I work at Sears as an mca in the hardlines divisions (tools, electronics, and lawn and garden) and these ratchets aren't even supposed to be out on the shelves yet. We got (2) of these ratchets in a few weeks ago and myself and the managers shook our heads what to do with them lol, they're in the back stock room at the moment until a updated aisle sheet (planogram) comes out. If anyone else has questions about Craftsman tools or anything Sears related, feel free to ask me. Thanks. P.S. Normally the sales guys don't know jack, but it's the unsung behind the scenes workers (mca's) who know more about the merchandise, so don't always trust the sales guys.