Wamsutta
Well-known member
Customer comes in needing 4 bolts to mount his TV onto a TV mount. Owner's manual recommended a size M8-1.25mm x 43 to 45mm long. I opened the drawer containing all the special M8 metric screws. These were some real nice stainless steel pan head machine screws with a #4 Phillips drive.
My point is this: I find it embarrassing when I can't offer the customer what he needs. Especially something simple like a screwdriver or screwdriver bit. Yes I know that a #4 Phillips screwdriver is not going to fly off the shelves, but if you stock the screws, you should stock the correct size screwdriver to go with it.
My point is this: I find it embarrassing when I can't offer the customer what he needs. Especially something simple like a screwdriver or screwdriver bit. Yes I know that a #4 Phillips screwdriver is not going to fly off the shelves, but if you stock the screws, you should stock the correct size screwdriver to go with it.

