Some more SK drop in teasers..
- Thread starter Kamanhart
- Start date
M_George
Well-known member
The pawl's aren't both set at the same height. The lower set one doesn't engage at all
Sunset_Z28
Well-known member
kythri
Well-known member
I'm not.
The message does say it was a limited manufacturing flaw. R&D can't pre-correct an error not related to the design.
If someone accidentally tweaked a machine's setup, unfortunately, this is one of the ways an error such as this gets found.
The message does say it was a limited manufacturing flaw. R&D can't pre-correct an error not related to the design.
If someone accidentally tweaked a machine's setup, unfortunately, this is one of the ways an error such as this gets found.
M_George
Well-known member
I received the same message this morning. Looks like we are in the first production run.
Agreed. Had to have been a production glitch. No way did Ideal design it wrong and then start shipping them. It's just not that kind of company IMO.
Seems to be the 3/8 kit that's the cranky one. That's the one I was thinking about but wanted to hang back to see what others were experiencing. Glad I did, because I don't need to create yet another warranty claim for SK--let those good folks get it squared away first.
Anyone out there NOT have trouble with the 3/8?
Forddrivinman
Member
- Joined
- Aug 3, 2017
- Messages
- 16
Does anyone know if the drop in kit comes with a new "c" clip? Mine has somehow become worn creating a lot of slop in the current gear/pawl unit and would really like to just get a new one.
mikebaker1129
Well-known member
Yes they do come with a new clip.
I don't feel so stupid now. I installed a 3/8 drop in kit last week and was underwhelmed with the improvement. After reading about the pawl issues I removed and re-installed it and got it to work in one direction and not the other. It seems like a nice upgrade if they can get it to work.
onarant
Well-known member
Was just reading through this thread and seen that others are having (3/8") the same problem I am. Thought I had messed something up insatalling it and was going to order another from Epstein's. Glad I did not rush into it and read this to see what others thought about the upgrade. The 1/4" works fine. Just PMed Eric to get on the list.
Last edited:
mikebaker1129
Well-known member
PM sent!
mikebaker1129
Well-known member
Pretty much sums up my experience . Great that SK found the issue and is quick to step up and resolve it !
priceman1414
Well-known member
I also appear to be having this issue, didn't notice until reading this thread and going back to listen to the clicks in the ratchet.
Will send a PM.
Will send a PM.
Sanny81
Well-known member
From looking at my drop in, it seems the flaw is with the spring used under one of the indent balls. One has a lot less resistance compared to other side so one pawl can’t properly engage.
Hmm. I wonder if that single spring is the culprit, not able to apply enough force.
I sent a PM to SK Eric but I did not see anything in the sent items folder so I resent a PM but still nothing showing it went through. I am sure its me but any thoughts??
M_George
Well-known member
Thank you.
Hi Eric, did you get my PM? I had some error messages when sending and didn't get a response.
straightcut
Well-known member
Hi Eric,
I sent a PM, but wanted to make sure you received it.
Thanks,
Mark
I sent a PM, but wanted to make sure you received it.
Thanks,
Mark
straightcut
Well-known member
Thank you for your help with this, Eric!
HanShotFirst
Well-known member
The teeth on a ratchet are just divisions of a circle, so old, new, shouldn't matter...The issue isn't the handle, it's the mechanism. To do what they're trying to do requires manufacturing with a very high degree of precision, and if you're off by just a tiny amount, performance will suffer.
Sanny81
Well-known member
Just curious, has anyone gotten the return label to send in the defective drop in and/or received a replacement yet?
straightcut
Well-known member
I've also been curious about what the next step would be. I haven't heard anything. I was thinking perhaps the new drop-in might just arrive in the mail?
2ndGearRubber
Well-known member
I have not. I sent SKEric a private message yesterday as to the status. Hopefully I'll hear back soon.
On 11-3, a member posted an email sent by customer service stating a new mechanism would be mailed out when ready. It would be somewhere in the four to six week range. I don't plan on it arriving until after January.
https://www.garagejournal.com/forum/attachment.php?attachmentid=699698&d=1509717950
https://www.garagejournal.com/forum/attachment.php?attachmentid=699698&d=1509717950
I received my updated ratchet today, it works perfectly. I went ahead and used it to replace the water pump on my Jeep. The backdrag is slightly heavier than on all of my 45170's, but seems to be getting better with a bit of use. They also threw in one of those small convertible screwdrivers. Great job, SK! Worth the wait.
Sent from my SGP712 using Tapatalk
Sent from my SGP712 using Tapatalk
HanShotFirst
Well-known member
Received mine as well, works perfectly. Cant wait to put it to work. SK knocks the ball out of the park with their customer service.
mikebaker1129
Well-known member
I received my 2 kits today,as well as the small screwdriver, the screwdriver was a nice touch.
onarant
Well-known member
Received my replacement today. Thank you SK Eric.
