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Home Depot Clearance Thread 2016

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velillen01

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I can't find the customer kiosk for looking up penny deals in my location. Associate is telling me that such a facility does not exist for customers to access and that I should be using a smartphone app to be looking up the directory for my local Home Depot location. Is this true?

Some stores are just that way. I have two stores near me. One has no computers for customer use that are accessible. The other has them in a few places and doesn't mind if you use them.

Kind of surprisingly the one that doesn't let you use computers, ive gone early in the morning and gotten on one (the garden one normally) and haven't found any sort of deal. They are on top of their inventory.
 
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honda pc

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Yeah, was it a penny?

The Paslode stuff has dropped out of a few of my local stores computers....wasnt sure if they are a penny now or what.
Yes.. It's been posted already.. As usual HD, only some stores, not all.. It's usually HD pricing system.

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chrisexv6

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Yeah Ive been dying just to find one at the $100 level. Dont even need it, at this point its all about the chase.
 

woodturner9

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buy a pair of gloves for $10. wear them for a week, decide you like them.
venture into another hd to buy another pair and see the same gloves are now $7.50... ask for pm. deny. buy 2 at 7.50, return one pair for $10.

That seems to be the kind of return abuse they are targeting. Another is when people buy a bunch of fitting, then return the ones they did not use.

Does not see to matter if they ask for ID or not - they ID you through credit card, or whatever, or won't allow the return.

When you consider that 95% or more of customers never return anything, several returns a year is excessive. All vendors are doing this now - remember Amazon banning customers who had returns?
 

woodturner9

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There should be no penalty for returning something you bought too much of or something you bought in anticipation of needing.

I see your point, but it costs the store money for every return, even if the merchandise is resellable (often not the case). Just the processing and restocking for the sale costs money.
 

chrisexv6

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....Another is when people buy a bunch of fitting, then return the ones they did not use.

Are you talking about buying a bag of 10 then returning individuals? or buying, say, 10 individuals and returning 5?

Because I see nothing wrong with buying extra individual pieces and returning the ones you dont use. If HD has a problem with me planning ahead then Id take my business elsewhere.

Now, if I buy in bulk and get the discount that comes with it, but attempt to return each one as a single piece, then yeah they have the right to refuse it.
 

swoyer

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That seems to be the kind of return abuse they are targeting. Another is when people buy a bunch of fitting, then return the ones they did not use.

Does not see to matter if they ask for ID or not - they ID you through credit card, or whatever, or won't allow the return.

When you consider that 95% or more of customers never return anything, several returns a year is excessive. All vendors are doing this now - remember Amazon banning customers who had returns?

I always do this, haven't been flagged yet. You know how many times I needed another sharkbite or pex fitting for that one specific thing? I'd just buy a handful and take them back when I was done. Now I've gotten smarter and just hang on to anything I don't use in those dewalt cases for future projects.
 

schmelpboy

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Scored.. So glad I left it alone last time.
d3f2390835dff3833f7304b282be01f7.jpg


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Crook! How do you sleep at night?
 

BaMaDuDe87

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That seems to be the kind of return abuse they are targeting. Another is when people buy a bunch of fitting, then return the ones they did not use.

I see your point, but it costs the store money for every return, even if the merchandise is resellable (often not the case). Just the processing and restocking for the sale costs money.

Interesting take. I have returned products and told them I did use all the items I bought, "just didn't need them". No CSR has ever balked at that. If it really cost them that much money, I'd venture to bet many many many stores would have a straight no return policy and surely a CSR would have said something to me by now about returns.
 

woodturner9

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Because I see nothing wrong with buying extra individual pieces and returning the ones you dont use. If HD has a problem with me planning ahead then Id take my business elsewhere.

Not judging, just saying stores don't like that and will ban you for that. All the box stores do, and I have seen people get banned at the local Ace, True Value, etc. for that as well.
 

woodturner9

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If it really cost them that much money, I'd venture to bet many many many stores would have a straight no return policy and surely a CSR would have said something to me by now about returns.

It's a cost of customer service, which is factored into their pricing. Works fine as long as the system is not "abused". Most of the returns cannot be resold as new, once a customer has bought something it is no longer "new" (varies with state law to some degree, but generally they don't resell returns as new)

So, if you buy 20 $1 fittings and return 2, the store has lost 10% of the sale, where they probably planned on 1% or so, based on most people making no returns. It adds up, and better to restrict the outlier customer than penalize "good" customers.
 

GIJoe4500

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It's a cost of customer service, which is factored into their pricing. Works fine as long as the system is not "abused". Most of the returns cannot be resold as new, once a customer has bought something it is no longer "new" (varies with state law to some degree, but generally they don't resell returns as new)

So, if you buy 20 $1 fittings and return 2, the store has lost 10% of the sale, where they probably planned on 1% or so, based on most people making no returns. It adds up, and better to restrict the outlier customer than penalize "good" customers.

I don't know about Home Depot, but when I worked at Wal-Mart about 10 years ago, they would inspect the returns and put them back on the shelves to be resold as new.
 

MyHybridBurnsGasandTires

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I don't know about Home Depot, but when I worked at Wal-Mart about 10 years ago, they would inspect the returns and put them back on the shelves to be resold as new.

This is what they do at Lowes and Home Depot--this is only a problem for the company if you're returning stuff that's not in resellable condition.

IMO you shouldn't take stuff back if you fucked the packaging up, or be prepared to take a 10% off deduction for an open box.
 

schmelpboy

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I don't know about Home Depot, but when I worked at Wal-Mart about 10 years ago, they would inspect the returns and put them back on the shelves to be resold as new.

All of my local stores put the stuff back on the shelves. HD does for sure, as 2 separate times I returned stuff, as I came up an aisle shopping, they were putting my returns back on the shelf.
 
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chrisexv6

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I don't know about Home Depot, but when I worked at Wal-Mart about 10 years ago, they would inspect the returns and put them back on the shelves to be resold as new.

Yeah.

Using the earlier example, I really cant see them taking back 5 individual copper elbows with labels intact and RTV-ing them instead of just putting them back out on the shelf for sale.
 

19Vert64

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50c3d1b4710f96e5612fd88e8dceeffc.jpg

These dropped to .03 today. Great for in safe lighting


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masters

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Searched all lunch break and couldn't really find anything worth anything. Did score a couple cans of this anti-slip coating though for $2.00
0662e63590265ba1bce105e84aa476b6.jpg



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honda pc

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Just a question for HD people.. Do workers actually get fired for letting penny items slip by.. Also how does store know penny item went out the door.. Or when do they find out.
Or how big of a deal is it to HD store.

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swoyer

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Searched all lunch break and couldn't really find anything worth anything. Did score a couple cans of this anti-slip coating though for $2.00
0662e63590265ba1bce105e84aa476b6.jpg



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Was that Honda suitcase generator a penny?


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64merc

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All of my local stores put the stuff back on the shelves. HD does for sure, as 2 separate times I returned stuff, as I came up an aisle shopping, they were putting my returns back on the shelf.

You want to hear something funny? A couple of weeks ago I did an online order/in-store pickup on a Dewalt combo kit, but I had my kids with me so I didn't really pay attention to it (it was taped shut). When I got home I realized that it said "Display - impact on display" or something like that. Sure enough, it was missing the impact driver. I took it back to a different store, on my way to work and returned it. I told the lady very clearly that it was missing the impact and that it was actually a display. She said sorry and gave me my money back. Well, a couple of days ago I saw the exact same box on the shelves with the security wire wrap and everything, ready for sale. Crazy!
 

xriderbc

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Just a question for HD people.. Do workers actually get fired for letting penny items slip by.. Also how does store know penny item went out the door.. Or when do they find out.
Or how big of a deal is it to HD store.

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Not an HD employee, so I'll wait to hear from one to be sure, but from the antics these people get up to when a penny item hits the registers, I would guess they take some serious heat from their district managers, mostly because it reflects on the poor operation of the store inventory more than the markdown. They should be thanking customers for finding these items, as it points out the stores with problems. If they don't like it, they could change their systems ( which I'm sure they will at some point, especially with the large attention its getting now.) They pay tax on the value of their inventory, so having slow moving items drop to 1 penny so they are still in inventory, but worthless, is a tax dodge. It benefits them, or they would have changed it a couple years back to end the aggravation.
Lowes does something odd too, but not 1 penny. Their stuff can drop in price for months, and if it still doesn't sell (I'm guessing the day after an inventory audit for taxes) it goes right back to full price. Ive watched items drop for months, sell out at almost all stores in my area, and just as it's almost low enough for me to buy, it goes to full price, sitting on the shelf. Annoying to watch something for months and have it go UP, not down. Obviously they don't want to move it out of the store if it didn't sell when cheaper, and they raise the price.
 

icu2tsx

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Not Home Depot. But back in college I had a part time at AutoZone. We had penny prices too (5 yrs ago, pretty sure still now ). AZ would just make the manager destroy the items and trash them. For the ones that costumers would find. We would let it go at penny sale. Never heard anything from corporate. They would just make us look for all the penny items in store and cleared them off the shelfs lol


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AdamD87

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Not Home Depot. But back in college I had a part time at AutoZone. We had penny prices too (5 yrs ago, pretty sure still now ). AZ would just make the manager destroy the items and trash them. For the ones that costumers would find. We would let it go at penny sale. Never heard anything from corporate. They would just make us look for all the penny items in store and cleared them off the shelfs lol


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Wow. How do I find AZ penny deals

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BaMaDuDe87

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RCA Indoor antenna for $10.03 ($24.** original, I think it was) Mark down date on tag was 11/11/15-booooo

2-pk Ryobi 18V Lithium+ 4Ah for $79.00 ($99 -> $89 -> $84 -> now $79)
 

AdamD87

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Hahahhaha I thought you meant Arizona. I was like this guy.


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Haha. Ya. I been down this road recently. I know all about spending ALL my free time at home depot.

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01Snake

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Picked up a few items today at one store :lol:. Was a little hesitant after reading SPN's issue yesterday but I decided to grab the clearance Moen faucets they had and I'm gonna try and sell them.
 

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Jeepster425

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Got some cheap 97 cent flat black spraypaint, but found no good deals. I did find a husky 9 drawer top box, said dmg'd on it, with the origional price of 149. Went and talked to the guys at customer service and they said they can take 20% off, but it's way more messed up for a 130$ box. So I might call the manager today, or go in and ask to speak with her tomorrow. I'm hoping to get it for under 50$, but we'll see
 

swoyer

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Picked up a few items today at one store :lol:. Was a little hesitant after reading SPN's issue yesterday but I decided to grab the clearance Moen faucets they had and I'm gonna try and sell them.


Killing it.


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