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Would you consider this a professional overhead door installation?

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jstroede

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Oct 28, 2010
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Kansas City
I think the OP needs a new tape measure. There is not 5" from the top of that window to the bottom of the weatherstripping. If that was the case, he is saying that the top of the window is currently like 8" under the header. I don't believe that. Funny thing that in none of these measurements is there a tape measure shown. Like it was stated before, that weatherstrip isn't covering a gap remotely as big as the OP is claiming. For most manufacturers, the distance from the top of the stamp to the top of the section is about 3". I believe that's about what I see there, with the weatherstrip covering maybe an inch of gap. As was noted, most likely it was like a 6'10" opening. Again, that would be easy to show us but wouldn't fit the narrative.
 

Junkman

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Dec 18, 2006
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6,627
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Northeastern CT
They could put the window panel one panel lower, and then use a 21" panel on the top and it will be equal to the original door. If the door is a standard width, they can use the 18" door panel on another job, and they should have another 21" panel in stock, unless it is a special order color. The company that installed my doors had panels in stock at their facility and called to have a panel delivered by another truck, since I noticed one panel had a dent.
Other than the bottom panel, the rest are the same. It is the hinges that change as you stack the panels. I know that, and I am not a garage door expert by any stretch of imagination.
 

BigMike782

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Dec 19, 2008
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Location
49120
I had a local "professional" install a 9x8 and a 16x8 and two LiftMaster operators.
Then I had another local professional correct it and make it work like it should.
Because the first knuckleheads showed their prowess and I wanted it done correctly.
 
OP
H

HF1

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Jan 12, 2026
Messages
21
I think the OP needs a new tape measure. There is not 5" from the top of that window to the bottom of the weatherstripping.

I am unsure why some people are having emotional difficulties in this thread, but here you go.

IMG_20260115_142855535_HDR_AE.jpg
 

mikedodge

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Jun 27, 2017
Messages
2,816
You really only have less then 3" to the window because it would look stupid if the seal was right up to the window trim area or was covering that last 2" so it seems like they might have made the best choice with the door size.

It would be easier to get a full idea of what it looks like if we weren't looking at closeups of evererything.
 
OP
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HF1

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Jan 12, 2026
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You really only have less then 3" to the window because it would look stupid if the seal was right up to the window trim area or was covering that last 2" so it seems like they might have made the best choice with the door size.

It is plausible that this size door looks the best, but they added a weatherstrip that occupies significant space, so if one is basing that opinion on the current space, that's not necessarily applicable. That strip would've been unnecessary with a larger door, which is why none was present for the previous half-century.
 
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OP
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HF1

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Your not posting better pics is telling me there is more to the story. I’m out.

Same question as to the previous similar remark, how precisely do you suggest imaging that 5 inch distance?


And, quite luckily for me, the people who had assistance to provide already did so, and the issue has been sorted out -- or, at least, will be if the shop upholds their current promises. Again, for those who missed it a couple pages ago, the exterior appearance of the new door is just fine. That is not, and never has been, at issue. So, for those of you desiring pictures of the door from the end of the driveway, or across town, or wherever, well, just look around your neighborhood -- it looks just like all of those doors.

If anyone wants to continue speculating that there's "more to the story" and perhaps this is a conspiracy of some sort, knock yourselves out. I won't comment either way, so you can have your mysteries if you like.

Heartfelt thanks again to the several people who offered useful advice.
 

PCustoms

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Jul 23, 2011
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VT
Wow. How precisely do you suggest imaging that 5 inch distance?

Stand back and take a full picture of the outside of the door.

Walk a little closer to highlight the area affected, maybe get even closer and show the gap with tape measure for reference.

Now go inside. Again, take a picture from back in the garage showing the full door. Then walk closer and get one of the gap, same spot as before, from the inside
 

carcruse

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Apr 7, 2007
Messages
218
Location
SE Michigan
As PCustoms says: "take a picture from back in the garage showing the full door. Then walk closer and get one of the gap, same spot as before, from the inside". That should answer the questions he and others, including me, have.
 
OP
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HF1

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Stand back and take a full picture of the outside of the door.

It looks like a garage door, as previously mentioned. I am not seeking opinions on the cosmetic appearance of the door, but thank you for offering.


Walk a little closer to highlight the area affected, maybe get even closer and show the gap with tape measure for reference.

The gap doesn't exist anymore, because it was partially filled by the weatherstrip, again, as mentioned. I'm not going to undo the work the crew did, just to take pictures for this forum -- I hope you can come to grips with that.

I'm not going to take pictures of the current state, only to have people whose eyes need re-calibration, like jstroede, waste everyone's time arguing about what is, or is not, five inches ( "that's what she said" ).


Now go inside. Again, take a picture from back in the garage showing the full door.

Believe it or not, the inside also resembles a garage door.


This horse is dead. The problems with the installation have been identified, and a compromise solution has been reached, and is scheduled to effected tomorrow.
 

mikedodge

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It is plausible that this size door looks the best, but they added a weatherstrip that occupies significant space, so if one is basing that opinion on the current space, that's not necessarily applicable. That strip would've been unnecessary with a larger door, which is why none was present for the previous half-century.

From the pic you posted of the weatherstrip it's a typical size most doors have.

Before and after pictures that show the whole door or at least a lot more of it would go a long way to show what's going on.
 

thunderskunk

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Oct 4, 2022
Messages
130
Not sure what an ISO registered garage door install company would be...and I've done a lot of ISO work.
There’s ISO fish markets. For 9001 you need a quality manual and to pay someone to stare at it for a day. Even AS9100 isn’t terribly difficult.
 

thunderskunk

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Oct 4, 2022
Messages
130
ISO 2022:99 per their site, whatever that is. Maybe I was bamboozled.
ISO 9999:2022 perhaps? “Assistive technology.” Non healthcare related handicap buttons? Beats me, but that sounds slightly related for door installers.
 

PCustoms

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Jul 23, 2011
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VT
There’s ISO fish markets. For 9001 you need a quality manual and to pay someone to stare at it for a day. Even AS9100 isn’t terribly difficult.

ISO 9999:2022 perhaps? “Assistive technology.” Non healthcare related handicap buttons? Beats me, but that sounds slightly related for door installers.

I'm well versed in ISO and I'll leave it at that

Go Google ISO 2022:99 garage doors, it certainly is listed by several installers but no real reference to a standard.

This thread really went to a weird place, I think I'm out
 

LB-1911

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Sep 24, 2011
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5,742
Location
Northwestern Il.
update:

Shop owner came out today and inspected, after previously saying he didn't need to. The upshot of which is that, for reasons he either doesn't know, or was unwilling to share, his crew installed 12" radius tracks instead of the 15s that should have been used. That accounts for the main problem, which is the raised door being 4" lower than the original, and the tracks being somewhat haphazardly installed at that height.

So, they will return tomorrow to replace the tracks -- and do a more-professional job of shimming those wall-mounted brackets. Or, perhaps, using brackets that are sufficiently-long for the install. I offered to shim the wall myself, if need be, but he declined.

The explanation for replacing the 7' door with a 6'9" is, as I think I stated before, their concern that the windows will be obscured by the header. That's not correct, since there's 5" clear between the top of the windows and the bottom of the weather-stripping. I decided not to make a further issue of the door-size swap, since it is the case that their quote spec'd a 6'9" door and I could have, and should have, objected to that two months ago, instead of trusting them to make such a decision -- had I recognized the repercussions.


So anyway, thanks for all of the assistance.
Thanks for the update, Good Luck.
:beer:
 

Tracs

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Feb 1, 2015
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566
Location
Manitoba, Canada
I'm well versed in ISO and I'll leave it at that

Go Google ISO 2022:99 garage doors, it certainly is listed by several installers but no real reference to a standard.

This thread really went to a weird place, I think I'm out

It's so weird. All everyone wanted is a picture of the inside of his garage door showing a gap between the top of the door and bottom of the header.

Too complex obviously and we will never know.
 

Skooterj

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Mar 11, 2021
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752
Location
Indiana
I'm thinking the installer owner said "this guy is gonna complain about everything, so I'll give him a story about track radius because I have a bunch of 15" laying around and maybe that will get him off my back"
 

Codyboy

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Jan 31, 2019
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1,673
Location
S.E. TEXAS
I think the main issue is that the bottom of the door doesn't open to the full height of the header.
You could put a shorter door in there but it could still open all the way with taller vertical rails and the horizontal rails pushed up to match the height.
 
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