Is this current Snap-On quality?

[zendriver]

lol

Zen come on now, where do you come up with this ****?

Lol guess i was in in the sun too long today

 

[CR888]

If that is supposed to be a flank drive plus open end, it's defective as it seems it didn't get any "plus" teeth added. T

Its the FD+ for those who didn't order FD+ but the dealer thought they looked like they needed FD+.

 

[JatoTheRipper]

Thank you for more laughs and some more good info!

Simple.. If your cousins, brothers, nephew isn’t happy, Have him contact SO and let them rectify it. I personally wouldn’t sweat it, but it wasn’t my money or expectations. I’ve seen Quite a few wrenches with broach lines and unless it’s a fitment issue or starts lose chrome due to poor adhesion, It better get to work and earn it’s keep.

I said my cousin. I really hope it's not that difficult for you to follow that... He is going to contact Snap-On now that a lot of people agree this isn't typical.

SO has done it to themselves. Prices are so insane that everyone expects cosmetic perfection, except for the pros that use these things day in an day out to earn a paycheck.

There's absolutely nothing immoral about offering a product and a payment plan.

Some people not want solve problem, just want **** on someone. This case, not even his problem, perceived problem he has of nephews stuff. No idea if finish is giving nephew problems, or working well.

I am trying to help my cousin solve a problem. This part of it is called research. Do you ever call a company without evidence that something is wrong? I don't. If Snap-On tells him that it's normal there are not plenty of people claiming it's not true. There are a lot of people on here trying to **** on me. They can keep trying and I'll keep laughing.

 

[JatoTheRipper]

It might not be rational to expect perfection but neither are Snap-ons prices.

The wrenches are far from perfect though. This isn't some minor blemishes on the finish of the wrench.

Correct me if I’m wrong, looked like you were comparing your fd+ to his regular fd to suggest that the grooves in the jaws were normal on all SO wrenches and you just never noticed them, so I was saying they’re two very different products, one should be heavily grooved one should not be at all (not very much at least)

Can get confusing on forums sometimes nbd

Just ignore him. You're better off.

Your rep will warranty that. Kind of a waste of time to make a post.

Martin

Such a waste that you came here to comment! Guys like you crack me up. Again, I posted this to see if this was typical before he contacts Snap-On. He doesn't have a rep. He ordered the wrenches online on Snap-On's student website! Try to keep up.

 

[tarbellb]

It's Snap-On finance and credit dept that's up 30%

Certainly not tool production

 

[Lassen Forge]

Such a waste that you came here to comment! Guys like you crack me up. Again, I posted this to see if this was typical before he contacts Snap-On. He doesn't have a rep. He ordered the wrenches online on Snap-On's student website! Try to keep up.

Um... yes he does. The SO SEP rep is either your region rep or one dealer assigned to a geographic area. I've contacted mine when I had an issue, and he was on it like melted butter on hotcakes, just like my driver used to be. The main reason they do online is so the company (and your rep) can keep track of your spending (you're limited to IIRC $10k or $15k) and if you have specific goals, what you might concentrate on. Plus if it's a direct order through your school, your rep will tell you what you have left over after you've gotten your school program purchases.

My school is (now was) in far northern California (Redding), my SO SEP rep (our district mgr) is in Bend, Oregon. Also I went into the local reps truck, looking at something and told him I was a student at Shasta College and in the SEP, and he cut me a pretty healthy discount.

Just saying.....

 

[JatoTheRipper]

Um... yes he does. The SO SEP rep is either your region rep or one dealer assigned to a geographic area. I've contacted mine when I had an issue, and he was on it like melted butter on hotcakes, just like my driver used to be. The main reason they do online is so the company (and your rep) can keep track of your spending (you're limited to IIRC $10k or $15k) and if you have specific goals, what you might concentrate on. Plus if it's a direct order through your school, your rep will tell you what you have left over after you've gotten your school program purchases.

My school is (now was) in far northern California (Redding), my SO SEP rep (our district mgr) is in Bend, Oregon. Also I went into the local reps truck, looking at something and told him I was a student at Shasta College and in the SEP, and he cut me a pretty healthy discount.

Just saying.....

Yes, he can find a rep, but he's not currently dealing with one.

 

[JohnTheVanMan]

The rep situation is one of the worst aspects of their sales. You have a good rep they take of you very well. If the rep changes and the new one isn't good, you suffer. It really depends on who the tool rep is in your area. It is one of the things that I think is important when buying tools such as these.

 

[Xcursion88]

The rep situation is one of the worst aspects of their sales. You have a good rep they take of you very well. If the rep changes and the new one isn't good, you suffer. It really depends on who the tool rep is in your area. It is one of the things that I think is important when buying tools such as these.

Without question you're buying the individual rep/dealer more than the tool itself.
The truck brands all have tools that can get the job done. Service after the sale and at some point (they all break or you NEED something) is absolutely paramount.
My SO dealer is excellent. The SO rep in the next territory over not so much. (What I've heard from other colleagues)
My MAC guy although just starting out (18mos) and trying to claw his way into a very competitive business is a good one.
The Matco guy we had put forth as much effort as a traffic cone. He was lazy, arrogant and didn't carry much inventory thus got little sales.
The MAC and SO dealer here will go above and beyond. They get the most sales and quite honestly get some sales just because they are well liked.
They put forth an effort thus sell the most

 

[Xcursion88]

Such a waste that you came here to comment! Guys like you crack me up. Again, I posted this to see if this was typical before he contacts Snap-On. He doesn't have a rep. He ordered the wrenches online on Snap-On's student website! Try to keep up.

Again with these malicious comments.
You come here asking in 3rd person form if sonething from SO is normal. After half the first page you got exactly what I posted in that SO finish in that area is about 50 percent. As in about hakf seem to finished perfect in there and half have are finished like your example. It also appears the consensus is about 50 percent of those not caring if it works to those who do.
This leads to the ultimate point that the person you're speaking for is the eye of the beholder...I think...unless you're approving and disapproving for whom you keep referring to.
If the person you're posting all this for and seem to be arguing for when there's not a fight going on doesn't like the finished product then they need to take that up with their local rep. If he doesn't have a nearby rep then it will have to be with SO themselves.
If the decision is based on the masses well again, it appears that opinion is right down the middle 50/50
Moreover it doesn't matter what anyone thinks of it. We don't own nor will be using those wrenches. Only the person you speak of or you will accept the finish or not. They're his wrenches and is a lifetime purchase.

 

[Ryan]

Arguing on the internet over stupid **** is done by stupid people. Take a look at this thread fellas…