Found the shop angle finder mentioned awhile back at one out of 8 lowes in my area. Ordered online since it's not the closest store to me. Never got a ready for pickup email, so 2 days later called the store. A young guy picked up, and proceeded to tell me for over 5 minutes that he couldnt find the order. I gave him several phone numbers it could have been under, name, etc. "Nope, don't see it". I logged in and pulled up the order on Lowes site, and said I was looking right at it. Offered him the order number, he said "nope, that won't help". When he saw I wasn't going away, all of a sudden he says "what was your phone number again?" Boom- "oh, here it is". I'm thinking, is he retarded or lying to me? Then he asks how much it was (it was 75% off), andby this time I know he's pulling something, so I said I didnt remember, since I know if I tell him $3 it will be in his pocket... He proceeds to look up the inventory info, tells me the last date in 2014 they sold one, and then says "oh, its a discontinued clearance item- im sure we dont have it". ??? I asked him to look on the shelf. He said "I'll see if I can find someone to look for you...) (I guess its beneath him to do it himself?) Puts me on hold, and surprise surprise, never comes back. Im pissed at this point, so I keep holding. Eventually, the store operator picks up, and transfers me back to order pickup. Guess who picks up?

I tell him I recognize his voice (since he's never given his name once) and ask him if he was ever going to come back or just let me sit on hold all day? He then says (you're gonna love this lie) "oh, I remembered looking for it yesterday, and we dont have it." I said, you JUST now remember? "Yeah, I forgot till I looked at the item description". I couldn't believe what I was hearing. I told him that my account was already charged, and he said " thats a pre charge, you dont get charged till we actually acknowledge the order." This guy knew all the ins and outs cause he'd obviously done it before... and explained why I'd never get that acknowledgement email, and also why I still have no cancellation email either (since im guessing it will look like I just never came in and abandoned the order, so it will cancel and go back in stock). I emailed Lowes customer care, and never even got a reply back. What a joke.