plinker
Well-known member
Saw this mentioned in another thread, when is it over?
Toptul 20% off?
- Thread starter plinker
- Start date
I thought it was an ongoing deal offered to members here. www.wrenhandtools.com
Contact Mike
[email protected]
509-993-4678. I’m in Washington State so I’m in the Pacific Time zone.
He recently added prices to the website.
http://www.wrenhandtools.com/products.html
Contact Mike
[email protected]
509-993-4678. I’m in Washington State so I’m in the Pacific Time zone.
He recently added prices to the website.
http://www.wrenhandtools.com/products.html
iamhistory
Well-known member
I am sure I read a reply by Mike the other day that stated the 20% discount would be good til the end of the year and then something permanent would be worked out that would not be 20%, but still a nice deal for members.
I could be wrong but I know I read that somewhere. It prompted me to start my list to get an order in to Mike before year's end. I need to complete some socket sets.
I could be wrong but I know I read that somewhere. It prompted me to start my list to get an order in to Mike before year's end. I need to complete some socket sets.
Yep, it's good until the end of the year. Mike is trying to implement some type of long term discount for GJ members.
PowderKeg
Well-known member
Considering the quality of the misc Toptul stuff I got from Mike, even with no discount Toptul is one heckuva good buy! Hoping to hear from him soon on the next arrival of the slow boat from Taiwan.
wrenhandtools
Well-known member
Just to confirm, the 20% is good on ORDERS until the end of the year. If I don't have what you want. I will honor the discount when the tool comes in and IF you still want it.....so there's no commitment on anyone's part but mine.
Also the length in the next order is 100% due to me trying to make it 3x the size of my last order. I just really hate not having something in stock that someone wants.
SInce it is just me and the manufacturer, I have to try to guess pretty well on what to carry in the beginning since I just can't go to a warehouse somewhere...but that is also why the prices are good.....absolutely no middlemen at all.
So if things go to plan, this next order will be longer in getting here than I first thought, but the rest of the year should be much better as far as shipments coming in more often. I also wanted to wait to see of the economy would put a crimp is sales, but so far I haven't noticed much difference.
And I will work out some sort of discount for members. The membership has REALLY supported me well, and I don't mind returning the favor.!!
Please.......tell you friends???
Merry Xmas
Also the length in the next order is 100% due to me trying to make it 3x the size of my last order. I just really hate not having something in stock that someone wants.
SInce it is just me and the manufacturer, I have to try to guess pretty well on what to carry in the beginning since I just can't go to a warehouse somewhere...but that is also why the prices are good.....absolutely no middlemen at all.
So if things go to plan, this next order will be longer in getting here than I first thought, but the rest of the year should be much better as far as shipments coming in more often. I also wanted to wait to see of the economy would put a crimp is sales, but so far I haven't noticed much difference.
And I will work out some sort of discount for members. The membership has REALLY supported me well, and I don't mind returning the favor.!!
Please.......tell you friends???
Merry Xmas
Merkava_4
Banned
What's 20% off of $3.98 ? ... That's flat out ridiculous. 
What's 20% off of $3.98 ? ... That's flat out ridiculous.
It would cost 3.18. I wish mike was a Snap-on,Hazet,or Wiha dealer, with 20% off. He sounds like a decent vendor. I just don't buy Asian.
Merkava_4
Banned
I'd feel silly as hell buying an extra long combination wrench for $3.98 ... let alone $3.18 ... jeez.
nissan_crawler
Well-known member
I'd feel silly as hell buying an extra long combination wrench for $3.98 ... let alone $3.18 ... jeez.
I would feel silly as hell for buying one for $31.80 that doesn't work any better.
terabyte
Well-known member
I would feel silly as hell for buying one for $31.80 that doesn't work any better.
werd to the werd
eschoendorff
Well-known member
Mike... a suggestion:
A lot of us already have a core set of tools from other manufacturers. However, it is those specialty items that we all scramble for. As an example, someone (Lonestar I think) is looking for a pin spanner.
I would definitely consider Toptul for things that I might otherwise go to HF for... especially things that I cannot find at Sears or cannot afford from Snap On, et al. It's the same complaint that we have with Sears: they keep putting the same tool sets on sale. Most of us already have those core pieces... what we need are the other tools.
After re-reading my post, I realize that this is REALLY open-ended... but hopefully you get my drift.
And... after all the good comments on Toptul from members here, I'd really like to try those tools for myself.
A lot of us already have a core set of tools from other manufacturers. However, it is those specialty items that we all scramble for. As an example, someone (Lonestar I think) is looking for a pin spanner.
I would definitely consider Toptul for things that I might otherwise go to HF for... especially things that I cannot find at Sears or cannot afford from Snap On, et al. It's the same complaint that we have with Sears: they keep putting the same tool sets on sale. Most of us already have those core pieces... what we need are the other tools.
After re-reading my post, I realize that this is REALLY open-ended... but hopefully you get my drift.
And... after all the good comments on Toptul from members here, I'd really like to try those tools for myself.
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wrenhandtools
Well-known member
Old school.......if you're unhappy.I make it right..period.
I don;t want to warrranty screwdrivers since I truly think they are a expendable item and have them priced as such.
Esch....I agree with you. I was also trying to get a lot of core stuff for guys so they could use my stuff at the track or event. Having been part of a pitcrew in a previous life, I was hoping for my stuff to be taken to the track and then the person realizing that the quality was just as good as their "special" stuff at home.
Your example is well proven though because when those terminal crimpers hit this site, I immediately sold out in about 6 weeks.
SO I will try to get all the "other stuff" I can...especially the impact stuff. There is a big demand for that. All the while trying to carry some singles because I have been getting a lot of requests for single sockets and wrenches to help fill in boxes I guess.
Sincerely,
I don;t want to warrranty screwdrivers since I truly think they are a expendable item and have them priced as such.
Esch....I agree with you. I was also trying to get a lot of core stuff for guys so they could use my stuff at the track or event. Having been part of a pitcrew in a previous life, I was hoping for my stuff to be taken to the track and then the person realizing that the quality was just as good as their "special" stuff at home.
Your example is well proven though because when those terminal crimpers hit this site, I immediately sold out in about 6 weeks.
SO I will try to get all the "other stuff" I can...especially the impact stuff. There is a big demand for that. All the while trying to carry some singles because I have been getting a lot of requests for single sockets and wrenches to help fill in boxes I guess.
Sincerely,
paramudduck
Well-known member
Or else it's high use high breakage items. Personally I buy 3 to 5 of some wrench sizes just because they break, walk so bad.
3 at 8
Well-known member
Were can I see these crimping pliers? I cant find any on the Toptul site.
pirana
Well-known member
I think i'll order some stuff just too see what all the fuss is about even though I don't really need anything right now.
wrenhandtools
Well-known member
3 at 8.....I only have a "demo' set of the crimpers left so they would be a further reduced price. There are several pics on one of these Toptul threads..should be easy to find. The pics are good.
rhand.......nothing soon.
I am trying to put together a pretty large order and wanted to wait to see if my sales would hold up as the economy slowed..and they have. So I am shooting for as early in Feb as I can.......also puts me up against the Chinese New Year.
rhand.......nothing soon.
I am trying to put together a pretty large order and wanted to wait to see if my sales would hold up as the economy slowed..and they have. So I am shooting for as early in Feb as I can.......also puts me up against the Chinese New Year.
3 at 8
Well-known member
Mike,
No sweat. I finally found the pics of the 4-head crimpers as well as the part number from your price list page. They will be in my order I will send in a day or so. Thanks.
No sweat. I finally found the pics of the 4-head crimpers as well as the part number from your price list page. They will be in my order I will send in a day or so. Thanks.
wrenhandtools
Well-known member
Merk,
you made me laugh out loud. You know the sailor types get pretty touchy calling anything a boat. If you want to **** up to them they prefer the term vessel......heh heh heh
you made me laugh out loud. You know the sailor types get pretty touchy calling anything a boat. If you want to **** up to them they prefer the term vessel......heh heh heh
wrenhandtools
Well-known member
3-8 no worries and like I said it's my last, it has been opened to demo so the price is going to be good.
Merkava_4
Banned
I was a U.S. sailor for 6 years .... we called it a boat.
wrenhandtools
Well-known member
Dad is a commercial fisherman in Alaska. I think the guys in Dutch are probably way more touchy than Navy guys.......in fact I KNOW my dads friends are!
Hmm.
Craftsman screwdrivers are .99 cents apiece on sale. With a warranty to boot, if one wants to use it. I buy expendable tools, very occasionally at Harbor Junk.wrenhandtools
Well-known member
Auto
That's fine by me if you don't buy my screwdrivers. It may be a mistake of mine not to warranty them and I may change my mind in the future. But comparing my screwdrivers to the stuff at Sears is not a good comparsion either. I have not had a complaint on any screwdrivers as of yet.
Sincerely,
That's fine by me if you don't buy my screwdrivers. It may be a mistake of mine not to warranty them and I may change my mind in the future. But comparing my screwdrivers to the stuff at Sears is not a good comparsion either. I have not had a complaint on any screwdrivers as of yet.
Sincerely,
Screwdriver breakage is usually user error, regardless of brand. Snap-on to Craftsman, they will all break if pushed too hard.
If I were you, and I'm not, I would warranty legitimate claims. Sometimes phillips can fracture prematurely, flat blades and torx can twist, even if used properly. I would charge more if I had to, just for warranty. You could exclude broken flat tips, that's the biggest offense.
I don't really care how much a tool costs, ease of warranty, quality, and convienience is essential. I don't break much, due to proper use for the job. I think you are shooting yourself in the foot, if you don't warranty a honest warranty claim. A lifetime warranty is a long time, but Toptul claims it has one, on their site.
My post was just a "common" reaction of what I think most tool users would think. If there is no warranty, there are easier choices for the same or less money. Good Luck
wrenhandtools
Well-known member
Cool Auto.!
thanks for the input...I can say I sincerely appreciate any and all feedback because I do not have any ego at all with the tool business. If a customer breaks something, I would make them happy.
Toptul does have a warranty but it is more narrow in scope that what I would be willing to do. They would not replace an item due to improper use, I would. It is simply too easy to keep someone happy. And for now there are other easier choices for sure, but none with the same quality at my price point.
But Auto, I do want to thank you again for your advice and opinion. You guys on here are the "alpha" consumer and it pays for someone like me to listen.
Sincerely,
thanks for the input...I can say I sincerely appreciate any and all feedback because I do not have any ego at all with the tool business. If a customer breaks something, I would make them happy.
Toptul does have a warranty but it is more narrow in scope that what I would be willing to do. They would not replace an item due to improper use, I would. It is simply too easy to keep someone happy. And for now there are other easier choices for sure, but none with the same quality at my price point.
But Auto, I do want to thank you again for your advice and opinion. You guys on here are the "alpha" consumer and it pays for someone like me to listen.
Sincerely,
billymade
Well-known member
If you look at most tool companies warranty statements at this point; it is full of "legalese" and "abuse" is a common term used allot... the problem is that it is open to interpretation! Many tool truck dealers interpret this based upon your relationship and purchasing history with them; it makes sense to warranty tools to create good will and hopefully, "customers for life"! Has Toptul rejected any of your warranty claims? I guess you will know what their limit or "true warranty" is; if/when they do not give you credit for your warranty returns. I would hope they would give you some leeway; since you are the only Toptul dealer in the USA so far...
CatfishXpress
Well-known member
From what I can tell from my conversations with Mike, this has not been an issue because nobody is breaking stuff yet. These are not your typical asian made tools.
wrenhandtools
Well-known member
I have not had one warranty issue so far. The only wrench I have replaced is a 12mm gearwrench that broke that was sold by the previous distributor here in the US.
It is just too easy to keep someone happy so I will do what is needed. I don't really care what Toptul warranties and what they don't because you all won't be asking the factory for satisfaction....you'll be asking me. So essentially I am the one who will be replacing a tool when needed and the I will tell Toptul about it and send pics but other than that all i care about is keeping the customer happy and also finding out if one type of tool I have is prone to failure so I could stop selling it and let the factory know.
Sincerely,
It is just too easy to keep someone happy so I will do what is needed. I don't really care what Toptul warranties and what they don't because you all won't be asking the factory for satisfaction....you'll be asking me. So essentially I am the one who will be replacing a tool when needed and the I will tell Toptul about it and send pics but other than that all i care about is keeping the customer happy and also finding out if one type of tool I have is prone to failure so I could stop selling it and let the factory know.
Sincerely,
iamhistory
Well-known member
Hey Mike........do you offer free shipping and how do you ship; i.e: fedex, ups, usps, etc?
I just have to make a list of some 1/2 sockets I'm missing and I'll be calling you.
I just have to make a list of some 1/2 sockets I'm missing and I'll be calling you.
Vinko
Well-known member
I have a set of S-O hard-handles that I used rarely. Esp. the phillips. But they were pretty mushed up. The truck guy warrantied them and said that he's seen guys who use them on very hard fasteners have some problems. He also speculated about "bad batches". Don't know how legit such claims are, but I haven't a reason to doubt him.
Wouldn't it just be cheaper to by a new Toptul driver than have a guy mail it back? It's not like there's a Toptul truck for convenient (or not so convenient) service, right?
I find most warranty stuff to be a PITA. (For me at least). My most commonly used tools: Apex sockets and hex bits. We've got about 100 here. Rotating about 50 in common use. The bits break. We buy bits by the bag (100 pcs or so, I think). I don't even know if they warranty the bits, but it's cheaper for us just to buy and replace. If it's my own personal stuff and it's expensive, that's another matter
Vinko
Well-known member
How does Toptul handle the warranty with you? In theory, at least, as you mention you've had only one claim. Do they give you credit against future purchases, or???
wrenhandtools
Well-known member
I don't know how they'll handle the warranties with me, but am not concerned in the least. just part of doing business. When my volume gets larger, then it will become more of an issue as a percentage, but again with the dollars involved, it is an easy thing to plan for and an easy process to keep you all happy.