...Reminds me years ago (before internet) trying to buy P clamps and the Napa guy... Howard... thinking someone was screwing with him, like wanting 5ft of falopian tube or some ID 10 T forms.
I likewise once went through 14.9 minutes too much of nonsense with a Napa drone who absolutely refused to believe that fuel injection hose and clamps were different things than regular fuel hose and clamps. This is a distinction that will literally start fires and kill people, and I had to wonder how many charred bodies this stubborn, abject ***** was responsible for. No one's born knowing this, but he could have had the sense to listen and learn something that day.
And I've encountered more than one parts counter ***** who absolutely insisted that "we ain't got no moder sickle parts" and refused to sell me anything when I wanted a headlamp bulb or spark plugs, and foolishly revealed that the destination was actually a motorcycle. I once had a gas station attendant run full speed and physically stop me from pumping regular unleaded into my vintage motorcycle (lower compression that ran fine on 87); "mah Daddy tolt me moder sickles gotta have premium!" Apparently he thought that meant an immediate explosion or something would ensue.
All that aside... parts counter folk do have it mighty rough, because no two people or even companies that make or sell half the damn things in the world can agree on what the hell to call the things they're trying to sell or buy. There's a whole swamp of slang and regional terms to navigate, not to mention plain old misunderstandings and overlaps.
And then there are the many areas where the designation of the thing has no relation to the actual dimensions or function. We all know about 2x4" boards and their actual dimensions, but what about the insanity of various kinds of pipe and tubing? ID, OD, threads, fittings, etc. all have nothing at all to do with the nominal dimensions. Or wire, or screws; what went wrong in America to make our great-grandfathers decide that a backwards system of AWG or screw numbering made more sense than just using the fargin' diameter of the fargin' wire or screw?
Even metric wire designations are a little sneaky, in that they're given in square mm instead of diameter. This does at least relate more or less directly to current capacity, but it also often requires additional math to determine how frackin' big the frackin' wire is, or to measure and figure out the size of an unknown wire.