I thought I'd bounce this back up to the top for some to see.
I contacted Menards about my toolbox problem. I don't know how many years i have had my roller bases, but the wheel shown above, along with the drawers not staying closed were the problem. Menards sent me back a reply asking how many drawers, and how many wheels. I told them, and they sent me a reply saying that they will be taken care of. I received the wheels and new slide stops the other day. So Menards does stand behind their product.
I won't mention any names, but I had a PM not too long ago about the MasterForce toolbox, and I was told by them that the MasterForce is the old style Montezuma. And the person that told me this is a very reputable person, but with another company. I just don't know whether they want Kudos tossed out or not.
But neither here nor there, Menards did make it right with no hassle at all.
