93calypsohatch
Active member
My sanding kit that amazon price matched showed up today. Guy i online chatted with gave me free 1 day shipping for my inconvenience. Just waiting for the return label for the backing pad
steal on a mini DA
- Thread starter alpaca
- Start date
Spn1025
Banned
Just wanted to point out that they are "BBB accreditation". You can post complaints there also. read some of the complaints.
http://www.bbb.org/chicago/business...ew/autoplicitycom-in-morton-grove-il-88434610
http://www.bbb.org/chicago/business...ew/autoplicitycom-in-morton-grove-il-88434610
trackwelder
Well-known member
Just read through this Wow!!!
Autoplicity another dirtbag company to avoid!!!
Autoplicity another dirtbag company to avoid!!!
kunkernator
Well-known member
I dont get it. Why do they have an A+ BBB rating if EVERY single review and complaint is negative?????
Spn1025
Banned
Because the complaints were "resolved"
kunkernator
Well-known member
But holy **** there are a ton of them. I am having a good time reading some. This company looks like they are a cluster f***.
Spn1025
Banned
So far I don't see any bad feedback left from you guys on Amazon
jlipsky14
Well-known member
After getting the same message back from autoplicity about the item not being in stock I opened up a chat with amazon. They offered to refund my money and I would just re-order the sander (but at normal price). I informed them of the price difference and they said the do not price match their sellers.
I stated I had two friends that were able to have it price matched. She spoke to her supervisor and offered to refund half the difference. I told her I would prefer to pay the price I paid the other day and was not happy about the seller lying to both myself and amazon about the item being out of stock. I sent her the link to autoplicity where it showed they have 40 in stock.
She then offered me a price match, I ordered it from amazon and she is going to credit me the difference once the sander ships out.
Should be here on Monday.
I stated I had two friends that were able to have it price matched. She spoke to her supervisor and offered to refund half the difference. I told her I would prefer to pay the price I paid the other day and was not happy about the seller lying to both myself and amazon about the item being out of stock. I sent her the link to autoplicity where it showed they have 40 in stock.
She then offered me a price match, I ordered it from amazon and she is going to credit me the difference once the sander ships out.
Should be here on Monday.
Spn1025
Banned
I'll post one on Amazon for $5. When you order it, I'll say I have 25, but it's out of stock. Kidding. Grats on the deal
Add my name to the list - the "Sander Kit" arrived today, and like everyone else its a 1 lb. box with a 3" backing pad. Got a nice email from Edward Lichstein thanking me for purchase of the sanding kit. The packing list in the box states it is a hook & loop backing pad.
Guess I will try contacting Amazon to see if they will make good on this as some others have done.
Guess I will try contacting Amazon to see if they will make good on this as some others have done.
atommota
New member
I also just received a backing pad instead of the full kit. Sent an email to them...we'll see what happens.
Because they sent their "membership fees" to the BBB on time every month...
Spn1025
Banned
That's probably more the case than my answer lol.
Mgnu
Well-known member
This thread makes me very curious what they will drop ship me for ordering that SK tool box top. Maybe a plastic kids toy of one, along with a note from the owner?
shoot summ
Well-known member
- Joined
- Jun 8, 2010
- Messages
- 2,952
What can I say, I'm a cynic
I don't think so, my experience with the BBB is that they tend to favor the folks that pay for their accreditation...
So to me, the BBB sign on the door means absolutely nothing.
Spn1025
Banned
lol ya same here. supposedly my ticket has been "escalated to a supervisor", but I think that is just an automated response. waiting to see what they write for an excuse this time
I actually ordered 2 of these boxes so far, just for shits and giggles. Both have been "shipped" with no tracking number. The first one "didn't pass their quality control" and they are "looking into it".
The box is discontinued from SK, so obviously they're not shipping us one from SK. My bet is they're just gonna keep giving us excuses until we file a complaint and cancel the order.
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Filed an A-Z claim over the weekend and received the return label this morning. They supposedly issue the refund as soon as the item is received by the shipper, so this should be wrapped up tomorrow after I drop off at UPS.
willbrown82
Well-known member
- Joined
- Apr 30, 2009
- Messages
- 85
Same deal I filed my claim on Friday and received the return label this morning.
Spn1025
Banned
They listed the SK box AGAIN at $25.34.. you would think that they would have pulled the listing if there was such a problem.
http://www.amazon.com/dp/B0009WRLAQ/?tag=atomicindus08-20
http://www.amazon.com/dp/B0009WRLAQ/?tag=atomicindus08-20
Maybe this Edward dude who owns Autoplicity is really crafty and does all this just to get the float off funds received at time of purchase until refunded.
Longer they drag their feet, more interest revenue they make. Shipping fees are written off as an expense??
That or they just **** at doing what they are in business of doing.
Longer they drag their feet, more interest revenue they make. Shipping fees are written off as an expense??
That or they just **** at doing what they are in business of doing.
Everytime I check on it, it is unavailable.
Looks like a decent box. I hope you actually get one.
Spn1025
Banned
Amazon doesn't release the money to them until they list the item as shipped.
Here's what my shipping status says:
Carrier: Other
Tracking #: Item Has Shipped
Then they email saying that "it didn't pass their quality control" and "they will look into it and get back to you"
So obviously they tricked Amazon into releasing the funds, that's fraudulent right there.
Here's what my shipping status says:
Carrier: Other
Tracking #: Item Has Shipped
Then they email saying that "it didn't pass their quality control" and "they will look into it and get back to you"
So obviously they tricked Amazon into releasing the funds, that's fraudulent right there.
Mgnu
Well-known member
No tracking numbers either for me. Estimated arrival date is Sept 10-18th.
Spn1025
Banned
On Monday, August 31, 2015, Autoplicity - Amazon Marketplace < [e-mail address removed]> wrote:
Good Day,
The warehouse has informed me that restock on that part number is roughly 2 weeks out. Please advise if you would like to wait or have order cancelled and refunded. I am sorry for the delay with this.
Thanks
Have a good day,
Joel Montejo
My reply:
I'm curious. Are you waiting on the manufacturer (SK Tools)? Because this item is discontinued
Their reply:
Hi,
I believe it should be from a third party supplier. I will check with our warehouse and get back to you. I am sorry about all this once again.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Good Day,
The warehouse has informed me that restock on that part number is roughly 2 weeks out. Please advise if you would like to wait or have order cancelled and refunded. I am sorry for the delay with this.
Thanks
Have a good day,
Joel Montejo
My reply:
I'm curious. Are you waiting on the manufacturer (SK Tools)? Because this item is discontinued
Their reply:
Hi,
I believe it should be from a third party supplier. I will check with our warehouse and get back to you. I am sorry about all this once again.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Spn1025
Banned
I don't know why it takes them so long to "check with the warehouse"..
Because they're so busy ducking everyone else's BS Problems.
Ya, I'm a sander guy that was going to grab the deal. I've asked "Joel" like 3 times why they don't just fill from stock. Each time I either get an automated response or a bs excuse. I'm at an a-z claim with Amazon with option of a $55 gift card to close it now, so at this point I'll at least be ahead by a $3 HF 3" sanding pad.
Spn1025
Banned
Agreed.. but the problem is, the box is discontinued lol. I'm surprised they haven't said anything about the fact that we only paid $25. It would cost them at least 3 times that much just to ship it lol
Lol ya right. Sounds like they might fill with a new model?
Spn1025
Banned
haha that would be sweet. they would be at a $600 loss though lol
I just placed an order for it at $22.02. Let's see what happens.
Spn1025
Banned
lol still showing available at that price
prepare to get dicked around lol
Make sure any communication with them is done through the button on your Amazon order page, so Amazon has a record of it
Emailed them again this afternoon and got
Good Day,
I am sorry for the delay in response. The warehouse has notified us that the parts is roughly 2 weeks out from being ready for shipment. Please let me know if you would like to wait or cancel. We would be happy to compensate for the delay. Please advise as to how you would like to proceed.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Replied saying I would wait but asked why it was marked shipped if it clearly hasn't shipped.
Sent from my iPhone using Tapatalk.
Good Day,
I am sorry for the delay in response. The warehouse has notified us that the parts is roughly 2 weeks out from being ready for shipment. Please let me know if you would like to wait or cancel. We would be happy to compensate for the delay. Please advise as to how you would like to proceed.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Replied saying I would wait but asked why it was marked shipped if it clearly hasn't shipped.
Sent from my iPhone using Tapatalk.
Thanks for the advice. I figured for $22 it was worth the gamble since i know Amazon will refund me if it's not legit.
Spn1025
Banned
I think i'm seeing some feedback from you guys now lol...
2/5:
"Very poor service from Autoplicity. They sent the completely wrong item, then refused to ship the right item, despite showing that it is in stock on the autoplicity.com website (I think they just didn't want to ship the correct item for the price they had charged). I emailed and called them. Replies were prompt, courteous and completely unhelpful. I did appreciate how Amazon handled the situation."
1/5:
"Terrible seller!!! Sent out wrong item and flat out refused to send the item that was ordered. Typical bait and switch seller. Do not order from these guys ever as they have no idea what they are doing. Amazon should look into getting this seller removed."
2/5:
"Very poor service from Autoplicity. They sent the completely wrong item, then refused to ship the right item, despite showing that it is in stock on the autoplicity.com website (I think they just didn't want to ship the correct item for the price they had charged). I emailed and called them. Replies were prompt, courteous and completely unhelpful. I did appreciate how Amazon handled the situation."
1/5:
"Terrible seller!!! Sent out wrong item and flat out refused to send the item that was ordered. Typical bait and switch seller. Do not order from these guys ever as they have no idea what they are doing. Amazon should look into getting this seller removed."
My return was just delivered (they are very close and only took 1 day), but no sign of the refund yet which they stated would be processed as soon the shipment was in transit. Not worried about getting the refund, just more missed commitments by this vendor. Also left some relative feedback to this fun transaction
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