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GeorgiaHybrid

Well-known member
Joined
Sep 9, 2008
Messages
3,763
Location
Extreme NW Georgia
Great prices but if you have a big order, it might come from several warehouses around the country. Hard to track as their website often shows something as pending shipping and it has been delivered. I think that is due to them drop shipping from other places.

Other than that, a great place with free shipping and make sure you check out the daily specials.
 

Joe Mamma

Well-known member
Joined
May 31, 2009
Messages
339
I've ordered from them once or twice. I haven't had any problems, and wouldn't gladly order from them again.

Joe Mamma
 

scottmlew

Well-known member
Joined
Nov 24, 2008
Messages
1,028
I've always been extremely happy with them and would recommend them without reservation.
 

philw

Well-known member
Joined
Mar 26, 2007
Messages
724
Location
Ohio
I have ordered from them a couple of times and haven't had any problems until my last order. The sent me a USED meter. They sent me a second one and it was defective. I decided to get a refund and try to get one local. The refund took a month.

They have a really lousy refund policy and their return policy is lame also. They have to "clear" your return through a warehouse before they authorize the return which takes a day or two. It's a giant PITA.

I also noticed they do not seem to be selling on Amazon anymore.

If it's hard tools then your probably OK but anything electronic or easily breakable then I would go somewhere else.
 

mdoolittle

Well-known member
Joined
Jun 18, 2008
Messages
272
Location
IOWA
That place has alot of my money. Purchased many many times from them and never a problem.
 

GM_tc

Active member
Joined
Oct 19, 2009
Messages
44
Great service. Orderd alot of tools at better than others prices. Only had one order take over 3 days due to being shipped out of a warehouse from California. Daily Deals are a good way to save a few bucks when buying over $99(free shipping).
 

mikevango

Banned
Joined
Nov 28, 2009
Messages
1,237
Location
erie, PA
i just got my order today that i placed 2 days ago.
they have free shipping on orders over $50 till this sunday.
 

bchee

Well-known member
Joined
Aug 20, 2007
Messages
6,148
Location
Texas
I've ordered twice with no problems. yeah, as mentioned, the free shipping criteria has been lowered
 

cindysanders

New member
Joined
Oct 16, 2009
Messages
2
Also have had no problems with them got order and shipment quickly , have had 3 orders with them so far plan on more
 

BWright

Well-known member
Joined
Jun 21, 2009
Messages
559
Location
Illinois
Always have had great service from them, and their customer service is top notch. Had an order with two of the same wrenches in a set and they sent me out the right one no questions asked. :thumbup:
 

Gokart3

New member
Joined
Feb 16, 2010
Messages
1
I've been buying tools from them for the last couple years, and have had excellent luck with them.
 
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makgreens

Well-known member
Joined
Jan 31, 2009
Messages
833
Location
ooltewah,tn
ordered from em the 28th....one package is due today and the other tomorrow with free shipping

prices are definitely fair on some cart add ons and that combined with free shipping means im going to be ordering from these guys again
 

HonkyTonkMan

Member
Joined
Dec 5, 2010
Messages
6
Location
Metro ATL
I've spent about $1200-1500 with them over the course of 8-9 orders, and have never had a problem. Good prices, good selection. If you have a large order, sometimes it comes from multiple warehouses and will get to your house in 2-3 boxes, but the shipping is still pretty fast.
 

fordor

Active member
Joined
Mar 26, 2010
Messages
25
Location
Saranac, MI.
I have ordered stuff from them in the last year and have been pleased with the products and prices. I did have a long wait for a refund on a product I wrongly ordered. Had to ship it back and clear the warehouse before they issued a return. I shipped it express and it still took me e-mailing and calling them to get my money back( three weeks:headscrat). Other than that I would highly recommend them.
 

brokeassp

New member
Joined
Feb 16, 2011
Messages
1
just bought the PI C3FR250F and the big azz channellock from them and got it fairly quick :thumbup:
 

Roots

Well-known member
Joined
Oct 31, 2010
Messages
1,788
I've had one order placed with them. No problems what so ever.
 

makgreens

Well-known member
Joined
Jan 31, 2009
Messages
833
Location
ooltewah,tn
placed another order..

cheapest place to buy a lot of tools honestly,and disposable gloves

i just get sucked in by the $99 and above is free shipping
 

Layspeed

Well-known member
Joined
Feb 27, 2011
Messages
67
Location
Richmond, British Columbia
I've spent at least a few hundred on that site and no quips about anything. Like one of the other posters said, it is the cheapest place to buy certain things if you search around. Free shipping helps!
 

Patz

Active member
Joined
May 31, 2008
Messages
32
Location
Norway
Good prices, ZERO customer service.

Don't count on them if you are having a problem with your order.
Customer service is very rude and unhelpful. Especially this is the case with Travis that works there.

Will never shop from them again. Will not recommend them to anyone.
I had a problem with them due to an error on their webstore, they took my money but the order never registered.

Had to wait months for PayPal to refund me. They did not answer a single of my emails nor the requests from PayPal.

Sure they are usually cheapest. But this comes at a cost.
 

craftsmanfann

Member
Joined
Feb 25, 2011
Messages
10
the best tool web site i know fast shipping fair prices and they don't carry **** tools only the good stuff.
 

makgreens

Well-known member
Joined
Jan 31, 2009
Messages
833
Location
ooltewah,tn
another 2 good transactions...im gonna keep ordering from these guys because they are fast at shipping and everything is always low priced
 

makgreens

Well-known member
Joined
Jan 31, 2009
Messages
833
Location
ooltewah,tn
Good prices, ZERO customer service.

Don't count on them if you are having a problem with your order.
Customer service is very rude and unhelpful. Especially this is the case with Travis that works there.

Will never shop from them again. Will not recommend them to anyone.
I had a problem with them due to an error on their webstore, they took my money but the order never registered.

Had to wait months for PayPal to refund me. They did not answer a single of my emails nor the requests from PayPal.

Sure they are usually cheapest. But this comes at a cost.

their online chat service is really helpful :(:headscrat
 

srode

Well-known member
Joined
Apr 28, 2011
Messages
450
Location
Ohio
I ordered a Ball Joint remover set from them (through Amazon) that was supposed to come with a punch and chisel set, but this wasn't shipped with it for some reason. Emailed them and got a response the same day it was a mistake and it would go out that same day, 3 days later it arrived. Great Customer Service in my opinion, couldn't ask for more. The price was excellent too.
 

Sticks

Well-known member
Joined
Apr 18, 2011
Messages
47
Location
Pondwater CO
I've been doing business with them for several years. Fast shipping, best pricing, excellent selection.

I'd call it a 5 star online shopping.
 

bgalakazam

New member
Joined
Apr 30, 2016
Messages
2
Location
Rock Hill, SC
Old thread but I just ordered something Sun evening and got it today. They also had a better price than Amazon (my go-to resource for 95% of all online shopping). Tooltopia is still on top of it.
 
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