Over the last few years we've had a few leaks from our roof. One was bad enough that it shorted out the blower to our furnace. Our tract home was built in '89 and and in the last year or two noticed numerous homes having their roofs redone. It's mainly pulling up the tiles, inspecting/replacing bad wood through new paper and putting the tiles back. I even had him add roof vents to my garage/shop to alleviate the summer's intense heat. So far the contractor's done a descent job, but we don't know roofs and why we obviously hired someone, pulled a permit and have done everything right. Just as a note: they'll be finishing up in the the next day or so.
We are concerned with the aesthetics, especially that seen from the street. There is a spot where the tiles zig-zag with a large gap between the tiles and side of the house. They're not in a straight line and tight up against the house like they should be. A couple houses with next to mine were redone as well in the past couple years by different contractors. The spot we're concerned about which is a similar spot on those homes are neat and tight.
At first I asked the worker about it and although his English isn't very good he said he could cut the tiles to make a straight line. I told him I'd talk to his boss first. I messaged him and he said the gap is normal, but they will be neatening it up. He added there is a "tile-pan" so there won't be any leaks or need to be concerned.
Is cutting the tiles to get a straight line normal if it's going to leave a wide gap? Are we being unreasonable with the looks, especially seeing other homes that don't look like this?
The first pic below is ours, the second and third are neighbors. I know the angle is slightly different, but without bothering the neighbors, it's about the best I can do.



We are concerned with the aesthetics, especially that seen from the street. There is a spot where the tiles zig-zag with a large gap between the tiles and side of the house. They're not in a straight line and tight up against the house like they should be. A couple houses with next to mine were redone as well in the past couple years by different contractors. The spot we're concerned about which is a similar spot on those homes are neat and tight.
At first I asked the worker about it and although his English isn't very good he said he could cut the tiles to make a straight line. I told him I'd talk to his boss first. I messaged him and he said the gap is normal, but they will be neatening it up. He added there is a "tile-pan" so there won't be any leaks or need to be concerned.
Is cutting the tiles to get a straight line normal if it's going to leave a wide gap? Are we being unreasonable with the looks, especially seeing other homes that don't look like this?
The first pic below is ours, the second and third are neighbors. I know the angle is slightly different, but without bothering the neighbors, it's about the best I can do.



