We have had a Moen for years, but I did NOT keep the receipt, and have no way of knowing what the model # is, so I don't know what aerator to get, and NONE of the aerators on HD display are the right one...and ideas?? Really DON'T want to get a whole new faucet just to have a working aerator!!
That is what people whom have crossed shopped dedicated fixture retailers to big box stores. The fixtures look the same, but the guts are much different, hence the higher price tag.
Moen sent me free parts for my single handle kitchen faucet. No problem.
Been very satisfied with Delta
Bought a kitchen sink faucet from Lowe’s a year ago in brushed nickel
The guy in plumbing dept said if a part ever failed Delta would send u the part free
Can’t verify that yet
We are in the process of finishing a house and specified that any any-wall valve be moen... Largely because they are relatively easy to replace and Moen has a good reputation for warrantying them.
For faucets, I'm much more flexible as they're relatively easy to replace and we don't have to shut the water main off.
The number one killer of fixtures is poor water quality - if you've got poor water, particularly high mineral content (TDS) water, even the best fixture is going to have limited life...
It's like buying a John Deere riding lawn mower from HD. It's just a junk MTD painted green.
People think they are getting the real deal.
All the manufacturers build fixtures for the box stores at a price point that the store specifies and it is of a much lesser quality than what you get from a commercial plumbing supply house.
Go to a supply house to get a fixture than can be serviced down the road.
If you think Moen makes different castings and cartridges for the box stores and a better one for the wholesaler,think again.A moen L2353 etc. is the same no matter where you buy it.
Delta......nothing less
All the manufacturers build fixtures for the box stores at a price point that the store specifies and it is of a much lesser quality than what you get from a commercial plumbing supply house.
Go to a supply house to get a fixture than can be serviced down the road.
If you think Moen makes different castings and cartridges for the box stores and a better one for the wholesaler,think again.A moen L2353 etc. is the same no matter where you buy it.
PF isn't. Same part number fixture at HD is a COMPLETELY different from a supply house. The HD unit doesn't have a replacment cartridge anywhere on the planet. BTDT...
Tommy
I get a free replacement cartridge for the Delta kitchen faucet every couple of years, no questions asked. They even have my info on file when I call with a problem. Our water is very hard and corrosive.
PF isn't. Same part number fixture at HD is a COMPLETELY different from a supply house. The HD unit doesn't have a replacment cartridge anywhere on the planet. BTDT...
Really? Do you really think Moen would make two different faucets with the same part number? How would they tell them apart for manufacturing, distribution, and parts if they had the same part number? You would think Moen might be sued if two items with the same part number were built differently internally.
I checked a number of different Moen faucets on homedepot.com and every one of them lists a lifetime warranty. Do you really think Meon isn't going to have the cartridges available if they have a lifetime warranty?
Moen absolutely makes some faucets specifically for big box stores that are not sold at plumbing supply houses. However, the big box faucets have different model names and part numbers. I know for sure the Adler line is only sold at big box stores. A plumber doing work for me couldn't get the Adler faucet I wanted from his supply house and he was told it is only sold at big box stores.
Electronics manufacturers have long made special model numbers for big box stores. They may not be different other than model number, but it keeps customers from price matching since nobody else has the same model number.
Really? Do you really think Moen would make two different faucets with the same part number? How would they tell them apart for manufacturing, distribution, and parts if they had the same part number? You would think Moen might be sued if two items with the same part number were built differently internally.
I checked a number of different Moen faucets on homedepot.com and every one of them lists a lifetime warranty. Do you really think Meon isn't going to have the cartridges available if they have a lifetime warranty?
Moen absolutely makes some faucets specifically for big box stores that are not sold at plumbing supply houses. However, the big box faucets have different model names and part numbers. I know for sure the Adler line is only sold at big box stores. A plumber doing work for me couldn't get the Adler faucet I wanted from his supply house and he was told it is only sold at big box stores.
IDK about Moen. I know for sure about PF. Right after I bought my house I bought A PF fixture at HD and installed it. I did it the way I was taught by a veteran plumber- Remove the aerator, open the faucet hot and cold valves before turning the water back on. Turn the water on, flush the fixture, shut the faucet off, install the aerator. The hot water dripped. Went back to HD to get a cartridge. They said didn't have them. Said they were not available in store. Went to the plumbing supply house. Gave them the fixure P/N. The cartridge did not match the one from the HD fixture. Counter man even showed me the parts breakdown. Same fixture P/N, different internals. Now that being said (this is the important part), THEY HAD THE SAME P/N, BUT DIFFERENT UPC CODES.
It was also over twenty years ago, so I'm sure much has changed.
Tommy
The Moen Adler line is available at supply houses,Ferguson,Crawford Supply,Meyers all have it in my area. It might have been that the supply house just didn't have it in stock.
Rmack898 beat me to it.......This is not a fallacy but a fact......Years ago, I had a good friend, who was working in the field, school me.....We went to the box store and picked up a Moen sink fixture off the shelf, then went and purchased the same item at the plumbing supply house. He then laid out all of the parts side by side on his workbench....While the fixture appears to be the same, the internal parts are not always the same. Plastic vs brass, plastic vs a different quality plastic, etc and so forth.........All the manufacturers build fixtures for the box stores at a price point that the store specifies and it is of a much lesser quality than what you get from a commercial plumbing supply house.
Go to a supply house to get a fixture than can be serviced down the road.
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