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Snap-On Surprise

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RatchetMan

Well-known member
Joined
Sep 23, 2011
Messages
199
OP, you have heard it already but you did the right thing and I am proud to know that there are honest people out there. Your integrity is worth way more than the MSRP of the item you received. Have a merry Christmas..... Jesus is smiling at you right now.
 

Skin

Well-known member
Joined
Feb 24, 2010
Messages
11,713
Location
Boston
By the way, if someone mistakenly drops a valuable object on your doorstep and you keep it, it's known as unjust enrichment. The true owner or vendor could bring a lawsuit against you for keeping it.

So, I wouldn't say it's "legal." There could be a civil claim involved, at least.

A simple mistake of fact (like wrong address) can support a claim of unjust enrichment.

https://en.wikipedia.org/wiki/Unjust_enrichment

Sorry but you're misinformed. Unjust enrichment isn't for mail parcels, its for contractual obligations and agreements. Simply put a parcel arrives on your door addressed to you, its yours. Parcel arrives on your door addressed to someone else-then theres legal ramifications.
 

Oldgloryfirearms

Well-known member
Joined
Apr 5, 2015
Messages
298
Location
Southern Maryland
Upper Calvert county. Used to work in lusby Mike took over Jeffs route after a few years.

I use Wayne

I used John who worked for Jeff and now John runs jeffs route while Mike runs johns old route at least thats how i understand it now. No i have no one cause iam not a huge fan of Mike. i am in Leonardtown by the way.
 

VictorBravo

Well-known member
Joined
Jul 13, 2014
Messages
321
Location
Asotin County, Washington
Sorry but you're misinformed. Unjust enrichment isn't for mail parcels, its for contractual obligations and agreements. Simply put a parcel arrives on your door addressed to you, its yours. Parcel arrives on your door addressed to someone else-then theres legal ramifications.

Actually, no. Unjust enrichment is called a "quasi contract" remedy, meaning there is no actual contract to rely upon.

I know there is an FTC reg that applies to normal consumers, but these are commercial accounts.

And at least one state's consumer protection office disagrees with you:

http://consumer.georgia.gov/consumer-topics/unordered-merchandise

It is a different matter if the mailing you received was due to a mistake by the company. In these circumstances, Georgia law regarding “unjust enrichment” obligates you to return the item paid for by another customer. The company, however, will have to pay postage and handling or make arrangements to pick it up.
 

Jarhead0408

Well-known member
Joined
Apr 1, 2012
Messages
5,733
Location
Who knows?
I would of had that listed on eBay,sold and shipped already.

You've got to be kidding. If not, :dunno:. I don't have many words for you.

I'll leave an honest legacy for my kids to emulate.




This situation is almost a counter action to what happened to softtailgarage. One dishonest tech ruined him. In this case, it's almost as if one honest individual saved this new dealer. Good on him.
 

WhiffySpark

Well-known member
Joined
Oct 22, 2009
Messages
6,252
I used John who worked for Jeff and now John runs jeffs route while Mike runs johns old route at least thats how i understand it now. No i have no one cause iam not a huge fan of Mike. i am in Leonardtown by the way.

I spent most of my career north of huntingtown so I always used Wayne. Even when I was in pf I had my account with Wayne, wasn't a fan of Jeff.

Now, Wayne backs his Pete in my driveway. :lol: or i go by his house. Looking for a new job but slim pickings now
 
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bobbycos

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Joined
Jun 10, 2014
Messages
1,342
Location
bronx,new york
You've got to be kidding. If not, :dunno:. I don't have many words for you.

I'll leave an honest legacy for my kids to emulate.




This situation is almost a counter action to what happened to softtailgarage. One dishonest tech ruined him. In this case, it's almost as if one honest individual saved this new dealer. Good on him.

so that is what happened to Jeff
those dishonest techs wind up paying in other ways that can be 1000 times worse
 

dmw16

Well-known member
Joined
Nov 29, 2011
Messages
291
I would of had that listed on eBay,sold and shipped already.

Shame on you. Personally I'd love to see the mods ban you for making a comment like this, but that's just me.

Good on the OP. Generally this country (and the world) are filled with honest, hard-working people who want to do the right thing. Sadly there are some bad apples, but I'm glad we don't let it ruin the bunch.
 

jpinca

Well-known member
Joined
Sep 23, 2011
Messages
225
Location
NorCal
Lighten up Francis, i took it as a joke (hope it was).

Doing the right thing is its own reward. Given this was a commercial transaction that you didn't agree to be party to, i think snap-on owes you something for your time and effort. They are a for profit business and your not a charity. Besides it would build goodwill.

Whether they take care of you is on them though. It doesn't have to impact your actions.
 
OP
O

onarant

Well-known member
Joined
Jun 19, 2014
Messages
105
Location
Mississippi
Thank you all for the kind words. It was never a question of should my step-son keep it or not, it was all about who does this belong to?
After talking to the gentleman and realizing that he was young and trying to get his business started, knowing that we were helping a bad situation and not making it worse, that was the reward.
 

Lookin4'67Galaxieconv

Well-known member
Joined
Jul 2, 2008
Messages
16,578
Location
Atlanta, GA
Major Flub? The order had a mistake by 1 digit, according to OP. And I guess in your eyes that a big, nameless faceless corporation deserves to be ripped off. I suppose if it was you, who sent something and it got delievered to someone else as a mistake, you'd be OK with them keeping it. I fail to see any logic in your post.

As far as people getting into major debt, those are people of legal age making purchases. If they go over their head, thats on them. People all day long buy cars they can't afford, houses they can't afford, rack up credit cards paying for steak dinners, and thousands of other ways. I don't cry for them either. Just like no one cried for me when I was young and stupid and spent $20,000 on credit cards that took me 4 years to pay off before I learned better.

This went very off topic, but again, doing the right thing, when someone makes a mistake is what is right. Trying to keep something, that isn't yours is theft inspite of how you got it.

Well said. :)


And nowhere did I say they deserved to be ripped off, I merely stated that I hope the OP or his son are rewarded for their honesty because, once again, by law they can keep everything they're sent by mistake.

Your implication was Snap On f/ed up so they deserve a monetary loss, either in the shipped merchandise, or paying out a reward in merchandise. Why should doing what's right result in a reward? The whole point of doing what's right is that you're NOT trying to profit off of someone else's mistake.

There's an old saying that ethics are doing what's right when no one else is looking.


Thank you all for the kind words. It was never a question of should my step-son keep it or not, it was all about who does this belong to?
After talking to the gentleman and realizing that he was young and trying to get his business started, knowing that we were helping a bad situation and not making it worse, that was the reward.

Good to know there's people like you out there! :thumbup:
 
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Skin

Well-known member
Joined
Feb 24, 2010
Messages
11,713
Location
Boston
Your implication was Snap On f/ed up so they deserve a monetary loss, either in the shipped merchandise, or paying out a reward in merchandise. Why should doing what's right result in a reward? The whole point of doing what's right is that you're NOT trying to profit off of someone else's mistake.

There's an old saying that ethics are doing what's right when no one else is looking.

Nope i never said a monetary reward was necessary, although I don't think it would be out of line given the scope of the screw up and the headache the OP saved Snap-On corporate (dealer wouldn't of been out anything but time). I think showing appreciation for honesty and a willingness to help is just as important as the initial good deed. Shooting them out something as miniscule as a few hats and shirts would be a nice response from an otherwise faceless company. But thats just me.
 

BFBOB

Well-known member
Joined
Sep 20, 2011
Messages
5,073
Doing the right thing has its own reward. People shouldn't do what's proper and expect a gift in return.

50 years ago that wouldn't have even been said. It's sad what people have turned into. Greedy, all about me, whats in it for me, me, me, me. Look at me.

Dishonesty is nothing new. If I remember correctly, the very first fruit basket gift was stolen.:lol_hitti
 

fatfillup

Well-known member
Joined
Jan 17, 2009
Messages
10,267
Location
Finksburg, Md
It has been my experience that you cannot lie, cheat or steal your way to prosperity unless you are a politician or lawyer. My apologies to the ethical politicians and lawyers out there.

And if you do cheat your way there, it likely won't last.

I have been in business for 27 years and have learned its always in your best interest to do what is right. Yeah, it may cost you a small bit now, but long term, you will build customer loyalty that will pay off over and over again and then some. Plus it feels good to do the right thing regardless of whether you are rewarded or not.
 
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