Wed I ordered an in stock 4.8v impact screwdriver online with local pickup and showing in stock. I didn't have a confirmation by noon on Thursday, so I printed my order page and stopped by the Sears later in the afternoon to buy the 145 pc mechanics set, and computer showed both in stock, with no actual anybody could find. I eventually found one impact screwdriver in a pile on the counter, but it was tagged for somebody else to pickup.
I drive home and waiting for me is an email pickup notification on the impact driver. Sears was on the way during a later errand, so I stopped back in and scanned my email at the pickup kiosk. 5 min later the kid comes up from the basement with a flex socket that was missing from a 9/15 order I made, but no impact screwdriver. Swiping my credit card triggered the socket from the old order, but since I only had a pickup notice for the impact I couldn't have the socket I paid for on 9/15.
Kid goes looking for the manager of tools and I tag along behind. Manager looks over my paperwork, which is for the impact, and says whats this got to do with the socket? I recite the history for him, and he picks up the impact on the counter and scans the pickup ticket taped to it, which shows its already picked up. Two must have been pulled and other person took the one tagged to me for some reason, so I get the one tagged to him, but what about the socket. Manager has disappeared by now, but the kid shows back up after finding him and gives me my socket, and I am out the door with socket and impact screwdriver.
I didn't have the heart to tell them the socket was the wrong size, due to a swap made six weeks ago in trying to sort out the 9/15 order, but hopefully I can get the right size when I pick up the 145 pc set I have a rain check for.