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Home Depot Clearance Thread 2015

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stage20

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Appliance/cabinet section has 2 in my store. The pro desk has one specifically for contractors to look things up. Faces outward anytime I've been in the store.
 
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Wanna Ride

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Why? The word "scheme" does not necessarily imply anything shady.

Scheme: "a plan, design, or program of action to be followed; project. "

Again, interesting perspective. I quote the first two definitions on dictionary.com...
1. a plan, design, or program of action to be followed; project.
2. an underhand plot

When you ask the average, honest American the definition of "scheme", I'm wagering that they more commonly refer to the second definition.
 

HomeDepotRob

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Again, interesting perspective. I quote the first two definitions on dictionary.com...
1. a plan, design, or program of action to be followed; project.
2. an underhand plot

When you ask the average, honest American the definition of "scheme", I'm wagering that they more commonly refer to the second definition.

Ok, I was just using the first definition listed, which means it is the more popular one of the two...that's why I said "scheme" doesn't necessarily mean anything shady.
 

byoungblood

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You wouldn't believe what retail stores destroy and throw away.

And wholesalers are worse. Last years model gets destroyed.

Manufacturers? They are all about production. Imperfect?....Trashed.

It all gets credited in the books.

Even loss by theft is covered by insurance and accounting.

Not to say theft is right.

But when an authorized agent of the company conducts a transaction and you get something free or at reduced cost from "full retail", then neither party has taken advantage of the other. If fraud or misrepresentation is involved, then other rules apply.

Quoted for truth.

If it doesn't sell by X time, it gets trashed.

I guess don't understand the way clearance pricing works anymore, back when I worked retail clearance pricing was company wide. Now you can walk into two stores 10 miles apart from each other, one will have it on clearance nearly 90% off, the other is still full price or maybe a buck or two off and stays that way for weeks.

So if the manager chooses to honor the clearance pricing from another store, that is entirely up to them. Now, I will say that if you go into the store, ask for the price match, and they say no, that needs to be the end of it. Threatening to take it up the chain of command for something they're not obligated to do by any policy is just wrong.
 

chrisexv6

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I think HD pricing is per-store but eventually (at least around me) all the stores catch up to each other.

Found one of the DeWalt miter saws at a store about a mile from my house (technically in Fairfield County). They still had it priced at $200 at the time, but another store 10 miles from my house (in New Haven County) had them priced at $100. The closer store wouldnt match the price but told me they would adjust it for me if their price dropped.

3 days later their price dropped to $100.00 as well.

In my case, in Connecticut, Fairfield County always seems to be priced differently than the rest of the state. Things like groceries, and even sometimes McDonalds specials (read the fine print on the commercials if you are watching a CT station)....Fairfield County prices differently, has different promos, etc.
 

rpearlberg

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I think HD pricing is per-store but eventually (at least around me) all the stores catch up to each other.

Found one of the DeWalt miter saws at a store about a mile from my house (technically in Fairfield County). They still had it priced at $200 at the time, but another store 10 miles from my house (in New Haven County) had them priced at $100. The closer store wouldnt match the price but told me they would adjust it for me if their price dropped.

3 days later their price dropped to $100.00 as well.

In my case, in Connecticut, Fairfield County always seems to be priced differently than the rest of the state. Things like groceries, and even sometimes McDonalds specials (read the fine print on the commercials if you are watching a CT station)....Fairfield County prices differently, has different promos, etc.
This is the saw from a couple months ago, right? Just making sure I didn't miss something this week!

On another note, have you found the Delta Faucet anywhere in Ffld?
 

chrisexv6

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This is the saw from a couple months ago, right? Just making sure I didn't miss something this week!

On another note, have you found the Delta Faucet anywhere in Ffld?

Heh yeah, the 12" sliding miter.....got the last one at Stratford that they were 110% convinced they didnt have ("computer shows we have zero so we have zero"). It was about a month ago, not like I found a unicorn in the aisle last week.

As far as the faucets, I havent checked for those yet but will do the next time Im there.
 

Branded

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...
Me: Nothing in particular, I just wanted to see if I could find some things that have been marked down or on clearance.
Them: There's a clearance section in the middle of the store
Me: Can I check for other things on an instore computer?
Them: No, we dont have anything like that, and clearance items are not listed in our computer system.

So....what's the deal? Are they lying to me or are they just ignorant or is it possible that my local store doesn't have a computer?
I'm a little bummed.

CD
There is such a thing as too much information. Don't tell the employees that you are clearance hunting. Once they tell corporate then you might start seeing signs that terminals are for employees only, or they may password protect them. Say that you want to find something on the Home Depot website.
 

rpearlberg

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Just checked another HD and the computer showed they had one Addison faucet, but they couldn't find it anywhere. They took my name and number and said they'd call if it shows up (i won't hold my breath).
 

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77Ford

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I'm a legitimate consumer making legitmate purchases on credit cards and gift cards, yet I'm unable to make any returns, even with a receipt in hand.


You keep being you Cagullett......No need to justify here to the Negative Nancy's and Judge Judy's......Some just do not understand the "Game"


Sent from my iPad using Tapatalk
 

twobarkingdogs

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Quoted for truth.

If it doesn't sell by X time, it gets trashed.

I guess don't understand the way clearance pricing works anymore, back when I worked retail clearance pricing was company wide. Now you can walk into two stores 10 miles apart from each other, one will have it on clearance nearly 90% off, the other is still full price or maybe a buck or two off and stays that way for weeks.

So if the manager chooses to honor the clearance pricing from another store, that is entirely up to them. Now, I will say that if you go into the store, ask for the price match, and they say no, that needs to be the end of it. Threatening to take it up the chain of command for something they're not obligated to do by any policy is just wrong.

I can't speak on how clearance pricing works everywhere but how it works where I work is that for an item that will either no longer be stocked or is going out of season

For a store where the inventory levels are low because the item is selling it either will not go onto clearance at the same time as other stores or its pricing will be slower to be marked down

For a store where the inventory levels are high because the item is poorly selling it will be quicker to go onto clearance and its price markdown speed will be faster.

Also for a store where the inventory levels are low because the item is selling it may never go on clearance and continued to be stocked where as another store a couple of miles away will never restock it again. This happens mostly for items that either are outpriced to their customers within the store range or items which appeal to a rural vs urban like say riding lawnmowers which don't sell well in NYC.

.
 

honda pc

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speaking about return policy at HD... I was just in for a rude shock... I had recently gottne a Ryobi 18v weed wacker...since I had spare ryobi 18v battery deal.. and wife wanted something lightweight...
well after using it...it was a POS...no power and took forever... going back to gas power.
So I wrapped it up, cleaned it and put everything back in like factory..

I returned it and the HD girl saids...its USED...we can't take back USED stuff....I was like WTH....that has never happened to me in 20yrs of shopping at HD... and I hardly returned anything, unless defective..
She gave me hassle...I said if you guys did that...then HD won't sell anything and everybody would buy from your competition who have better return policy.
How can a person test out a product if not using and wheather its for them or not.

well after bunch of arguing or back and forth....she relented by saying just this one time..whatever...

I and wife tried it out one time doing the yard...and that was it...agreed it was POS.

Is this HD return policy true....no returns on USED products... ??? how are people supposed to buy without trying it out...this policy if true would steer me to Lowes shopping.
 
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bczygan

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speaking about return policy at HD... I was just in for a rude shock... I had recently gottne a Ryobi 18v weed wacker...since I had spare ryobi 18v battery deal.. and wife wanted something lightweight...
well after using it...it was a POS...no power and took forever... going back to gas power.
So I wrapped it up, cleaned it and put everything back in like factory..

I returned it and the HD girl saids...its USED...we can't take back USED stuff....I was like WTH....that has never happened to me in 20yrs of shopping at HD... and I hardly returned anything, unless defective..
She gave me hassle...I said if you guys did that...then HD won't sell anything and everybody would buy from your competition who have better return policy.
How can a person test out a product if not using and wheather its for them or not.

well after bunch of arguing or back and forth....she relented by saying just this one time..whatever...

I and wife tried it out one time doing the yard...and that was it...agreed it was POS.

Is this HD return policy true....no returns on USED products... ??? how are people supposed to buy without trying it out...this policy if true would steer me to Lowes shopping.

http://www.homedepot.com/c/Return_Policy

And I called customer service and asked about returning a gas trimmer. You have 30 days to return in store if it's gas powered (Can't ship with gas residue). Tell them it has been used so they know. They will accept it. Non gas powered you have 90 days. Get corporate involved if necessary.
 
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rsieracki

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Just ask for the store manager.. likely it's an over zealous employee denying a return.. my store has one and I just avoid the guy as he's a real *******
 

adstock

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Joined the $0.01 club today with the acquisition of a few Amflo 3/8" 50ft rubber hoses!! They were in back of the Husky hoses, covered in dust. I think they were just overlooked as the packaging looked similar to Husky's.
 

honda pc

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Just checked another HD and the computer showed they had one Addison faucet, but they couldn't find it anywhere. They took my name and number and said they'd call if it shows up (i won't hold my breath).

I found some other delta stuff...but high priced... I haven't checked instore sku price check yet.. Just saw the item with yellow tag...Doesn;t seem like a deal to me.

20150408_193953.jpg
 

HomeDepotRob

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I found some other delta stuff...but high priced... I haven't checked instore sku price check yet.. Just saw the item with yellow tag...Doesn;t seem like a deal to me.

20150408_193953.jpg



That looks to be first level markdowns. In a few weeks it should eventually hit around $30-$50 if still available.
 
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Wanna Ride

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Ok, I was just using the first definition listed, which means it is the more popular one of the two...that's why I said "scheme" doesn't necessarily mean anything shady.

Big difference when someone is "scheming", or "planning"...
 

Nicholas

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I was banned as well. I called corporate and informed them I was a contractor they cancelled my ban and made it so I would not have any further issues.
 

DR99

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speaking about return policy at HD... I was just in for a rude shock... I had recently gottne a Ryobi 18v weed wacker...since I had spare ryobi 18v battery deal.. and wife wanted something lightweight...
well after using it...it was a POS...no power and took forever... going back to gas power.
So I wrapped it up, cleaned it and put everything back in like factory..

I returned it and the HD girl saids...its USED...we can't take back USED stuff....I was like WTH....that has never happened to me in 20yrs of shopping at HD... and I hardly returned anything, unless defective..
She gave me hassle...I said if you guys did that...then HD won't sell anything and everybody would buy from your competition who have better return policy.
How can a person test out a product if not using and wheather its for them or not.

well after bunch of arguing or back and forth....she relented by saying just this one time..whatever...

I and wife tried it out one time doing the yard...and that was it...agreed it was POS.

Is this HD return policy true....no returns on USED products... ??? how are people supposed to buy without trying it out...this policy if true would steer me to Lowes shopping.

I have ran into that problem some Home Depot stores will make up their own rules regarding returns. The one HD by me is in a lower income area and they have a policy of no returns at all on generators or power washers. If I go to another HD they run the normal gas power tool return policy. That same HD gave me **** on a M12 radio return I didn't have the receipt. I was going to fight it but just going to another HD was easier. They are doing that to keep that stores numbers looking good I'm sure they do get plenty of people that buy yard tools and use them once. Still if I buy a tool and don't like it I should be able to return it. I would still keep to a battery operated weed wacker gas ones are a pain unless you spend big money on a Sthil or other pro brand
 

Zippercat

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A few years ago I was warned by an employee at the customer service desk that I was a return or two away from being banned for too many returns. She suggested (a) save up all my returns until the end of a project and bring them in together (my wife claims no project is complete without at least 3 or 4 trips to the store--I think her estimate is low), and (b) pay by credit card and have them scan the card with the returns (it's as good as a receipt because their system can match it up).

No receipt returns are the fastest way to a ban. These systems are designed to reduce shoplifting so you can understand why that's the way they work.
 

cagullett1

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A few years ago I was warned by an employee at the customer service desk that I was a return or two away from being banned for too many returns. She suggested (a) save up all my returns until the end of a project and bring them in together (my wife claims no project is complete without at least 3 or 4 trips to the store--I think her estimate is low), and (b) pay by credit card and have them scan the card with the returns (it's as good as a receipt because their system can match it up).

No receipt returns are the fastest way to a ban. These systems are designed to reduce shoplifting so you can understand why that's the way they work.

The crazy part is, I managed to get banned by making returns that were ALL pulled up using my credit card. The only reason they ever asked for my ID was because part of the payment included store credit. I don't keep HD receipts and have always relied on the credit card lookup. I will give corporate a call to see if they can take my ban off.
 

fm2176

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Various Milwaukee hand tool promotions are still plentiful in some stores: Florence, SC has a lot of the 11-in-1 screwdrivers with free beer coozies, and some stores still have the bottle opener bundled with them. There are a lot of 10-in-1 ratcheting screwdrivers with the bottle opener as well (bought one Wednesday). Also, Chester, VA has a bunch of magnetic 25-ft tape measures with free 16-ft versions. I was tempted, but really don't know how useful I'd find them.

Just a heads up, if you spend $8, $15, or $25 for the above tools (respectively), you may as well get something free. In all cases, the non-promo version was available as well for the same price.
 

rpearlberg

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went to East Haven, CT and they showed 4 Addison faucets on hand. Had a guy help me look for them, found one box that was open, but missing the soap dispenser. Said he's take another $20 off, great. Just got back and looked in the box and it's not even the Addison!! Now I have to go back at some point to return it...
 

fm2176

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Found the DWS782! Midlothian location, most other Richmond stores each have 1 in stock as well! :willy_nil

















Unfortunately, it was at Lowes: $550... Might be time to give up the search. :sad:
 

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honda pc

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Found the DWS782! Midlothian location, most other Richmond stores each have 1 in stock as well! :willy_ni

Unfortunately, it was at Lowes: $550... Might be time to give up the search. :sad:

easy...Ask them to pricematch to Homedepot price...sku 917666 instore price of .01cents..... should get it for free almost... :D
 

fm2176

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easy...Ask them to pricematch to Homedepot price...sku 917666 instore price of .01cents..... should get it for free almost... :D

I thought about asking, just for a laugh. Honestly, I was hoping that the sticker price was wrong. If I could get one for half that price ($275), I'd have felt triumphant. Instead I showed my son the reason why I go to every Home Depot within reason to scan the overhead shelves.
 

NorthNjWK

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I suppose it's all the same to them as Home Depot doesn't actually do exchanges, but it's still dumb.

HD doesn't do exchanges for defective merchandise?? I don't buy too much from them but I thought if something didn't work or was broken out of the box an exchange would be the route of return..
 

cheechi

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not taking any sides on this. I went through it with Amex (a company I hate and would do as little business as possible forever) with their gift cards. This was on several thousands worth of gift card balance. But for some reason they transferred $20 for me some several months later to consolidate 2 cards into one. Then the time after that they said they would never ever do that ever. You get the idea.

Gift cards are really really easy to fraud, at least according to B&M stores. I have worked in retail in the past and dealt with 'non money forms of payment' fraud, both internal and external gift certs, groupon/coupon scams, you name it. The policy is cumbersome and it's general. I get that it's difficult for honest people looking for deals to deal with it without some backlash.

If you talk it out with someone they can work with you. just by you taking the time to show up you have done 95% of the work needed. store managers would rather have a paying customer than to please corporate on this matter trust me. I have returned stuff that I didn't have the receipt for, and probably used the lowes or hd card with the 5% discount, and they don't even care they refund the full retail price in cash if you ask but they do ask for your ID. I think between lowes & hd they have had me do this maybe 20-50 times each over the years and I have never been flagged for anything out of the ordinary. Gift cards the threshold is much lower because that payment method is kind of a heightened awareness for them anyway.

I would only use gift cards if it came out more than 5% savings just cause of the cards. Most of the ones I see on sale for cheap are for amounts small enough it's not worth it. if it can't pay for more than half the item I want to buy I don't bother because mixed payment methods you don't get the benefits of the store card discount, and you can't combine gift cards typically (another red flag) or transfer balances (serious red flag) from everything I have been told.

I hope this helps someone. I know it started out as a bit of a rant but at this point the gift card deal would have to be really good deal for it to be worth the hassle. I try to avoid them at all costs nowadays.
 

fm2176

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...
I hope this helps someone. I know it started out as a bit of a rant but at this point the gift card deal would have to be really good deal for it to be worth the hassle. I try to avoid them at all costs nowadays.

My wife made a few orders through Cardpool which I used--a few Lowes mobile gift cards and a few HD e-gift cards. All worked well, even when I used a couple for the same purchase, so I figured I'd sign up to offset some of my home improvement spending. Created an account last Sunday, ordered a $95 electronic card for HD, and waited. Received a call Monday wanting to confirm some details, waited until Wednesday to call them back; they confirmed the billing address and asked for the 800 number on the back of the card. The guy told me that he'd send the order to processing and to expect the email within a business day. Thirty hours later I received an email stating that the order was cancelled, and to expect a refund within a couple of days. Still waiting...

I know this has nothing to do with Home Depot, but this thread has made me aware of the vulnerability of gift cards. Even as I ordered the one, I was concerned about how Cardpool can secure a gift card and PIN number that is purely electronic. Physical cards seem less vulnerable, but who knows? Saving an additional 9% is nice for large purchases, however, my sole experience has me wishing I had just used debit instead. I may try to purchase a physical gift card and see how that works, but will leave the electronic and mobile purchase a to the wife!
 

guyguns

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Québec, Canada
I live in Canada and OMG i was surprised last week we have TONS of DWS782 in here lol. Sometimes they are getting cleared after the usa stores! For sale now at 399$...i'm watching this!
 
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