Vbwiley92
Well-known member
Says there are two in NW Raleigh in the mobile pro app.I made someone happy today. I started out the morning. I got up at 5am this morning and went on the hunt for an M18 grinder and circ saw. I searched every store in the area. 5 total. No luck. One store had them at full price and all of the others were sold out.
One store I went in the tool guy was looking though the clearance stuff. I asked him if he was putting out new stuff. He replied that he had been out for two day and he was checking to see what deals were in there. I guess we know where a lot of the deals go. I searched the store and found three DeWalt tool box sets. They were still in the box wrapped up in shrink wrap in top stock. Not any where near the tool department. It was priced at $90.04 for the top and $135.09 for the bottom. I asked if they could price match the closest store which was at $88.03 and $68.03. The tool guy said he needed to get the department head. She came out and talked to me I asked if I could transfer to my store so I could buy it at the lowest clearance price. After talking to me a while she said that she would match one or me. I said ok I want to purchase it. I said that I had to drive home and get my truck and could I go ahead and pay for it. She said that's not nessicary and that she would be there until 1pm. They would pull it down and get it ready. She instructed the tool guy to go pull 1 down and put it aside for me.
I left drove home got my truck and made it back by 12:30. I went in and looked and both pallets were no longer in top stock. I found the same tool guy. When I found him he said your too late all of the sold. He said it with an attitude. I said I just drove 100miles to go get my truck. Just like we discussed. I asked to speak with the department head again. He called her up there. Apparently he took it upon himself to pull all three sets down and put them right up front next to the registers. She asked him why he didn't set the one aside like he was instructed. He said he didn't know if I was coming back. I asked to speak with the manager. She told the manager that I did just go drive all the way to get my truck with a promise to get one down for me. She even admitted that I wanted to pay for them at the time.
The manger said he was sorry and he would see if he could locate one for me. He was really nice and he did seem to try to locate another one. He asked if he could substitute another box. All they had was crappy husky boxes. He ended up giving me a good deal on a Milwaukee led light. The person that screwed me was the tool guy. I feel like he called someone and told them to come buy the tool boxes. He had an attitude the min I came back in the door. When the manager looked one person bought two of the sets and someone came a little later and bought the last one.
Did someone in here buy a DeWalt today?
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