cagullett1
Well-known member
How did you get banned. I thought you get banned if you return too much stuff ~without~ receipt.
You get banned when you return something that requires them to type in your ID number. This happens when you return without receipt, paid for the item with store credit, or it's a very expensive return. Unfortunately for me, the latter 2 are what put me on that list.
The crazy part, customer care pulled my purchase history/return history.... $35k spent there in the past 2 years, yet I can't return anything now.
Can't speak for your situation but if they ever said they could not return something to me, it would be a charge back in the time it took me to call the credit card company. If leaving the item with them, nothing they can do about it either.
Having been on the business side of charge backs a few times, there is very, very little a business can do. Typically the only option is civil court and I doubt any company is going to attempt that for less than $10k in dispute. If the items are left in their possession then there is literally nothing they can do.
The purchase in question was paid with using store credit. If that weren't the case, I would have done exactly that.
Because of this issue, I will never buy "gift cards" on discount gift card websites to Home Depot any longer. I use to keep $500 worth of these in my wallet because I could usually get an easy 10% off by purchasing these. Buying these (and returning these that were purchased on these) is what got me banned.





