO for 1/4 the price? If you're talking to your gearhead buddys and tell them you drive a BMW you probably get a little more respect than if you tell them you drive a Shuanghuan copy cat thing.
 

Mr_B

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Mainly as it's quality is untested and HF parts support service can seriously **** .
If ICON boxes really don't take off what part support you likely have in 10 to 20 years !
You would certainly need stock some slides at minimum to cover yourself .
The other issue is the ICON range is pretty half arsed and that gives a concern on real long term construction quality of the boxes .
Lower introduction prices until built up sales and hopefully bit of respect for the box then prices and range could increase .
Simple things they could of introduced was some level of drawer layout as boxes already designed with flexible positioning and it a huge plus for buyers so not making that a sale point is typical example of HF not wanting make much effort step above the other import brands in the box sector they competing in .
Having looked at the boxes I think they pretty good, better in some ways than the other well known pro targeting import brands but I wouldn't chance my money on them until proven and box choice and options improve, some 28 to 30" depth options be good too as many prefer deeper boxes .
 

CJM8515

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I think the costs are to great. They could have had a really nice midrange box for maybe a few bucks more than their us general line-but instead they are over 3x the price (using the 56" box for example)
 

ChefRex

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I recently bought a Epiq, dealer got me by giving me 6K for my box I bought used 25 years ago for $1,700, SO was offering instant rebates and I got a truck credit.
My box was as packed as was possible and damn the new box is sexxy!
What is an Icon box going to be worth when you want to upgrade?
 

ianguilly

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The problem is at their current pricing you can buy a use box from one of the bigger companies and have a warranty support thats usually not to much of a hassle. The icon boxes aren't bad but they lack a lot of options that big brands offer and the resale value isn't there.
 

M635_Guy

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I recently bought a Epiq, dealer got me by giving me 6K for my box I bought used 25 years ago for $1,700, SO was offering instant rebates and I got a truck credit.
My box was as packed as was possible and damn the new box is sexxy!
What is an Icon box going to be worth when you want to upgrade?

You didn't get "real" money for your box. What's the rest of the equation for your purchase?

I'm not slamming you - if you're happy that's all that counts - but you weren't getting a significant fraction of $6K for your (very) old box in the real world, and I have to think your final bill was still...significant. Likely more than what the Icon equivalent would have cost. If you'd hate the word "Icon" every time you saw it...
 

ChefRex

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I know the mark up is large, the box was paid off in less than 4 months, I no longer have overflowing tools, so I think I did ok.
 

danski0224

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Mainly as it's quality is untested and HF parts support service can seriously **** .
If ICON boxes really don't take off what part support you likely have in 10 to 20 years !

And Lista has older product that is no longer supported... certainly something to keep in mind when looking at those 10+ year old Lista boxes selling for a significant fraction of new.

Support for Husky, Milwaukee, Masterforce, Craftsman... toolboxes in the future??? Certainly no different from Harbor Freight.

Snap On might be the only major vendor that is supporting most of the existing base of their tool boxes with warranty replacement or even simply being able to buy the parts.

I would bet that outside of a true shop environment, the Icon product will last a lifetime.
 

Mr_B

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And Lista has older product that is no longer supported... certainly something to keep in mind when looking at those 10+ year old Lista boxes selling for a significant fraction of new.

Support for Husky, Milwaukee, Masterforce, Craftsman... toolboxes in the future??? Certainly no different from Harbor Freight.

Snap On might be the only major vendor that is supporting most of the existing base of their tool boxes with warranty replacement or even simply being able to buy the parts.

I would bet that outside of a true shop environment, the Icon product will last a lifetime.
This is true but box store brands you mention are not suggesting same pro service/parts as ICON suggesting .
Like you say Snap-on about only one with true long term parts.
MY boxes are all older Matco purchased used but I got 4 boxes for pretty much price of 1 ICON .
Matco parts not great on older stuff but was able source some slides and stock some as spares .
Main point is don't buy expecting good spare support and be aware product true quality untested .
My old Matco quality well known and for outlay nothing to loose .
 
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Mr_B

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You didn't get "real" money for your box. What's the rest of the equation for your purchase?

I'm not slamming you - if you're happy that's all that counts - but you weren't getting a significant fraction of $6K for your (very) old box in the real world, and I have to think your final bill was still...significant. Likely more than what the Icon equivalent would have cost. If you'd hate the word "Icon" every time you saw it...

+1
It like trading a car, never truly the deal being suggested, it just manipulating numbers make you feel you doing good .
Best box deals are generally cash, knowing rough real off the truck prices and haggling without any favours/trade-in .
You very likely could get same or very same price and flip your box craigslist or facebook .
 

mwalsh9152

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My thought on it is that while they appear to be very well made for the price point, they are still a rather expensive product from HF. For that cost, I would much rather spend my money on a cheaper lightly used tool truck brand box for less money than a new comparable Icon box. I know what Im getting with a Mac, Matco, Snap On box quality wise, longevity of the Icon box is obviously questionable at this point with it still being new....and from HF.

If I were new and getting into the trade, I would buy a new USG 72" box to grow into for $1000 and put anything beyond that into tools. Even if it only lasts 5 years, buy another for the sameish money for another 5 years and its still a great buy IMO.
 

Skin

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What is an Icon box going to be worth when you want to upgrade?

I've challenged this fallacy in the past. I haven't run numbers on Icon boxes but generally speaking you save so much money up front with import brands, even higher tier ones, that you can throw them in the garbage in 20 years and still be far ahead of any tool truck purchase even if you resold the latter.

Basically if you want the highest monetary investment possible buy import and put the money you saved into a good retirement fund. You'll come out way ahead.

As an added benefit, in the case of an untimely demise, your family will be far better off as well as they won't be stuck with 100k in truck tools that they'll be lucky to get 20 grand out of on the resale and you'll have left them with more money.
 
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Gus_Mahn

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I'm in they're overpriced boat. I'll buy a used $3500 Snap On, Matco, Mac... triple bay before I spend $3500 on a higher end HF box. Plenty of big clean used name brand boxes in this price range.
 

macgee

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Personally I would never buy a Snap-on box, I'm more in the Lista crowd. But I understand why people do buy Snap-On; they make a high quality product, and you pay a premium to have the awesome logo and all the bragging rights that comes with it.

And Lista has older product that is no longer supported... certainly something to keep in mind when looking at those 10+ year old Lista boxes selling for a significant fraction of new.

I've had a ton of different boxes from Snap-On and other good ones. When I acquired (almost by accident) a Lista cabinet, it was totally night and day better than my Snap-On's, I put the S-O's up for sale and now only have Lista, Vidmar, Lyon, Nu-Era type cabinets. I think I now have around 60 drawers worth filled.

Warranty? You wont really need one, they are so over built, if a bomb went off in your shop, a lista will most likely survive it. Theyre drawers are rated 400 lbs per drawer and super simple to service yourself cheaply and glide closed with your pinky, full loaded with 100's of pounds.
They don't have those **** sliders that Snap-On and other similar cabinets have that are weak points, go bad and needs tweaking. I laugh now at what they charge for those cabinets after having Lista's. I'll never go back.

ICON is going after that automative mechanic market who's culture is use to spending and financing their image (I mean tool box) to keep up with the jones's. Sorry but I scratch my head why they spend so much on them, I do get needing to fiancee when starting out but man is it ultra-pricey (the Vig) for the general mechanic; it's kind of sad. HF looks to be tapping into that in a serious way.

If you look at mechanics that work on more substantial, more expensive and critical equipment, they'll have Lista's over Snap-on. F1 racing teams, military, aviation and space manufacturers favor Lista type tool cabinets, there's good reason for it. Of course, Snap-On does sponsor lot of groups and why you see them often in NASCAR and such, they're not terrible.

ICON competing against S-O in their own market is smart, there's room for it; especially when doing the finance thing, its an ultra money maker for sellers if you can get into that racket. It's like taking candy from a baby.
But HF needs to step up and service customers like S-O, I don't think there remotely up to that task and perhaps overcharging but I'm sure they'll learn as they go and improve. S-O's warranty is getting worse and worse unless you work at a dealership and the truck goes to you often and your financing with them. But for a shop not on their route or at a dealership, then getting that warranty for a cabinet honored is much tougher and you'll will most likely will have to call HQ and deal with it that way than than get it from a truck.

It's too early tell if ICON is doing a good job or not for the price. More time is needed, they're new from a company that is well known to be the very cheapest and not no questions asked warranty friendly. I dont think it's in their DNA yet
 
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MileHighRover

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I find it comical all the people on any of these threads about Icon saying you'd get a better deal if you buy a used truck box than a new Icon. Of course you stand a chance of getting a better deal. Isn't that the point of buying used? Those responses remind me of a series on Jalopnik years ago by a certain individual. The titles were things like "Why buy a new Camry when you could have this Mercedes S600 for the same price?" or "Why buy a new Challenger when you could have this Aston Martin for the same price?"
 

WordMan

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I recently bought a Epiq, dealer got me by giving me 6K for my box I bought used 25 years ago for $1,700, SO was offering instant rebates and I got a truck credit.
My box was as packed as was possible and damn the new box is sexxy!
What is an Icon box going to be worth when you want to upgrade?

Whatever game the tool man decides to play.

Here's a hint for ya, the trade is a joke based on the sale price the dealer got the box for. It's all a game.
 

Gus_Mahn

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I find it comical all the people on any of these threads about Icon saying you'd get a better deal if you buy a used truck box than a new Icon. Of course you stand a chance of getting a better deal. Isn't that the point of buying used? Those responses remind me of a series on Jalopnik years ago by a certain individual. The titles were things like "Why buy a new Camry when you could have this Mercedes S600 for the same price?" or "Why buy a new Challenger when you could have this Aston Martin for the same price?"
Ever try to buy parts for anything from HF? For me a better deal doesn't always have to do with price/value.
 
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