JDon99
Well-known member
That won't happen with a 3rd party seller purchase. I have had this kind of stuff happen in the past from 3rd party sellers, hopefully you guys don't get burnt.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
steal on a mini DA
- Thread starter alpaca
- Start date
That won't happen with a 3rd party seller purchase. I have had this kind of stuff happen in the past from 3rd party sellers, hopefully you guys don't get burnt.
I had a similar problem once with something else. The vendor claimed amazon was at fault listing the wrong photos.
Was a huge hassle. Had to do the Amazon a to Z guarantee after vendor told me to f off.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Photos, listing description, everything indicates we'll get a sander as part of a kit. No question that if we don't Amazon will rectify (refund), hopefully without much trouble.
I'm hoping 'Hector' is wrong and a full kit will still be shipped-- hard to believe they'd sell a few sheets of sandpaper for $55, much less twice in a month (people must have screamed ****** murder the last time if so?)
I am not worried about it... only cost $55 and between the Amazon A-Z and my CC, I am covered. But even the follow up e-mail from Autoplicity thanked me for the purchase of a "Chicago Pneumatic CP7200S Mini Random Orbital Sander Kit". So we shall see how this plays out.
Glad I didn't order.... my spidermen sense told me something was fishy especially when it involves a third party seller on amazon....its worst then ebay...they hid behind Amazon's name...some of them are shady as hell....
I only choose Amazon as the seller when I shop Amazon....safer bet.
And if its Amazon's fault....just maybe they might compensate???
but if its the seller's fault....then it might not be that pretty..
I only choose Amazon as the seller when I shop Amazon....safer bet.
And if its Amazon's fault....just maybe they might compensate???
but if its the seller's fault....then it might not be that pretty..
Last edited:
I did some googling before ordering and they seem to have a good reputation on various forums. Hopefully they will do right. I mean it's not like it was one of those listings where the description doesn't match the title and wasn't cheap enough that it was an obvious **** up.
Still though... how could sending a 3" pad I paid $55 for be overlooked considering it isn't even close to what is listed? It's not like the part numbers or close or they sent the sander instead of the kit, the price is way off and the item is way off.
Still though... how could sending a 3" pad I paid $55 for be overlooked considering it isn't even close to what is listed? It's not like the part numbers or close or they sent the sander instead of the kit, the price is way off and the item is way off.
Last edited:
bczygan
Well-known member
Just got a package containing a $55 3" backing pad cpt8940158330
That's enough for me.
I'm going to see if I can cancel the order.
Also see the horrible reviews of the company:
https://www.trustpilot.com/review/autoplicity.com
Spn1025
Banned
I did some googling before ordering and they seem to have a good reputation on various forums. Hopefully they will do right. I mean it's not like it was one of those listings where the description doesn't match the title and wasn't cheap enough that it was an obvious **** up.
Still though... how could sending a 3" pad I paid $55 for be overlooked considering it isn't even close to what is listed? It's not like the part numbers or close or they sent the sander instead of the kit, the price is way off and the item is way off.
Like the $25 SK tool box I just ordered? Also sold by Autoplicity
Spn1025
Banned
That's enough for me.
I'm going to see if I can cancel the order.
Also see the horrible reviews of the company:
https://www.trustpilot.com/review/autoplicity.com
Reply from Autoplicity
Published Tuesday, November 11, 2014
Hello,
We apologize for the inconvenience our company has caused you. Please understand that we are a drop ship company, meaning we rely on our distribution warehouses to contact with the manufacture regarding requests. Trust me when I saw we are at the manufactures mercy to get updates, some take weeks. We sincerely do apologize.
I wonder how they drop ship a discontinued SK tool box
Spn1025
Banned
Just got my confirmation email from Autoplicity on the SK box lol. Still not keeping my fingers crossed
bczygan
Well-known member
Just emailed via Amazon to cancel; my item is also listed as 'preparing for shipment' so we'll see if they pull out in time. I also got the followup email thanking me for the purchase of a CP7200S sanding kit, so they really don't have any leg to stand on if they refuse a refund.
Weird thing is that backing pad is listed for $35-$45 at some places, including Amazon-- can't believe CP wants that much!
Weird thing is that backing pad is listed for $35-$45 at some places, including Amazon-- can't believe CP wants that much!
bczygan
Well-known member
I see how these kind of companies can work.
They need not have any physical location.
No warehouses.
No stock.
Just electronic ordering and an outsourced customer service boiler room somewhere.
Slow and mixed up deliveries, bad customer service and inaccurate listings result.
Great business model. Makes them money.
They need not have any physical location.
No warehouses.
No stock.
Just electronic ordering and an outsourced customer service boiler room somewhere.
Slow and mixed up deliveries, bad customer service and inaccurate listings result.
Great business model. Makes them money.
warmpancakes
Well-known member
Just got a package containing a $55 3" backing pad cpt8940158330
weird Mine is shipped and has a shipping weight of 5 lbs thats a UPS verified weight
Spn1025
Banned
weird Mine is shipped and has a shipping weight of 5 lbs thats a UPS verified weight
That's a backing pad and a about 500 sheets of crumpled yellow paper. Maybe even the chains only for a welding cart.
Spn1025
Banned
Just emailed via Amazon to cancel; my item is also listed as 'preparing for shipment' so we'll see if they pull out in time. I also got the followup email thanking me for the purchase of a CP7200S sanding kit, so they really don't have any leg to stand on if they refuse a refund.
Weird thing is that backing pad is listed for $35-$45 at some places, including Amazon-- can't believe CP wants that much!
Did you hit the "Request Cancellation" button on the order details page in your Amazon account?
bczygan
Well-known member
So, besides contacting the company every way I knew how, and requesting a cancellation by them, using the Amazon "contact seller" method, I just called Amazon.
Getting them is a little difficult. They actually call you.
After a half hour on the phone, I got 2 orders straightened out.
Amazon is getting the company to cancel the original order. They are having the same trouble as I did, with contacting them, so it may take a little while.
They had me order the same item from them direct, and gave me a credit, making the price the same. All the help came from a nice lady or girl from Jamaica, mon!
So all is well. Even got a small credit for the second shock arriving a day later than the first one, and they're shipping it overnight, no extra charge.
Bill
Getting them is a little difficult. They actually call you.
After a half hour on the phone, I got 2 orders straightened out.
Amazon is getting the company to cancel the original order. They are having the same trouble as I did, with contacting them, so it may take a little while.
They had me order the same item from them direct, and gave me a credit, making the price the same. All the help came from a nice lady or girl from Jamaica, mon!
So all is well. Even got a small credit for the second shock arriving a day later than the first one, and they're shipping it overnight, no extra charge.
Bill
Amazon is getting the company to cancel the original order. They are having the same trouble as I did, with contacting them, so it may take a little while.
They had me order the same item from them direct, and gave me a credit, making the price the same.
So you are getting a CP7200s from Amazon for the Autoplicity price?
Did you hit the "Request Cancellation" button on the order details page in your Amazon account?
Yes, that's correct.
bczygan
Well-known member
So you are getting a CP7200s from Amazon for the Autoplicity price?
Yes!
From my order page:
Preparing for Shipment
Delivery estimate: We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date.
Track package
Chicago Pneumatic CP7200S Mini Random Orbital Sander Kit
Sold by: Amazon.com LLC
$55.11
I had to order it for the full price, while I was talking to the lady on the phone. She then gave me a one time adjustment.
Bill
Last edited:
bczygan
Well-known member
Another way to try to get satisfaction is to call the company.
Note that you will not get what you want from the first person you talk to. They will offer that you return the item for a full refund, and then you order the item for the full $127 price.
You must escalate the claim to management. They probably won't be in, and when transferred to their voicemail, you will be disconnected, as I was.
It will help to have a screen capture, of you order and their page from Amazon, showing the complete description and all part numbers. A copy of the email congratulating you on your order might also be fun.
Try asking for a Jasmin Garcia.
Bill
Note that you will not get what you want from the first person you talk to. They will offer that you return the item for a full refund, and then you order the item for the full $127 price.
You must escalate the claim to management. They probably won't be in, and when transferred to their voicemail, you will be disconnected, as I was.
It will help to have a screen capture, of you order and their page from Amazon, showing the complete description and all part numbers. A copy of the email congratulating you on your order might also be fun.
Try asking for a Jasmin Garcia.
Bill
Last edited:
bczygan
Well-known member
Finally cancelled. Left negative review.
Another way to try to get satisfaction is to call the company.
Note that you will not get what you want from the first person you talk to. They will offer that you return the item for a full refund, and then you order the item for the full $127 price.
You must escalate the claim to management. They probably won't be in, and when transferred to their voicemail, you will be disconnected, as I was.
It will help to have a screen capture, of you order and their page from Amazon, showing the complete description and all part numbers. A copy of the email congratulating you on your order might also be fun.
Try asking for a Jasmin Garcia.
Bill
Awesome, thanks!
I will try this tomorrow as I still really want this mini DA...but not for 127 bucs!
jlipsky14
Well-known member
Yes!
From my order page:
Preparing for Shipment
Delivery estimate: We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date.
Track package
Chicago Pneumatic CP7200S Mini Random Orbital Sander Kit
Sold by: Amazon.com LLC
$55.11
I had to order it for the full price, while I was talking to the lady on the phone. She then gave me a one time adjustment.
Bill
Did you wait to receive the original order before calling or did you call Amazon and tell them what you expect to happen?
I want to call amazon and do the same as you and have them send me the sander at the discounted price but don't know if I should wait until the package comes.
Looks like I am getting a very light box (1lb per the tracking info) from "INTEGRATED SUPPLY NETWORK INC" in GA via UPS and assume it is a $55 sanding pad. I plan to file an immediate claim with Amazon after it gets delivered tomorrow and let them deal with it. Oh well...
Wow, I placed my order days before everyone here and I get this email.
Please log in to your Amazon account and submit a return request. We are out of stock on the sander and there is not time frame for a restock. We can only issue a full refund at this time. We will get you a label and will issue credit as soon as part is on its way back to us. Please let me know if you have any other questions.
It says they have 36 in stock on their website
Please log in to your Amazon account and submit a return request. We are out of stock on the sander and there is not time frame for a restock. We can only issue a full refund at this time. We will get you a label and will issue credit as soon as part is on its way back to us. Please let me know if you have any other questions.
It says they have 36 in stock on their website
Last edited:
Spn1025
Banned
Wow, I placed my order 3 days before everyone here and I get this email.
Please log in to your Amazon account and submit a return request. We are out of stock on the sander and there is not time frame for a restock. We can only issue a full refund at this time. We will get you a label and will issue credit as soon as part is on its way back to us. Please let me know if you have any other questions.
It says they have 36 in stock on their website
If they never shipped anything, then why the return label?
If they never shipped anything, then why the return label?
They shipped me a 3" pad. I made this thread and ordered it a few days before making this thread.
bczygan
Well-known member
If it were me, I would first try contacting the company. I would do it before it shipped, if at all possible. Try to get management to make it right by sending the correct item. They are a mess, and the initial contact people you get answering the phone are NOT inclined to make you whole. I don't know if management is either, but it is worth a try.
The other alternative is to wait until the shipment arrives and then complain.
Frankly, I don't expect much from them. I was never even able to get a manager on the phone. And I'm not sure if they are just inept, or actually scamming people.
Then, if they won't play ball, I would call Amazon and get their help. After a replacement is ordered (If they will do it), then quickly call the company and get the original order cancelled.
Bill
The other alternative is to wait until the shipment arrives and then complain.
Frankly, I don't expect much from them. I was never even able to get a manager on the phone. And I'm not sure if they are just inept, or actually scamming people.
Then, if they won't play ball, I would call Amazon and get their help. After a replacement is ordered (If they will do it), then quickly call the company and get the original order cancelled.
Bill
Last edited:
Spn1025
Banned
I don't think they are trying to scam people, they just have a ****** "business model". They are drop shippers. They have over 100,000 listings on Amazon. Whatever info they have on that sander disagrees with what is posted on Amazon. They need to take that listing off.
They have a 4.2 star rating with thousands of reviews. IMO that's about right for a drop shipper.
Personally I think drop shipping should either be banned on Amazon or it should state in their listing what they are doing.
I agree that their customer service is garbage. That's what happens when you have a couple people trying to manager thousands of orders from a broom closet.
They have a 4.2 star rating with thousands of reviews. IMO that's about right for a drop shipper.
Personally I think drop shipping should either be banned on Amazon or it should state in their listing what they are doing.
I agree that their customer service is garbage. That's what happens when you have a couple people trying to manager thousands of orders from a broom closet.
jlipsky14
Well-known member
Mine already shipped out.
Will wait until it comes and give them a call, if they don't make it right amazon will be getting a call. We will see.
Will wait until it comes and give them a call, if they don't make it right amazon will be getting a call. We will see.
Spn1025
Banned
Drop shippers?? Please explain
You order an item from Autoplicity, then Autoplicity orders the item either directly from the manufacturer or some other distributor and has it sent to you.
Meaning Autoplicity has ZERO inventory, they're basically just making a little profit by routing your order
Spn1025
Banned
Any new info on your box order SPN? I haven't heard anything since the other day.
Nope. I just sent them an email through Amazon asking when they plan on shipping it.
I was tempted not to say anything though..
Nope. I just sent them an email through Amazon asking when they plan on shipping it.
I was tempted not to say anything though..
I won't say anything. Let me know when they respond.
They shipped me a 3" pad. I made this thread and ordered it a few days before making this thread.
Same here. Hope returning it isn't a pain. Wish I could get the actual item for the $55 I paid.
Spn1025
Banned
Now I don't know what to think. I just got a shipping confirmation for the SK box. No tracking number...
Hello xxxxxxxx,
"SK 86106 26-Inch Wide by..." has shipped.
Details
Order #102-5300057-xxxxxx
Estimated delivery date:
Tuesday, September 8, 2015 -
Wednesday, September 16, 2015
Why tracking information may not be available?
Your Orders
Shipped to:
xxxxxxx
xxxxxxx
Total Before Tax:
Shipment Total:
$25.26
$25.26
I'd assume that (if it really is shipped and it really is an SK tool chest) since it's a large item, it won't be coming FedEx, UPS, or USPS, hence no tracking.
I guess all I can do is wait now and see what arrives. If it does come UPS, i'll get a notification from MyUPS where I can check the shipping weight.
Hello xxxxxxxx,
"SK 86106 26-Inch Wide by..." has shipped.
Details
Order #102-5300057-xxxxxx
Estimated delivery date:
Tuesday, September 8, 2015 -
Wednesday, September 16, 2015
Why tracking information may not be available?
Your Orders
Shipped to:
xxxxxxx
xxxxxxx
Total Before Tax:
Shipment Total:
$25.26
$25.26
I'd assume that (if it really is shipped and it really is an SK tool chest) since it's a large item, it won't be coming FedEx, UPS, or USPS, hence no tracking.
I guess all I can do is wait now and see what arrives. If it does come UPS, i'll get a notification from MyUPS where I can check the shipping weight.
Last edited: