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rj-oz

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Oct 26, 2011
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105
Location
Western Australia (South West)
[***, after reviewing your order details, I see that item "3 Piece Premium Grade Ratchet Set" was cancelled due to the item being out of stock (you chose a very popular item). While our inventory is updated periodically, it is not in a real-time inventory environment. As our website serves customers throughout the entire country, it is typical that several customers will have the same item in their cart. Inventory is again verified after the order is submitted. It can happen that more orders are submitted than we can complete.]

Looks like problems ahead, I actually got an order confirmation y/day and no cancellation notice yet-on checking only 1 item out of 4 is actually currently being processed-despite the friendly online robot telling me my details don't match--read-order stuffed up.
the item is still showing here-no go into cart now though
-
http://www.sears.com/shc/s/dcp_10153...s=50&intShip=5

have contacted international customer support with my details and included the real funny transcript too--this will be interesting


Update-just received email from customer support--they say order will ship from warehouse to hub in two business days--did I get lucky?--we'll see I guess
 
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krnbk2

Active member
Joined
Nov 14, 2011
Messages
37
Location
New Jersey
Lowes still has the Dewalt 3 piece 12volt combo kit for $199.99. What they don't mention is that the free battery offer they have had for the last 2 months is still going. Using a 10% coupon I walked out paying $179 + tax the 3 piece kit and extra battery. I believe the free battery promo is good until 12/31. YMMV (I bought mine in Marlboro, NJ)

http://www.lowes.com/pd_364888-70-D...ntURL=/pl__0__s?Ntt=dewalt+12+volt&facetInfo=
 
W

wrh3

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Joined
Nov 12, 2011
Messages
296
Location
Loganville, GA
DodgeZ said:
I guess now cyber monday deals at Wiha
Click to expand...

It says there should be but looks like they forgot again like they did at TG:

See Cyber Monday Specials
(These Specials Not Available to Distributors)
Every Monday In December
Limit of One Of Each Item Per Customer Per Order
Our Next Cyber Monday is Dec 26, 2012
 
I

imom

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Aug 19, 2010
Messages
124
Location
CAL
pacsguy said:
They are not made in Taiwan. They are made in the Czech republic.
Click to expand...

Are the bits and sockets as well... I saw pictures on Amazon or here that the bits were from Taiwan. Still prefer it to be either USA, JPN, or GER or other major countries of quality. I don't know much about the Czech republic, except for my pfaff sewing machine and it's okay...the German made ones were better.

Thanks for letting me know...
 
H

haveissues

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Joined
Feb 9, 2011
Messages
379
Location
Hudson Valley NY
imom said:
Are the bits and sockets as well... I saw pictures on Amazon or here that the bits were from Taiwan. Still prefer it to be either USA, JPN, or GER or other major countries of quality. I don't know much about the Czech republic, except for my pfaff sewing machine and it's okay...the German made ones were better.

Thanks for letting me know...
Click to expand...

Hand tools made in the Czech Republic will be of good quality. They have a long history of quality manufacturing. Firearms, for example, produced there are among the best in the world. There is a reason hitler wanted the country during ww2-they had manufacturing down.
 
G

gustsant

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Mar 31, 2011
Messages
108
Location
Denver, CO
wrh3 said:
It says there should be but looks like they forgot again like they did at TG:

See Cyber Monday Specials
(These Specials Not Available to Distributors)
Every Monday In December
Limit of One Of Each Item Per Customer Per Order
Our Next Cyber Monday is Dec 26, 2012
Click to expand...

Actually it does not even say, it says next one is on Dec 26th 2012, which is next year and not a Monday. Guess they could not even get the date right, let alone the deals...
 
M

mrbreezeet1

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Dec 6, 2010
Messages
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Moundsville, WV, 15 miles South Of Wheeling WV
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RKA

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Jun 9, 2010
Messages
1,744
Location
NJ
This probably doesn't qualify as a "Hot Deal" (hey, it's Fluke), but here goes anyway...

Buy 2 Fluke meters totalling $250 or more get $50 back, and $500 or more and get $100 back. Exp Dec 31st and get the rebate postmarked by Jan 7! There are some minor exclusions, so read the fine print. Generally DMM's and clamp meters are all included.

http://www.fluke.com/fluke/usen/home/default
 
P

pacsguy

Well-known member
Joined
Sep 12, 2010
Messages
525
imom said:
I'm surprised people who bought this didnt' just pricematch with chad tool box website for the 15% difference discount... though I don't believe their 115% policy... since the fine print states 15% of the price difference and not 115% difference of the lowest price... to me that would be 85% of the lowest price.
Click to expand...

I ended up doing this. It came to like 205 shipped! That is a deal and a half.
 
S

StinkyBunny

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Joined
Oct 23, 2010
Messages
134
Location
People's Republic of the Chesapeake
Steen27 said:
I went to my local store this morning and placed an order at their kiosk.... paid and went home to also find a cancellation order. :mad:

The frustrating thing is there are TONS of people that actually want to buy things from Sears but over the years both their website and the product knowledge of the people that work at their stores just keep driving people away from Sears by the hundreds.

Sad thing is, I really would like to see the store make it, or at least Craftsman Made in the USA make it but the way they handle their business - the only place they are going is out of business.
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jim2664258 said:
It took hours before it showed as unavailable on the website. The reason is their inventory system *****. A company the size of Sears, and their inventory system *****. Now, given their inventory system *****, it is worth noting that the individual pieces sold separately are still all available - so putting 3 individual pieces together and fulfilling the order because their website ***** apparently is not an option. If you don't have a real-time inventory system (and it is laugh-out-loud funny that an outfit the size of Sears does not) that is the least you can do .. fulfill the orders that were placed w/o it being marked as being out of stock. Idiots.


Here is their email:

Thank you for contacting Sears.com regarding the order #xxxxxxxxx. I appreciate the opportunity to assist you.

I am sorry to hear that your order "3 Piece Premium Grade Ratchet Set" has been cancelled. I apologize for the inconvenience caused to you.

***, after reviewing your order details, I see that item "3 Piece Premium Grade Ratchet Set" was cancelled due to the item being out of stock (you chose a very popular item). While our inventory is updated periodically, it is not in a real-time inventory environment. As our website serves customers throughout the entire country, it is typical that several customers will have the same item in their cart. Inventory is again verified after the order is submitted. It can happen that more orders are submitted than we can complete.

However, the refund of $105.67 has been issued and it will take 3-5 business days to reflect on your mode of payment.

We want to make you happy. Take our survey to tell us how we are doing. Your comments are valuable for us at Sears.

Make sure you're registered at Sears.com for emails, so we can stay in touch!

Please let us know if we can be of any further assistance. We hope that you will continue to make Sears your choice for future purchases.

You can reach us through telephone at our toll free # at: 1-800-349-4358 and also you can chat with us online.

We thank you for your patience and cooperation. We are here for you! Please reply should you have any further questions. We value your business and look forward to serving you in the future. Have a wonderful day!

Look for Great Ideas throughout the store and find Sears exclusive innovations from great brands like Sony, Kenmore, NordicTrack, Craftsman and Reebok.

Shop www.sears.com now to pick up great products for the season.

Sincerely,
{Insert your favorite Indian name here}
Click to expand...

Yea, that's the same canned response I got from them. I paid off the card, it's getting cancelled as well as my rewards program.
 
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mrbreezeet1

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Dec 6, 2010
Messages
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Location
Moundsville, WV, 15 miles South Of Wheeling WV
StinkyBunny said:
Yea, that's the same canned response I got from them. I paid off the card, it's getting cancelled as well as my rewards program.
Click to expand...

And I "wonder"does this tie in with the 100 -120 stores closing due to less sales than last year?

Personally, I can't complain much, Live in the right area, or something?
All the things that I did try to order went through with none of the problems a lot of others have had.
Shipped and Pick up in store.
I can understand there frustration though.

Maybe if they would stop this .
Dear Anthony,

Great news. Your order number 309XXXXXX has been delivered!

Here are the details:

This order contains the item(s) listed below.

Orders with multiple items may ship separately. If you still have items yet to be delivered, we will send you a ship confirmation for each shipment to keep you updated on the status of your order.


I had this Order delivered almost 2 weeks ago.
 
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ishiboo

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Joined
Oct 27, 2010
Messages
9,481
Location
Oshkosh, WI
They called me about a week ago to tell me my order was ready, I have been placing so many orders I didn't know what I ordered but hadn't yet picked up. When I got there, it was a previous GearWrench order I had already picked up.

The store is 45 minutes away, one way, plus fuel and my time... I should have picked it up instead of being honest!
 
L

larryq

Well-known member
Joined
Jul 12, 2011
Messages
2,421
This likely falls into the category of beating a dead horse, burying it and them exhuming it for a few more kicks, but I've made a thread regarding the SK-Grainger deal from a month ago, and how you can uncancel your order if you never got the ratchets you requested. Not sure how many of you fall into this category, but in case you missed them here you go:

http://garagejournal.com/forum/showthread.php?t=131101
 
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98TJ

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Joined
May 31, 2011
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Location
Honolulu, HI
Sale ends the 31st.

402581_1741339590587_1751610005_866176_1938357796_n.jpg
 
K

kissmeimgerman

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Joined
May 19, 2011
Messages
865
Location
NY
haveissues said:
Hand tools made in the Czech Republic will be of good quality. They have a long history of quality manufacturing. Firearms, for example, produced there are among the best in the world. There is a reason hitler wanted the country during ww2-they had manufacturing down.
Click to expand...

The zyklop sockets are taiwan, not sure about the ratchets themselves but it is a safe bet they are Taiwan as well.
 
J

Jeeprz!

Well-known member
Joined
Aug 6, 2011
Messages
169
mrbreezeet1 said:
And I "wonder"does this tie in with the 100 -120 stores closing due to less sales than last year?

Personally, I can't complain much, Live in the right area, or something?
All the things that I did try to order went through with none of the problems a lot of others have had.
Shipped and Pick up in store.
I can understand there frustration though.

Maybe if they would stop this .
Dear Anthony,

Great news. Your order number 309XXXXXX has been delivered!

Here are the details:

This order contains the item(s) listed below.

Orders with multiple items may ship separately. If you still have items yet to be delivered, we will send you a ship confirmation for each shipment to keep you updated on the status of your order.


I had this Order delivered almost 2 weeks ago.
Click to expand...

- I had that same thing happen weeks after a delivery also
 
P

pacsguy

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Joined
Sep 12, 2010
Messages
525
kissmeimgerman said:
The zyklop sockets are taiwan, not sure about the ratchets themselves but it is a safe bet they are Taiwan as well.
Click to expand...

Wow.. I thought all wera was made in Czech republic but you are correct. I emailed chads and they confirmed the sockets were made in taiwan.

That is unfortunate.
 
D

dieselmike

Well-known member
Joined
Mar 18, 2011
Messages
802
Location
BC
pacsguy said:
Wow.. I thought all wera was made in Czech republic but you are correct. I emailed chads and they confirmed the sockets were made in taiwan.

That is unfortunate.
Click to expand...

isnt wera a german company? made in the the c.r...... is already outsourced
 
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imom

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Aug 19, 2010
Messages
124
Location
CAL
pacsguy said:
Wow.. I thought all wera was made in Czech republic but you are correct. I emailed chads and they confirmed the sockets were made in taiwan.

That is unfortunate.
Click to expand...

So I was right... okay... guess I will pass on this set...it's a great deal from Amazon for the Wera set, but I already have a socket set from Koken and SK... I'm interested in the locking extensions so wondering if I should get wera or go for nice set from SK etc... or get some Armstrong Impact locking extension sets. I figured if I get an Impact set...I can use it for the impact gun as well as regular ratchets.

Damn wera...love their design, but they are charging a premium for quality Taiwan... but still not JPN, USA, or EU made products... should be normal price $215 for the set and compete with Gearwrench...but think that's dreaming.

Dieselmike ... Wera started making a few made in Taiwan parts now... I see a lot of Metabo bits that looks like Wera and I know those are made in Taiwan. I don't mind made in Taiwan, but don't want to pay for made in Germany prices...that bothers me.
 
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A

acer66

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Dec 4, 2010
Messages
4,418
Location
Western North Carolina
dieselmike said:
isnt wera a german company? made in the the c.r...... is already outsourced
Click to expand...

It is, but the CR is used by a lot of German companies for making parts and tools.

These days you really do not know, same with Wiha, some tools are made in Germany some are not.

Little off topic but I wanted new cordless tools and I wanted Dewalt since they make their stuff in Mexico, which is as close as you can get to made in the US.
But while their XPR line is still made there the new 20V is made in China.
 
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R

rj-oz

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Joined
Oct 26, 2011
Messages
105
Location
Western Australia (South West)
Just thought I'de add this--
BGS Germany despite all it's German language packaging, imports 90% of it's tools from Taiwan (check it's catalogue), I would BEWARE of all their matte wrenches in the Tektron roll's--they are made in India by HR--they come complete with peeling chrome over rough casting--BGS's packaging is very deceptive imhoo
 
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Y

Yojinbo

Well-known member
Joined
Feb 14, 2010
Messages
628
Location
Oklahoma
Stuey said:
Irwin 81pc drill bit screwdriver bit set - $15 via Amazon.

Must have been a Lowes holiday special that was liquidated, or similar.
Click to expand...

I saw that set at Lowes LAST Christmas season (2010). I think it was slashed to $7 when I picked it up. My thought was spare bits in the truck. The drill bits are kind of "icky" on top but I am super picky about drills. They look a lot like the low-end Bosch bits in color (flat black but seems painted not a metal finish).

The paddle wood bits on hex shafts I have used and I liked them. Nice to change bits on a ladder installing cables through framing members.
 
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BBC71Nova

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Feb 25, 2006
Messages
255
Location
Birmingham, AL
ineedtools said:
That compressor is nice but won't it be cheaper soon?!
Click to expand...

It actually comes up 475$ today so even better. That puts it within 25$ of the Lowes Kobalt equivalent which is on sale for 450$ right now. Curious if the Craftsman is any better or worse regardless of the "regular" price different of >200$.

I'd really like the IR version at TSC but it is >150$ than the Kobalt...
 
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bmrisko

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May 29, 2010
Messages
369
Location
Huntsville, AL
That Craftsman compressor has pretty crappy reviews....I have the Kobalt and have had no trouble out of it other than a stuck gauge, which they promptly replaced under the 3 year warranty.
 
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srode

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Apr 28, 2011
Messages
450
Location
Ohio
Wish they had one of those in a Horizontal model - I am about ready for a new compressor but don't have room for an upright, it has to go under my work bench.
 
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