AC-WC
Well-known member
Just venting-
Last weekend I broke my Craftsman digi-tork. Did some internet searching and Lowes had 16 in stock, went to the store finally found the spot for them on the hangar and not there. Hmmm, OK found the helper, we went back to the same spot, he looks up in the system, they're all in plumbing.....so I ask the obvious question are they for Christmas stock/specials? We go over to plumbing and a whole pallet of items is on the very top shelf. Yes, that is a Christmas stock item. Oh we can get it down but we need a manager to get it out of the system, 10 minutes later manager's gone for the day and no one else knows hot to get it out of the system. Come back tomorrow or order it online and they'll have it ready for you tomorrow.
I went to another store on the way home and bought a Tekton for $20 less. I like my Craftsman but have a low tolerance level for 'system' issues to sell an in stock item.
Last weekend I broke my Craftsman digi-tork. Did some internet searching and Lowes had 16 in stock, went to the store finally found the spot for them on the hangar and not there. Hmmm, OK found the helper, we went back to the same spot, he looks up in the system, they're all in plumbing.....so I ask the obvious question are they for Christmas stock/specials? We go over to plumbing and a whole pallet of items is on the very top shelf. Yes, that is a Christmas stock item. Oh we can get it down but we need a manager to get it out of the system, 10 minutes later manager's gone for the day and no one else knows hot to get it out of the system. Come back tomorrow or order it online and they'll have it ready for you tomorrow.
I went to another store on the way home and bought a Tekton for $20 less. I like my Craftsman but have a low tolerance level for 'system' issues to sell an in stock item.