So i did take this up with head office. A guy named Kevin who is a manager was a very helpful man. For some reason, every time this metal punch comes up for sale, all of BC gets the shaft. Even tho they had stock in a warehouse and my store tried to order it, the store got the shaft again.
I took it up with Kevin and he said there is something very wrong going on for many other stores to have double digit stock, and BC gets none. He said he would get to the bottom of it and if i have problems with an item like this again, to call him and he will take care of it.
He sent me the metal punch and waved shipping. Very nice man and it was nice of him to step up like that.
He also told me, if a store doesn't have stock on a item, but said item is available for purchase online, that the team leader of the store has to call head office and that item will be mailed to your store with your name on it. He said not many people know that they have to do this for the customer.
Don't tell anyone, GJ