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Home Electrical help...
- Thread starter MagicMarker
- Start date
OP
MagicMarker
Well-known member
Ok.. fired off an email stating why I shouldn't pay for the service and asked for reimbursement for blown bulbs and fixtures ($96). Hopefully he will just agree.
OP
MagicMarker
Well-known member
**UPDATE**
So I spoke to one of the co-owners about the loose neutral. He said he can't believe that is what the source of the problem was after two months since they did the new panel. He said he needed to speak to the tech who was on site about the issue.
I said OK, call me back after they review.
This should be fun...
So I spoke to one of the co-owners about the loose neutral. He said he can't believe that is what the source of the problem was after two months since they did the new panel. He said he needed to speak to the tech who was on site about the issue.
I said OK, call me back after they review.
This should be fun...
Wirepuller
Banned
- Joined
- Oct 6, 2014
- Messages
- 305
So the co-owner is going to battle you for a few hundred bucks resolving a problem his company likely created? He sounds brilliant. Resolving the solution and keeping you happy is priceless advertising.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
OP
MagicMarker
Well-known member
were you able to take a pic of the affected neutral wire/neutral block? Any pitting/discoloration? No, but I don't recall seeing anything in particular when I was down with the tech. I can always take off the cover to take a look.
Are you certain the tech got 4-5 turns on that one neutral wire screw? Yes, I was down there with him and witnessed it. I even mentioned it to him while he was torquing it down..
Are you certain the tech got 4-5 turns on that one neutral wire screw? Yes, I was down there with him and witnessed it. I even mentioned it to him while he was torquing it down..
What was the order of repairs made in? When were voltages checked?
Ask how a screw in a neutral bar can loosen 4-5 turns if no one has been in the panel since they changed it out.
What did the tech say as he discovered this in the panel?
Was the receptacle replaced only or did any splices in that same receptacle box get redone?
Ask how a screw in a neutral bar can loosen 4-5 turns if no one has been in the panel since they changed it out.
What did the tech say as he discovered this in the panel?
Was the receptacle replaced only or did any splices in that same receptacle box get redone?
OP
MagicMarker
Well-known member
When were voltages checked? I had the tech test and confirm the 247v outlets before he went to the basement.
Ask how a screw in a neutral bar can loosen 4-5 turns if no one has been in the panel since they changed it out. Will do
What did the tech say as he discovered this in the panel? Nothing really.
Was the receptacle replaced only or did any splices in that same receptacle box get redone? Yes, I gave him a new outlet to replace the dead one. All he did in the box was was pig tail the excess black and whites.
Ask how a screw in a neutral bar can loosen 4-5 turns if no one has been in the panel since they changed it out. Will do
What did the tech say as he discovered this in the panel? Nothing really.
Was the receptacle replaced only or did any splices in that same receptacle box get redone? Yes, I gave him a new outlet to replace the dead one. All he did in the box was was pig tail the excess black and whites.