I saw this posting on the Festool Owners Group yesterday and this is one of the main reasons that turned me into a Festool hater/bigot
So this guy is selling his Kapex miter saw for $150. The back story is that these saws sell currently sell for $1,460 brand new, although this guy bought his several years ago and probably paid around $1,300.
The problem is the
Kapex had a known problem with the motor burning out and Festool totally ignored it - much like the guy who ruined his Festool Jigsaw I posted about because he hit a metal screw.
The cost to repair these saws, and there were dozens of complaints, is close to $600! Well you can buy just about any non-Festool Miter saw for that much money and that is what a lot of people ended up doing.
Now, I will say that Festool did help some people with the cost of repairs, but they still had to pay for shipping which isn't cheap on a miter saw. But, they never did what a lot of people felt they should have done (me included). Recall all the saws and upgrade the motors with the new parts that Festool released in the last year or two or offer an extended warranty for free.
Yes, Festool now has a 'new' Kapex where they have upgraded the motor and made some cosmetic type changes to the base, leaving their existing customers who bought the old one blowing in the wind... Not how a 'designer' tool brand should be operating
If you go to Amazon and look at the reviews, here is one of the first ones that shows up:
Shame on Festool...