I would skip the dealer and call snap on customer service or whatever their warranty branch is. Because they warrantied a ratchet I had from the 40s. They sent me a brand new ratchet free shipping and I didn't have to return my old one.
Thanks guys I just picked up at 1/4 snap on ratchet off ebay for $20. If they replace it I will be happy
I then took it in and she gave me $40 credit on it towards a new 72 tooth round head. $30 + the $5 in the old one, and I had a new 72 tooth 3/8" ratchet.