Snap-on CT8850 Pff junk!!

[Nanashi]

My CT8850 (the cordless lithium 1/2 impact) The batteries are freaking shot. Iv owned this gun for just a little over a year. I recently had it in for warrenty they replaced the trigger and the motor. Now the batteries no longer hold a charger for more than one tire rotation on a small car. I took the best possible care of the batteries. They where always at room temp they where never left on the charger. Really the only thing I can say is that I did use this gun hard for state inspections for the year that Iv owned it. But gees man the gun retails for $700 (I paid $550 what a deal.. not) and after a year I need to put around $350 back into the dang thing to get two new batteries. No thanks my MG725 is still kicking *** after two years. The MG725 always did the hard work the CT8850 couldnt do.

Flame on or whatever I am just frusturated in how much I paid for something that didnt last much more than a year. Nothing on the gun lasted much more than a year just to be clear. Again the motor was warrentied once and the batteries are now shot. Thank god I traded in the 3/8" lithium version when I realized it just couldnt do what my MG325 was doing. My problem with the 3/8" lithium was this, everytime I got it out I needed to also get out the air gun as well so thus it was creating to much clutter.

Whatever Snap on can eat it on this one, or actually ill be eating it to try and get back some of my money.

 

[woody 73]

You ever heard the expression "**** happens"... Can you make some kind of deal with the truck guy when you see him on his next visit?

 

[BajaBound]

I don't see the value of snap on power tools when IR and Milwaukee are available. I think they need to stick to making high quality hand tools.

 

[shockwave]

How have you had the 8850 that long I thought it just came out in August this sounds like an older7850

 

[XxToolAholicxX]

Chinese tool with Snap-On name on it. Also called Rebaged **** that Snap-On sells.
---------------------------------------------------------------------------------------------------
I am a Toolaholic,Sometimes I regret it,Especially when the Toolman wont give me no credit

 

[Adam.C]

I don't see the value of snap on power tools when IR and Milwaukee are available. I think they need to stick to making high quality hand tools.

Oh please. Read more carefully. The difference isn't the gun, its the user. The shade tree guys like me buy guns and rave about them. I have a Bosch and don't see why everybody doesn't love it. I use it once a month.

The pros use these guns constantly. The batteries are only good for so many cycles. ALL batteries are only good for so many cycles.

The only reasonable gripes here are:
1) My Snap On rep didn't inform me about the reasonable life span of the product
2) My Snap On rep didn't replace the worn components in a reasonable amount of time.

Shame on the OP for listening to us shade tree guys rave about tools without any qualifying statements.

Worn out triggers and worn out batteries are to be expected. One year of constant hard use is probably a reasonable life span.

PS guys who are using these guns continually, in a defined space, probably would be better served by air. I think the cordless guns are more for occasional users, and offsite work.

 

[BajaBound]

I still don't see the value in the initial price tag. I have used various snap on power tools and I have not been super impressed but there is something to be said for it having snap on down the side of the tool and its availability in cool colors. As a milwaukee tool owner and as someone who has invested in the tool and battery line I would expect the same level of performance whether or not I am a shade tree, a pro or a tweaker who likes to run the tool over and over again til the battery dies.

Who knows what really made the tool die was it operator failure? Was it tool failure? Who knows but I stand by my feelings of Snap On cordless power tools.

 

[wild cowboy]

It's pretty silly to buy relabeled and massively marked up tools in the first place - Snap-On is not a power tool company, they are a hand tool company, who also make some pretty good diagnostic scanners.

Stick with IR & Milwaukee for cordless tools and IR for air tools.

 

[MattPersman]

Really an 8850? As stated I don't think it has been out for that long, it's possible if you got a real early one?

That ***** I had LED problem with my 7850 really shortly after buying it. I had been waiting for it but kept getting told the part was on back order or something so I said I just need a new one then obviously so he ordered me a green one and we waited and waited he ordered it again waited and waited and never came he called and they told him it wasn't available as a bare tool, umm ok, so we had to get a red one. This one has been fine but I don't use it around the clock anymore. When I got my IR I was using that around the clock and the first one made it maybe 6 months, 2nd one maybe 4 months. So yeah I get it dude. Lol

I want the fuel but don't feel like spending another 400 bucks on a cordless gun right now.

 

[Tronyadorable]

I don't see the value of snap on power tools when IR and Milwaukee are available. I think they need to stick to making high quality hand tools.

Or heated hoodies and radios.

 

[bobcatdan]

Granded, all my cordless is last the ni cads, but those were all made in the USA by SO owned Soiux tools.

 

[toolslut6.0]

I had the ni cad 1/2 snap on and it was a pooch compared to the ir lithium. I never hardly used the Snap on because air was just as easy to use because you never know if the snappy will bust the stuff loose. I just bought Milwaukee to replace the snappy and I've only used 1 charge on one of the batteries so far and I used it for 2 days. Not constant use but a pretty good amount of use. Milwaukee is pretty much king ****.

 

[tank4114]

I owned one for a few weeks. It's the only tool i regret buying in the last two years. I own a mg325 as well though. I just didn't think it was that strong.

that was posted on 07/30/2014 so tell us how you have had it for over a year?

 

[lakebrooks10]

We have 4 batteries for our 1/2 inch impact and it's been used just about everyday since 2008. All but one of the batteries is from the initial purchase. No issues and strong as ever.

 

[warmpancakes]

If you have owned the gun just over a year get the batteries fixed under warranty, Ive had stuff fixed a few months out of warranty, snap on understands customer service, have your driver call the district manager

 

[Tronyadorable]

Granded, all my cordless is last the ni cads, but those were all made in the USA by SO owned Soiux tools.

Good info.
Here's some new stuff.

http://www.siouxtools.com/kSuite/cm...Lit/Assembly/IW-ID375_Impact_Wrench_Broch.pdf

 

[blown94conv]

The lithium batteries have a 2 year warranty on them. Talk to your rep. I had a 14.4 battery go bad and he took care of it for me.

And the battery tools are made in Murphy, North Carolina in a Snap On owned factory. They are not rebadged. The batteries are overseas.

 

[warmpancakes]

The lithium batteries have a 2 year warranty on them. Talk to your rep. I had a 14.4 battery go bad and he took care of it for me.

And the battery tools are made in Murphy, North Carolina in a Snap On owned factory. They are not rebadged. The batteries are overseas.

one year on battery,charger and tool, unless they changed it for the newest models

 

[blown94conv]

I was told one year for Nicad batteries, 2 for lithium. I just checked the new addendum catalog, and it says 1 year for CT8815a. Maybe it was for the older style batteries? I had the ones that went onto the CT7850, with the push clips on the side of the battery, not the top center.

 

[rancherbill]

I'm just throwing this out.

Did you ever run it until it stalled? I have Makita stuff and the new tools and batteries have a protection circuit. A stall damages the battery and significantly reduces it's life

 

[ihateminimumwage]

...Whatever Snap on can eat it on this one, or actually ill be eating it to try and get back some of my money.

As others have said, see if there is anything your driver can do as far as warranty. Worst case, see about a trade in for credit or sell it on eBay. Always ***** when something kicks the bucket right after that year warranty.

Give an IR or Milwaukee a shot if you decide to try a different platform. The price is right (especially versus off of the truck), and with the Milwaukee gun having a 5 year warranty and batteries having a 2̶ ̶y̶e̶a̶r̶ 3 year warranty, it'll be going strong for a long time (with money left over for other tools or spare batteries).

 

[Nanashi]

Sorry I was talking about the CT7850 not the the 8850.

Anyway I was just ranting because the price wasnt justified by its life span. I might have gotten the gun hot and stalled it once but after that I made sure the MG725 did the heavy lifting because I wanted the gun to last. Also I always ran the batteries to 15-25% then charged them. Once fully charged they where removed from the charger. I used this gun daily but I never over worked it (maybe once when it stalled) because I wanted it to last. Also for those of you claiming cordless isnt for pros or whatever your trying to say. Snap on is a pro tool and thus should hold the heck up. I like coredless tools because I dont have to worry about dragging the air hose around the lift or unplugging something to plug something else in. The cordless air gun was faster because of the lack of hose.

Anyway I own a lot of snap on and like snap on but that gun isnt worth the cost. I dont care I didnt get two lemon batteries I got two good batteries and thats how long you can expect them to last under heavy use. I use to get a day or more out of them new. This **** with the batteries now actually progressed rather quickly over the span of 2-4 weeks they went from good to bad. Although really for the last 2 months I have been thinking one of my batteries didnt seem to be holding a charge as well and I was trying to figure out which one it was. I dont recall how long I had this gun but I am pretty sure I am over the year mark now. If some how its still under warranty ill get it handled if not I am not buying a new set of batteries ill just wait and trade it in on an new 1/2" and try to get a really good trade offer. My rep is pretty good to me but then again I dont hassle him for every little thing.

 

[e30bradley]

I like air impacts.. And thats what I will stick with.

 

[woodstockva]

Give an IR or Milwaukee a shot if you decide to try a different platform. The price is right (especially versus off of the truck), and with the Milwaukee gun having a 5 year warranty and batteries having a 2 year warranty, it'll be going strong for a long time (with money left over for other tools or spare batteries).

Milwaukee has a 5yr warranty on the 2763 & also a 5yr warranty on the charger. The battery (4.0XC) has a 3 year warranty.

 

[RV77]

I don't see the value of snap on power tools when IR and Milwaukee are available. I think they need to stick to making high quality hand tools.

Exactly...about time someone said it !!

 

[hoston23]

I have both the newer snap on 3/8 and 1/2 inch impacts with the lithium ion batteries. and I also have both the 3/8 and 1/2 inch air impacts. I only use the battery ones when it is just too much trouble to drag out a portable air compressor and hose. like to change a tire or to tighten up something. I am kind of a shade tree mechanic also but I like using both equally to help extend the longevity of the tools. I like the snap on better of the others because I can always send them off for rebuilding. the initial cost may be extreme but they are built strong. and who really gives a flying F where the tool is made. just because it comes from the USA or China doesn't mean it isn't a bad tool. I have lots of Grey Pneumatic sockets and all of them are made in Taiwan and they are badass compared to some of the USA stuff. but remember TO EACH HIS OWN

 

[jrobb316]

My dealer said that snapon still hasn't lived down the extremely crappy air impacts they made in the early/mid 2000s. As a former owner of one of those POS I will not buy snap on power tools, except their 3/8 air ratchet and if I was in the market their air saw (because it will take reciprocating blades). I had a 12v nicad cordless 3/8 that was die hard but eventually the batteries went and the new, smaller items on the market caught my eye. Most guys use milwaukee, I got the makita set up. None of us could justify snap on prices, but you paid a premium price for a premium product. I have no doubt a call to snap on if your dealer won't handle you will resolve your issue. I would be lost without a cordless impact to use everyday.

 

[wild cowboy]

If you want to buy Bosch power tools, that's fine, but don't buy them for twice the price just to have the Snap-On logo written on them, that is just the kool-aid silliness!

 

[blown94conv]

Wild cowboy, can you prove they are made by Bosch please?

 

[Ign]

Speaking just from a "logic" standpoint I don't understand Snappy cordless tools because of price of parts and availability after the sale. In the 1st post the OP stated 2 new batteries would run him $350; I don't know if this is true but sounds plausible for Snap-On. And you can only get them from Snap-On. If the OP had Milwaukee he could have had 2 XC batteries over Black Friday for $99, or $129 now (yes these are "just" 3ah but what are his Snappy batteries now?) and he could source batteries from Home Depot, Ace, CPO, Toolbarn, Toolup, Tyler Tool, AceTool, the list goes on.....

Furthermore if the Snap-On batteries truly have a 1 or 2 year warranty that ***** compared to Milwaukee's 3 year. I guess the only advantage is that the driver will swap batteries on the spot? while with Milwaukee you'd have to send them off (quick turnaround BTW) or go to a service center. And the driver will finance and then take a pint of blood weekly??

FWIW the OP also speaks of " caring" for his batteries with practices I agree are generally considered "best practice:" avoiding full discharge and extreme temps, and not leaving on the charger. I've never done any of this with my Milwaukee batteries and never a problem, but I'm not putting them thru the charge/discharge cycles a tech would, so maybe my experiences are invalid here.

And as others have pointed out - in what was I believe an attempt to take a jab at Milwaukee but to me only points out a benefit - if you should want a heated hoodie or shop radio that runs on the same battery you can get one. I don't see this as a bad thing, and if you don't want it you're in luck: there's no law that says you have to buy it. Just because Ford makes the Focus doesn't mean their F350 isn't a solid truck.

Again, I'm not arguing the quality of Snap-On here - it's probably great, I wouldn't know. But there are too many other factors that push me toward brands which are more readily available at lower cost with better warranties.

 

[angrystroker]

ALL batteries are only good for so many cycles.

PS guys who are using these guns continually, in a defined space, probably would be better served by air. I think the cordless guns are more for occasional users, and offsite work.

Hit the nail on the head there, a big reason I have two recharge tools, one a light the other a drill, not a wrench for a living.

Learned early about that big secret down fall of the cordless products. How about the wast of space for power strips and the chargers, battery packs and the tangled mess of power cords that goes along with that.

Yup do not mind a cord or air line going back from the tool to a port that has plenty of power for as long as I need it.

 

[schmelpboy]

Wild cowboy, can you prove they are made by Bosch please?

He can't because it isn't true. The impacts are made in the USA in NC, the batteries are made overseas.

Also, to further destroy his argument, BOSCH is currently suing Snap-On over some diagnostic scanner something or other. The two companies would have zero ties at this point.

 

[truckdriver]

He can't because it isn't true. The impacts are made in the USA in NC, the batteries are made overseas.

Also, to further destroy his argument, BOSCH is currently suing Snap-On over some diagnostic scanner something or other. The two companies would have zero ties at this point.

He only said Bosch today because WoodstockVA said Bosch this morning. He's parroting.

 

[GSteg]

At one point some of the Snap On tools were from Bosch, but it may not hold true for the current generation.

 

[ihateminimumwage]

The battery (4.0XC) has a 3 year warranty.

Sorry, 2 year was a typo.

 

[stock z/28]

Hi Guys,
I had my Snap On batteries rebuilt locally (18 volt) for about $60. Maybe an option?

 

[woodstockva]

He can't because it isn't true. The impacts are made in the USA in NC, the batteries are made overseas.

Also, to further destroy his argument, BOSCH is currently suing Snap-On over some diagnostic scanner something or other. The two companies would have zero ties at this point.

He only said Bosch today because WoodstockVA said Bosch this morning. He's parroting.

At one point some of the Snap On tools were from Bosch, but it may not hold true for the current generation.

I am waiting to hear back from Snap-on about the COO for the CT8850. I called their customer service number, but it is NOT listed in their online manual for the impact, and once I get confirmation from Snap-on Corporate I will let you all know.

Sorry, 2 year was a typo.

No problem! haha

 

[geojag]

Batteries are the biggest weakness of any power tool. Frustrating especially when they cost as much as the snapon tools.
I see snapon cordless at pawnshops all the time for near new price, and almost without exception the batteries are shot. Of course the ever so knowledgable pawnbroker will assure you that snapon will replace the batteries for free.......

 

[wild cowboy]

Wild cowboy, can you prove they are made by Bosch please?

He can't because it isn't true. The impacts are made in the USA in NC, the batteries are made overseas.

Also, to further destroy his argument, BOSCH is currently suing Snap-On over some diagnostic scanner something or other. The two companies would have zero ties at this point.

He only said Bosch today because WoodstockVA said Bosch this morning. He's parroting.

Excuse me? - I have never parroted anything in my 800+ posts here on GJ, go and look for yourself.

I repair power tools as a sideline, and many of the Snap-On power tools I have disassembled are full of parts that I recognize from working on Bosch power tools. I even see the unique circular Bosch logo on the internal parts from time to time.

If woodstockva says the same thing, it's because he is correct.

 

[pi_guy]

I just spoke to my SO dealer, who has been doing this for 30 plus years. He does not know of any instance where Bosch had produced tools for Snap -on.

But of course Wild cowbull is the expert in everything, so the rest of the world must be wrong.