Nice. Kind of how I feel in regards to my story from yesterday.
In a local store yesterday, I spot a unicorn for this area. One of the Homelite pressure washers just got back from getting reconditioned. I couldn't believe it when I spotted it yesterday while walking the outdoor power aisles (I have been looking for one of these for probably 2 months at all my local stores since I originally posted the deal). Wheeled it over to the register and asked the cashier to speak to a manager since the generic recon SKU they were trying to sell it under was $230 instead of $29 for the actual product SKU. So she calls over the lawn and garden department head who walks over with an MOD. They both say, oh, this is the one that just came out of receiving. Neither of them are willing to budge and insist on only selling it for the tagged price even though I explain that is more than for a new one. He says "I won't sell it for that price" ($29), so I say "well, you won't sell it for that price either" pointing to the $230 tag. MOD looks up the SKU in his handheld and says but look, "there are none in the district". I try to explain to him that I had no issues a month or so ago buying the Echo chainsaw at this very store to which they both reply that the guy should not have marked it down. They say because it is reconditioned, it doesn't have to follow the normal pricing (which based on what others have said on here I believe to be true, similar to display models) and had it been $29 when they sent it to get fixed, they would have scrapped it. Basically not wanting to sell it because they had much more than $29 into it I am sure in getting it fixed. So I leave on my way with no washer. MOD Paul was a complete a$$ and had a terrible "don't want to deal with you" attitude.
Fast forward to later that afternoon, I go back to the store hoping for a shift change in personnel in an attempt to try again. I am able to speak to the guy who marked down an Echo chainsaw for me with the same issue (recon tag of $180, actual SKU price of $65). He calls over the L & G department head again (at this point I have about given up since I saw it was the same guy I already talked to that morning). I just walk away and call HD corporate. Explain to the lady what is going on and that they are selling something under a generic SKU (not mentioning it is a reconditioned unit) and that the actual product SKU is much cheaper, same model etc. She puts me on hold and calls the store. Speaks to the MOD (Paul, still the same guy as this morning...) who now says "it's not his call" and that the actual manager needs to decide. I guess he sings a different tune when he is talking to corporate vs. some peon customer. Corporate lady comes back stating this and proceeds to submit a ticket for me which goes straight to the store manager (real manager, not MOD) and that I will hear back by Tuesday. So I leave again not expecting much to come of this, assuming they would all play the "recon" card.
I barely have time to step in the door of the house (20 min drive back from the store) that my phone rings and its the HD corporate lady. She says "Paul was able to talk to the manager and they are going to proceed with selling it for $29". Great I say, I will pick it up tomorrow.
Now I don't know if Paul actually talked to the manager or just said that because he didn't want to look bad in front of him because of an obvious pricing issue I brought to their attention or what but I don't care!
It's supposed to be behind the service desk with my name on it.
EDIT, got a call from the store manager this morning and he confirmed what the corporate lady said in that they "sorted out the pricing confusion" and that the pressure washer is ready for me to pick up behind the service counter with my name on it
There are so many variables when trying to get these recon/display models IMO. I think it all boils down to whether the manager wants to deal or not.