Newbie snap-on truck question.

[CRXPilot]

I've never exchanged a tool for warranty claims so here's my ignorant question with back story;

I bought a Snappy 7.2v cordless impact from a fellow tech at a shop I no longer work at. It was great for a year but is now taking a dirt nap. Can I flag the SO driver down, hand him this impact, and have him fix/swap it? Or will I be out of luck? I don't know the SO guy as he never came to our old shop.

 

[martin666]

You'll have better luck dealing directly with corporate, call the 800 nunber

 

[JJThrasher]

Power tools aren't lifetime warranty. Having no relationship with the tool guy you're probably SOL. You'll be best off by trying to establish a regular stop and building a relationship with the SO guy. Not going to help you with this issue, but it might help you in the future. I vote cut your losses and buy a new one.

 

[ssdave]

You do understand that the power tools are not warranted for life, only the hand tools? Electric tools I believe are warranted for 1 year.

 

[Richard Cranium]

hope you didn't pay too much for it. It sounds like you were under the impression it was also a life time warrantee.

 

[HighPlainsWrencher]

No lifetime warranty. The driver would have to ship it off to the rebuild facility and then when he gets it back he hands it to you along with a bill. Last time I had a drill repaired it was around 150 or so. You could also call Snap On directly and deal with then but its the same story.

 

[Greg85mcss]

Power tools aren't lifetime warranty. Having no relationship with the tool guy you're probably SOL. You'll be best off by trying to establish a regular stop and building a relationship with the SO guy. Not going to help you with this issue, but it might help you in the future. I vote cut your losses and buy a new one.

This


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[CRXPilot]

And now I know. Thank you all!

And...didn't spend too much. Got this impact, the drill, two batts, a charger, and a Mac roll cart for $70. I got my money's worth.

 

[Black_Tide_0341]

All that of $70? Sounds like you got hooked up

 

[Greg85mcss]

If you really liked it I've seen them on ebay around $50 but you got a good enough deal to write it off.


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[JAKE-THE-TOOL-MAN]

You can have it rebuilt at the flat rate cost, I have had a few air tools rebuilt that I wasn't the original purchaser of without any trouble. Probably around $100

 

[ngk22r]

If your looking to get a new cordless impact check out Milwaukee. I was using the Snap-on counter parts for years and would get 2 years out of them before the units themselves would just **** out. By that time out of warranty and then Snap-on would have something better out so it would get traded in anyway.

Milwaukee has the nice 5 year warranty on the tools so if you are looking to get the best bang for your buck that is an avenue to look at.

 

[bry@n]

Like the poster above, I think the Milwaukee is great. It's hard to beat. I actually prefer the trigger on the Milwaukee anyway.

 

[3 Gun Shooter]

If your looking to get a new cordless impact check out Milwaukee. I was using the Snap-on counter parts for years and would get 2 years out of them before the units themselves would just **** out. By that time out of warranty and then Snap-on would have something better out so it would get traded in anyway.

Milwaukee has the nice 5 year warranty on the tools so if you are looking to get the best bang for your buck that is an avenue to look at.

You said same thing I would say. I've gone to all Milwaukee cordless tools. Snap On comes no where near as close for cordless or air tools (my air tools are I/R)