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Snap-On Cynergy Ratchet Update

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2ndGearRubber

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FWIW some of the longer dual 80s also have a snap ring around the main gear. I know my 3/8 tech angle does, and I think both the 18" 3/8 ratchets do.

Hopefully the plate and ring correct the inherent issue of the f100 mechanism. It's very rare I encounter the free spinning, especially since mine is a standard length flex head. But I think the base mechanism is inherently inferior to the dual 80.
 

2ndGearRubber

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What is Snap On doing to accommodate the early adopters who have the freewheeling issue?


Looking at the OP video, the plate may interchange, the snap-ring groove would need to be cut into the ratchet. So unless snap-on cut all the heads with the groove, some ratchets may need replaced if this is the "fix".

I do not believe the snap-ring is the fix, it is to prevent loading/twisting force on the gear when used on longer handles, just like my dual 80s have. My dealer mentioned the snap ring prevents FOD, as loading the gears can cause excess pressure against the face plate eventually causing screw failure. Imagine putting a ratchet on a bolt, then lifting up on the handle. That force is trying to tilt the gear inside the ratchet and is loading the face plate. The lower plate however may interchange, or may interchange with new pawls/selector installed. We also don't know if these are actually to fix the inherent issue with the F100 mechanism, or if it's a running change for another issue or to head off something else.


At the end of the day the Franchisee who sold the ratchet is really the person in charge of the issue. I don't see F100 ratchets flying off the shelf's, in fact some were discounted at one point. This was far enough after the initial release I was inclined to believe it was to help move the inventory. A dealer could rebuild/swap the ratchet, credit/refund the buyer, swap to a dual 80, etc.
 

Wamsutta

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Looking at the OP video, the plate may interchange, the snap-ring groove would need to be cut into the ratchet. So unless snap-on cut all the heads with the groove, some ratchets may need replaced if this is the "fix".

I do not believe the snap-ring is the fix, it is to prevent loading/twisting force on the gear when used on longer handles, just like my dual 80s have. My dealer mentioned the snap ring prevents FOD, as loading the gears can cause excess pressure against the face plate eventually causing screw failure. Imagine putting a ratchet on a bolt, then lifting up on the handle. That force is trying to tilt the gear inside the ratchet and is loading the face plate. The lower plate however may interchange, or may interchange with new pawls/selector installed. We also don't know if these are actually to fix the inherent issue with the F100 mechanism, or if it's a running change for another issue or to head off something else.


At the end of the day the Franchisee who sold the ratchet is really the person in charge of the issue. I don't see F100 ratchets flying off the shelf's, in fact some were discounted at one point. This was far enough after the initial release I was inclined to believe it was to help move the inventory. A dealer could rebuild/swap the ratchet, credit/refund the buyer, swap to a dual 80, etc.
I see where the snap-ring goes, but where does the plate go?
 

TheToolEnthusiast

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If the freewheeling is in fact a feature then Snap On marketing should come out with a statement. Given the amount of hate these received early on and the video in post 1 I tend to lean more towards it’s a defect they are now resolving. If that is the case they should recall the early releases purchased between certain dates and allow for those who wish to replace them the option.
 

CHI_Tool&Die

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Anyone get one of these ratchets w/o the freewheeling issue? No one I know around here has one.
I’ll check mine. I have a healthy mix of first production runs and later made ones. I do know that I have had one issue with my long 100 tooth fixed handle. The anvil is super loose and it’s getting more sloppy as I use it. It’s also the only ratchet that hasn’t smoothed out over time. Going to see the Snappy man next week to see if he can rebuild it. Other than that, they have been solid performers.
 

demarpaint

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I’ll check mine. I have a healthy mix of first production runs and later made ones. I do know that I have had one issue with my long 100 tooth fixed handle. The anvil is super loose and it’s getting more sloppy as I use it. It’s also the only ratchet that hasn’t smoothed out over time. Going to see the Snappy man next week to see if he can rebuild it. Other than that, they have been solid performers.
Thanks. From what I heard they're revising the rebuilt kit, but it is not out yet.
 
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mreisner

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Thanks. From what I heard they're revising the rebuilt kit, but it is not out yet.
I got a rebuild kit for my early cynergy and it had a revised spring in it. This was a month ago. It cut backdrag a lot. I trimmed the spring a bit then in my later one and backdrag now is very close to a dual 80.
 

CHI_Tool&Die

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I got a rebuild kit for my early cynergy and it had a revised spring in it. This was a month ago. It cut backdrag a lot. I trimmed the spring a bit then in my later one and backdrag now is very close to a dual 80.
Good to know. So far all my Cynergy ratchets have broken in smoothly. Not as nice as my Matco Eighty8s, but still very smooth.

I checked all my Cynergy ratchets at work and none free spin when applying pressure on the directional switch. And I have some older ones with the retro logo and newer ones with the contemporary logo. I’ll check the house ones once I’m home.
 

demarpaint

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I got a rebuild kit for my early cynergy and it had a revised spring in it. This was a month ago. It cut backdrag a lot. I trimmed the spring a bit then in my later one and backdrag now is very close to a dual 80.
My guy told me the issue is not only the back-drag, there are also numerous complaints about the freewheeling. That is supposed to be addressed with the next repair kit/revision of the tool. They are no longer showing the part # for the repair kit, which typically means a revision is in the works. My gut tells me they'll get it sorted out.
 

mreisner

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I never noticed the freewheeling while using it if I forcibly try to do it I can make it do it there I believe is a slight revision on the pawls also.
 
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demarpaint

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Just took a look at the repair kits are on snap on website
I see that, it's possible they haven't updated the site. My guy told me they have it in the system the dealers use as * which means they are coming out with a new replacement part.
 

demarpaint

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Just took a look at the repair kits are on snap on website
As it turns out they do list the repair kit "RKRF100" on the site. I used that part for two of my 100 tooth ratchets and it didn't work in either one of them. That is probably being revised and why the * shows [discontinued] when the franchise owners look it up.
 

Dakotadadv8

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I have the long flex Cynergy in May 2024 no issues. It is my go to unless I need to go 1/2 drive/air impact. May add FHLLF100 and FKF100.
 

mreisner

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I have the new hard plastic handle Flex head Cynergy and after a bit of use I had a problem with it skipping. I took it apart and found it was extremely over greased in the pawl area. After I eliminated the over greasing it has been working terrifically.
 

Steve_P

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20 extra teeth to "keep up with the Joneses"

In reality, there's diminishing returns with anything more than 72-80ish teeth but marketing is a powerful thing.

Well, the new 100T ratchets also have a thinner head that essentially matches the Matco 88 and GW 90T head thickness for the same drive size. To me this is a bigger deal than the extra 20 teeth, but YMMV. When you include the direction selector, as you should, the 3/8 Matco 88 and GW 90T are only ~.01" thicker than the 1/4 drive Dual 80 (72T). So, SO obviously didn't need as much gear height and head thickness as they have with the 80T designs since they fail at the anvil and not the gear, same as the GW and Matco.
 

CHI_Tool&Die

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Anyone on GJ who has purchased FHLLF100 and FKF100 I welcome feedback.
I have one of the stubby flex heads on order from my driver. I already have the fixed head stubby. The backdrag is a bit heavy so I think it kinda defeats the purpose of a small palm ratchet. All of the FKF100 ratchets that were on the truck had incredibly floppy heads. I’m hoping mine isn’t as bad.
 

Rilakkuma

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I got my F100 in. It's perfectly fine to use but still has the free wheel effect. The clicks are very crisp. My RAF80A low profile ratchet feels smoother.
 

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mreisner

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I have one of the stubby flex heads on order from my driver. I already have the fixed head stubby. The backdrag is a bit heavy so I think it kinda defeats the purpose of a small palm ratchet. All of the FKF100 ratchets that were on the truck had incredibly floppy heads. I’m hoping mine isn’t as bad.
They have an updated washer that fixes that problem. Had to install it in mine and it made it nice again.
 

CHI_Tool&Die

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They have an updated washer that fixes that problem. Had to install it in mine and it made it nice again.
Is there a part number for the washer? My driver is a cool dude but the one thing he doesn’t seem to like doing is fixing floppy heads. He thinks floppy is acceptable and won’t fix it until the head cannot stay up.
 

Hakeem

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Is there a part number for the washer? My driver is a cool dude but the one thing he doesn’t seem to like doing is fixing floppy heads. He thinks floppy is acceptable and won’t fix it until the head cannot stay up.
Stuff like this is so off-putting. Lifetime warranty — IF your driver feels like it.

Anyways, Ive had good luck with shim washers in the past.
 

mreisner

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Stuff like this is so off-putting. Lifetime warranty — IF your driver feels like it.

Anyways, Ive had good luck with shim washers in the past.
I agree the driver should be all over it, mine is top notch and took care of it. This is a little different, shimwasher probably won't work as it's actually like a lock washer but from a hard round wire. I believe it fits into a recessed groove a bit. I know the new one made my ratchet about perfect.
 
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