vandezand
Well-known member
Bump..anybody got pics with tools in them
This is a first I've heard this. A ton of techs have these and roll them all over shops in some cases fully loaded.Just FYI, I purchased an Extreme Tools 41 inch 11-drawer rolling cabinet a year ago and was satisfied with the purchase until I rolled the unit into my garage, which has a slight height difference at the threshold between the garage slab and the driveway. Even though the toolbox wasn't fully loaded (much less than each drawer is rated for as specified on their website), rolling over the 1/4" garage lip caused the sheet metal underneath the cabinet to buckle on the seam, right where the caster is bolted to. This buckling causes the two cabinets to lean about 10 degrees, and i'm unable to roll the cabinet safely now. The other caster is starting to bend as well due to the mismatched height of the two back casters.
After calling the company and submitting a warranty claim, the company representative states that "the owner of the company has determined that this is not a factory defect." and have stopped responding to communication. So I'm out over a thousand dollars because Extreme Tools will not honor their own warranty. Buyer beware, these Chinese made toolboxes look nice but do not hold their rated weight and the US marketing company that rebrands them has no intention of standing behind their product.
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Dunno why everyone is joining and posting a couple posts about these boxes and leaving. Rockintoolboxes.com sells a bunch of these, scratch and dent and new, great feedback and reviews. The guys on the snap on tools buy sell page on Facebook have great things to say, 100+ comments, some from users, some from haters. But good things. What people do say is spend the coin and get the heavier gauge box, with the heavier drawer slides. It's like a kra vs a KRL from snap on.I wonder if there is more to the story, or if Shannon will weigh in?
I need a toolbox soon, and figured this a great place to do some research.
This sounded like a very good option, until the end here.
Don't worry, I'm still lurking around -- I hate to have this be my entree into the community here, but the issue still isn't resolved.
As an update of sorts, I received an alarming letter from the CEO of the ExtremeTools today threatening legal action against me for posting negative reviews on Amazon. Should be a fun one to post up here if things continue to go south with these guys.
Seriously? Considering they are active on this board and seem to handle warranty aspects pretty well (at least here) I'd like to see what you said on amazon to prompt that kind of response from them. Got a link?
EDIT: Never mind I found it pretty easy. Ya know if what you said about receiving a cease and desist letter from them if true I find that very disturbing. It sure looks like you have a legitimate complaint after seeing the pictures. And after seeing the pictures I have anothe question. Does the bottom of that box have any other reinforcing that the wheels bolt too or is it strictly just the sheet metal bottom?
https://www.amazon.com/gp/aw/reviews/B00O90L4P2/ref=cm_cr_dp_mb_top?ie=UTF8
After I posted I looked at your pics closer. It's obvious the reinforcements aren't there for a box rated at that capacity. I also think it's very repairable if you're a crafty guy. It ***** it's up to you to fix but considering they wrote you off already doesn't leave you with much of a choice does it?
Well if ST is watching this is a story I won't forget the next time I am out looking at another box to add.
It's really not too bad looking but with a top case full of tools, boy howdy is this whole thing unstable and dangerous due to the severe lean angle. Bending the mild steel back into place might indeed be doable, but I think I'd feel uneasy knowing that it would be even more prone to reoccur.
I sincerely believe that this is an irregular defect, especially considering most of the reviews here and elsewhere are quite positive. Their handling of an irregularity is troubling, however. It's unfortunate how they've chosen to handle this. Still hoping that we can figure something out.
I'm pretty sure I just saw a green one on Facebook. Had black handles.Shannon, thank you for the follow up! I have kept checking back to keep updated. Glad to see quality customer service in action.
Now, if only the Extreme Elite came in the Lime Green color..........
Rockintoolboxes.com is legit. Brian Clark is his name, he's always filming videos in the warehouse at extreme in Naperville. Shannon is a member here also for strictly toolboxes.comlooking into buying one of these extreme tools tool boxes.
has anyone ever bought from this website Rockintoolboxes.com
i found the extrem tools on there and they are very cheap. i'm
wondering if they are a knock off ?
thanks

I'm not certain, but I think that you don't wanna go off of trade value. Other members can chime in on the value. But it seems somehow snap on manages to give outrageous trade values on boxes that aren't worth what the trade value is. Not saying your isn't, but I've heard some crazy trade numbers on here and feedback has been that there is no way that kind of value in that specific box.Hey guys, I have to say thank you guys for the reviews on the extreme tools tool boxes and I’m really considering upgrading to the full 72” setup with hutch and 2 cabinets. I recently just passed up a used box offer from snap on which is basically the same dimensions and setup of what I’m looking at with extreme tools, only it’s $23k new, he wanted $14k and with my trade ins and rebates came to $6,800. I probably passed up one hell of a deal but I think I’m better off getting the extreme tools setup and sell off my 2 Matco boxes and in the end only pay maybe $2,000. Somebody please correct me if I’m wrong but I think this would be the best way. Which brings me to my main question, I currently have a Matco 6s double bank with stainless top I bought new for $5,500 and a Matco 4s double bank (nothing special) I got used from a friend for a undisclosed price. Both of which are in decent shape, the 6s has some knicks and scratches and the 4s has a small dent in the face of one drawer (got it that way) snap on offered me $7,000 for both on trade in, so my question is what do you guys think they are worth? Do I go off the trade in value? And any info you guys could give about what I am looking to do would be great!! P.s. it’s probably fate that the 120” setup literally fits perfectly with a half inch to spare where I can place a box at my work!!! Haha 10 year independent shop mechanic represent!![]()
Well, I am finally in a position to purchase.
I have checked in with Shannon’s site, and Brian’s site looking for the Lime Green in at least a 72” size.
Hopefully I hear back soon.