QUOTE=frankush;8321389]I purchased and installed a Rinnai EX38CTN last year at a cabin I have in northern WI. Overall it's a pretty nice unit and heats the 800 sq. ft. place fairly well. I totally understand the possible need for a remote stat. For one, I think the stat on the unit does a poor job of regulating temperature. It likes to overheat the space before shutting off. I have to adjust the stat at least 5 to 8 degrees lower than I normally would. The heater hits my setpoint and just keeps on running. I can see where a remote stat with an adjustable anticipator could remedy this.
The fan is noisier than I would like, but the thing I hate most is the 12" height on the intake\exhaust vent. It's really too low for the snow totals we get at that location. The kit that Rinnai offers to raise the vent is ugly as sin. It was an expensive heater and there is zero local support for these heaters in northern WI. Not much else out there with a modulating gas valve and a variable speed blower though. Sorry for the hijack.[/QUOTE]
Is the cabin an open floor plan or a series of rooms? Take the rt side panel off the unit and take the yellow stat bulb out of its position. Pull the wire,,,gently, up and stick the black build out the side as high as you can. Currently that bulb is 2" off the flor and sensing the temp close to the floor. How much leakage isothere thru the floor or at the floor/wall. I've had to throw a bead of caulk in there to prevent air leakage. Raising the bulb offsets some of that problem. The minimum fire on the 38 is 13,200 btu. That unit will run at as low an input as it possibly can. If it is in a smaller room it will take no time for 13.2 to run the temperature up. It wants to keep running. My unit in my MA home would start running the end of Oct and not shut down until the beginning of April, but it modulated on its programmable stat to provide comfort. What's the floor plan? I can hear the fan on my 38 for sure but it is not objectionable.
Your biggest problem is the 12" clearance on the vent. That is a minimum clearance and you could have run it vertically and gained several inches while staying inside the cover. I just went out to my shop and measured mine and I could have easily made a 21" clearance. I agree the vent extensions are not even remotely pretty, but you can cover them. That would certainly eliminate any snow clearance issues. The NFPA code says a MINIMUM 12" clearance or snow load depth. Raise the vent if it is getting buried. You have over 1000 posts, here Frank. I would have been happy to discuss these issues with you prior to the purchase/installation. I will continue to assist if you would care to chat. PM sent.