Volvo......call me out?????
I think there is plenty of business for anyone who wants to do it well. I am not a franchise. I have my relationship directly with the manufacturer because of the amounts I buy. Also, there is no middleman so I am the one who goes through importing and shipping to this country.
As to how the members here would react? I have absolutely no clue. I am trying to build a very good (read almost perfect) reputation for service so there would be no reason for someone who is currently a customer to buy from someone else with the same brand unless someone wanted to sell the tools at a lower price. If this were to happen I would easily match the price and since I have been purchasing from the manufacturer for a while now, I seriously doubt that any new person could buy from them at my price level........unless they had A LOT of money.
There are a couple of other people who are selling Toptul on ebay, but I doubt they have the diverse inventory I have (finally) and it is unknown of they would replace any item for any reason like I am willing.
Face to face can be important...you are correct....but it also makes the business model slow, expensive, and inefficient. These are tools, not human organs for transplant.
It is my hunch that for a certain large portion of our poplation, the ability to buy extreme high quality at a discount and have it delivered, is a welcome thing.
I may also be wrong.......that's the risk.
And as for me not to worry?? Trust me. I am not. I am more than willing to compete with anyone at any time, in any environment.
Sincerely,
