RedPenguin
Well-known member
Funny you mention this, just happened to family member on the exact same game.
Shop Your Way Rewards - Free and Bonus points thread
- Thread starter Doohickey
- Start date
Funny you mention this, just happened to family member on the exact same game.
Crazy day in the office, so I did not play all games but I got the same 15 cents.
I wonder if there is a way for them to see lifetime expired points, and ask if we can have them back
I may have a pretty good amount. Most of the time, if I am not able to get to $10, and did not really want to spent OOP if there is nothing that I need, I just let them expire. 10 cents here, 20 cents there... I am sure it adds up...
Crazy day in the office, so I did not play all games but I got the same 15 cents.
I wonder if there is a way for them to see lifetime expired points, and ask if we can have them back
I may have a pretty good amount. Most of the time, if I am not able to get to $10, and did not really want to spent OOP if there is nothing that I need, I just let them expire. 10 cents here, 20 cents there... I am sure it adds up...
*Somebody* knows, but they sure won't restore them for you anymore.
Even just asking for what's expired within the past week or month will get you a "not if you've ever had points restored before, and never again for the rest of your life" customer-hostile spiel since the crackdown a few months ago.*Somebody* knows, but they sure won't restore them for you anymore.
Right right totally agree @Hexen.
Business should slows down as we are nearing the end of the year so I may try anyway when I get bored at work one of these days. Just can not resist the free entertainment trying to argue (politely) with them
I can see why they wont do that, because if they do, I would have let all of my points expire, and cash-in for a big discount on one of those expensive fridge at the end of the year!
RedPenguin
Well-known member
I don't actually know for a fact, but glad you asked this as I forgot to think of that when I was talking with some people about ordering on Monday.
Yet based on previous experience with my PS, it does seem like they tend to take off every single holiday, so I'd give it like a 90% chance that they won't be there unfortunately.....
I guess if you don't mind dealing with some drama, you can do like I did before and @Hexen also, convince Chat to do the order as if they were your PS, so you don't lose the FC. It's a lot more effort but does work.
Thanks Red! Good idea. I’ll try PS first thing Monday, then switch to Chat if needed.
Just FYI, I tried this a few weeks ago since I got nothing to do at night. Chat did not want to do this. I end up ordering via PS the next day. So if that does not work, you may want to hang-up and chat with different person.
Yeah, it is definitely more hit-and-miss with chat. They are mostly willing to waive shipping, but less willing than PS to combine that with using your FC. They can do it, but you have to catch the right one in the right mood.
RedPenguin
Well-known member
I guess Citi must have hired the SYW Team to manage their card.....
I sent an online message on Thur, asking if they can verify if I spent enough in Oct for the first promo. They don’t explain in the email exactly how they calculate it, so it’s more of a 50-50 chance that I made it.
All I keep getting notified is that Citi keeps forwarding my message to other departments.... It has been forwarded 3 times now......
I wouldn't even bother contacting them and just let the chips fall where they may as they say, but I didn't think I'd get the signup Bonus as I thought I missed it by just a little bit too little spending, but did after I checked with CS.
Also some credit card junkies said it's best to keep an eye on it and possibly contact as sometimes cards don't auto give valid Bonuses even though you did everything you were told to do and CS has to manually add it.
I sent an online message on Thur, asking if they can verify if I spent enough in Oct for the first promo. They don’t explain in the email exactly how they calculate it, so it’s more of a 50-50 chance that I made it.
All I keep getting notified is that Citi keeps forwarding my message to other departments....
It has been forwarded 3 times now......I wouldn't even bother contacting them and just let the chips fall where they may as they say, but I didn't think I'd get the signup Bonus as I thought I missed it by just a little bit too little spending, but did after I checked with CS.
Also some credit card junkies said it's best to keep an eye on it and possibly contact as sometimes cards don't auto give valid Bonuses even though you did everything you were told to do and CS has to manually add it.
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Won $1 in a random Xtra game Sun, + $0.45 of small stuff.
Monday expected game schedule:
10am-12pm CT $1 bonus in app
11am-12pm CT $1 WW Xtra
1-2pm CT $1 WW Xtra
2:20-4pm CT $1 bonus in app
6:30-8:30pm CT $1 bonus in app
7-8pm CT $1 WW Xtra
Monday expected game schedule:
10am-12pm CT $1 bonus in app
11am-12pm CT $1 WW Xtra
1-2pm CT $1 WW Xtra
2:20-4pm CT $1 bonus in app
6:30-8:30pm CT $1 bonus in app
7-8pm CT $1 WW Xtra
RedPenguin
Well-known member
Apparently they are actually in today!
Fellow user left a message thinking they won't get to it until Tue, but got their order & a response.
RedPenguin
Well-known member
I don't know how many here ever do much online shopping at Walmart but SYW still has a 3% back in Points for Walmart.com for practically any purchase for store pickup or delivery.
https://www.shopyourway.com/walmart/more-ways-to-earn-at-walmart
That's actually pretty decent because many cashback sites seem to break Walmart up different percentages for clothing, tools, electronics, etc vs SYW who just seems to go "Buy whatever you want, get 3% back."
The only bummer (but actually shorter than most cashback sites also) is you typically don't see the points until 10 days later and valid for 14 days.
https://www.shopyourway.com/walmart/more-ways-to-earn-at-walmart
That's actually pretty decent because many cashback sites seem to break Walmart up different percentages for clothing, tools, electronics, etc vs SYW who just seems to go "Buy whatever you want, get 3% back."
The only bummer (but actually shorter than most cashback sites also) is you typically don't see the points until 10 days later and valid for 14 days.
Darn, I rarely order from Walmart but I just ordered something last week, totally forgot about the SYW passthrough thing. Could've made about $1.
RedPenguin
Well-known member
You are definitely right. They have everything a giant mess.
A phone agent & online agent said my Oct purchases all count towards the promo even though I activated in Nov as they didn't tell me until 10/25 of the promo.
Now another agent is telling me that Oct purchases don't count at all and it's only Nov onward.
They make my head spin just like contacting SYW for anything does.......
EDIT: Now it seems like my 94 cents from Thur are not going to add possibly and I will have to try and get some more points from Sweeps for my order tomorrow.
I like how Citi does a great job with their private card but they seem to do a bad job with this one.....
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impactsocket
Well-known member
- Joined
- Jan 9, 2014
- Messages
- 769
11/11/19 = no wins
I won $0.45 in small stuff Mon morning, then spent everything I had on a hammer and some Craftsman ornaments, and then won one of the $1 evening games.
Tuesday expected game schedule:
10-11:30am CT $5 bonus in app
1-3pm CT $2 bonus in app
3:30-4:30pm CT $5 WW Xtra
5-6:30pm CT $4 bonus in app
7-8pm CT $2 WW Xtra
7-9pm CT $5 bonus in app
Tuesday expected game schedule:
10-11:30am CT $5 bonus in app
1-3pm CT $2 bonus in app
3:30-4:30pm CT $5 WW Xtra
5-6:30pm CT $4 bonus in app
7-8pm CT $2 WW Xtra
7-9pm CT $5 bonus in app
RedPenguin
Well-known member
Well the FS fun is over with a PS!
I was just told that the FS for $10+ orders has been taken away yesterday.
You must now always do OOP extra before any FS, that even if you had $200 in points, that is not enough for FS, unless you spend $35+ OOP.
Well I guess I more than likely will convert my card to TY Points. I got pretty much every tool I could ever want & not sure it makes OOP sense to buy household necessities at higher prices & shipping when I can just get locally.
I was just told that the FS for $10+ orders has been taken away yesterday.
You must now always do OOP extra before any FS, that even if you had $200 in points, that is not enough for FS, unless you spend $35+ OOP.
Well I guess I more than likely will convert my card to TY Points. I got pretty much every tool I could ever want & not sure it makes OOP sense to buy household necessities at higher prices & shipping when I can just get locally.
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kasander
Well-known member
Well the FS fun is over with a PS!
I was just told that the FS for $10+ orders has been taken away yesterday.
You must now always do OOP extra before any FS, that even if you had $200 in points, that is not enough for FS, unless you spend $35+ OOP.
Well I guess I more than likely will convert my card to TY Points. I got pretty much every tool I could ever want & not sure it makes OOP sense to buy household necessities at higher prices & shipping when I can just get locally.
That's a bummer. I still have $30 in points to spend. Maybe they will let me make one more order...
RedPenguin
Well-known member
I doubt a PS will. Mine claims she has no power to make even a one-time exception.
Chat told me though that they will make a one-time exception but I have to pick different items because they can't apply points to any Grocery item like the PS can.
I am just waiting a few hours until $0.94 comes in from my card then I can get my items and not lose like $12.50.
I debated not caring, but I did spend hundreds on the card to get half of those points.......
Well the FS fun is over with a PS!
I was just told that the FS for $10+ orders has been taken away yesterday.
You must now always do OOP extra before any FS, that even if you had $200 in points, that is not enough for FS, unless you spend $35+ OOP.
Well I guess I more than likely will convert my card to TY Points. I got pretty much every tool I could ever want & not sure it makes OOP sense to buy household necessities at higher prices & shipping when I can just get locally.
I was told a similar thing by my PS a few weeks ago-reported it here-except I was told must be $10 or more Out Of Pocket. Others here claimed that wasn’t correct. I complained to my PS. Next day I was randomly reassigned to a new PS and I’ve now done 2 free shipping orders with the new PS, one for no OOP. The second order was yesterday with only $3 OOP on an order of around $16 before points and freecash.
RedPenguin
Well-known member
Wow, it's all a big mess.
A few others on FB were told by their PS that it's $35+ OOP now.
RedPenguin
Well-known member
Well, I guess they're determined to lose the business of everyone who just found out their stores are closing and had been told PS/chat was the way to still be able to buy from Sears/Kmart.
I know for someone like me in Westcentral PA, it's like they barely want us as shoppers at all.
It seems like they constantly keep closing local stores in my state and the website literally tells me if I want KMart, I must travel to Maryland now.....
That doesn't look like a good sign when a store tells you to travel to a different state to shop with them.....
I was shopping online and using points & FREECASH and then just paying OOP extra, then they tell people you must pay $59 or now $35 OOP or pay shipping every time.
Then they at least said a PS will waive shipping so that kept me for about 8 months.
Now with that stopped, I don't really see the points of myself or any shopper in my area shopping with them at all.
I mean who wants to pay $35+ OOP and higher prices and not even be guaranteed you will receive the correct items.....
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I know for someone like me in Westcentral PA, it's like they barely want us as shoppers at all.
It seems like they constantly keep closing local stores in my state and the website literally tells me if I want KMart, I must travel to Maryland now.....
That doesn't look like a good sign when a store tells you to travel to a different state to shop with them.....
I was shopping online and using points & FREECASH and then just paying OOP extra, then they tell people you must pay $59 or now $35 OOP or pay shipping every time.
Then they at least said a PS will waive shipping so that kept me for about 8 months.
Now with that stopped, I don't really see the points of myself or any shopper in my area shopping with them at all.
I mean who wants to pay $35+ OOP and higher prices and not even be guaranteed you will receive the correct items.....
And meanwhile, Amazon recently did away with their 'add-on' item status, meaning the whopping half of the country who has a Prime membership in the house can now order things for as little as ~$1 and get free shipping from Amazon. (Used to be that 'add-on items' could only be ordered in a $35+, and then $25+, order.) Sears is going in the opposite direction, and a whole lot of people have an easy alternative.
Oh, AND if anyone who had been relying on PS free shipping still wants to mess with ordering from Sears/Kmart, there's not a whole lot of reason to spend time on messing with the PS app-only communication during limited hours anymore. Use chat if you need a price-match, or place the order yourself if you don't.
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People are saying this change only kicked in this morning, Tue Nov 12, 2019. Yesterday everything was normal, and then today, wham with no warning.
Yep that is what happening with me now. Bought a combo fishing rod and reel. The rod arrived last Saturday (without the reel). I am trying to deal with this new PS who does not seems to be interested dealing with my problem.
Price was good (not great) because I used some points, but the headache that I am now dealing with is starting to make this deal not worth it. If I ordered from Amazon, this would have been fixed already. A short call, and I am done vs messaging PS who is not responsive at all...
And they want to charge $100 to be some sort of exclusive member for this kinda of service...
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RedPenguin
Well-known member
Well that worked at least.
Finally got my 94 cents from the card and talked to Chat.
I explained myself real quick and agent said the "I'll do the order this time but normally we don't do this" and put my order in and got rid of all points except 60 cents, but I consider that I used all my credit card points up and that I'm just losing a tiny bit of sweeps.
Like I said, I would have just left the points and figure oh well, but spending like $450 or so on my credit card, made me not want to lose at least those points.
Finally got my 94 cents from the card and talked to Chat.
I explained myself real quick and agent said the "I'll do the order this time but normally we don't do this" and put my order in and got rid of all points except 60 cents, but I consider that I used all my credit card points up and that I'm just losing a tiny bit of sweeps.
Like I said, I would have just left the points and figure oh well, but spending like $450 or so on my credit card, made me not want to lose at least those points.
As long as the order is connected to your own Sears/SYW account and not the weird PS bulk account they used to use when you have OOP, you can try using the regular Sears chat to get it resolved probably-easier. At least chat is available about twice as many hours a day and you're not tied to waiting for one particular person to be available to answer you.
We'll miss you.
7pm bonus game seems to be borked, never showed up. Multiple complaints on SD so I know it's not just me. Tried restarting the app, still nothing.
impactsocket
Well-known member
- Joined
- Jan 9, 2014
- Messages
- 769
11/12/19 = no wins
There was also no wins on 11/11/19.
2 days in a row with no wins. This has never happened to me before.
There was also no wins on 11/11/19.
2 days in a row with no wins. This has never happened to me before.
Then you were probably due! I know I’ve had that happen and have seen others say the same. My guess is if keep playing your odds are going to get better soon. Those of us who no longer have a Sears store nearby and have now apparently lost the ability to get free shipping with points orders are likely to stop playing.
hmm.. I did pay OOP and looking at my order history, it shows Billing Address: Shop Your Way Personal Shopper. Is this what you mean by "PS bulk account"?
I'll give PS a chance to make this right tomorrow, but then will try to resolve with chat.
Thanks @Hexen!
WWW code:
punk1nSpice
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No, if it shows in your account's order history at all, it should be fine. This was something I only heard about from RedPenguin (IIRC) in the first few months of the PS program, it made the orders invisible to you without looking it up by the order number (there is/was some obscure webpage in the Sears site to do that).
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Crazy winning streak on WL/tiny bonus/WWWed early this morning! I spent about 30 minutes playing all the games except the regular Xtra ones, and won 28 times in a row!! (All 10 WL + 1 tiny bonus + 16 base WWWed + 1 social WWWed... then my luck ran out and lost the remaining 3 WWWed spins. Most were nickels, and a few dimes. No $20, darn.) I guess I finally caught it after some downtime. The abrupt loss of free shipping probably got quite a few players to quit too.
I only won $0.10 total on Tue, though.
Wednesday expected game schedule:
12am-11:59pm CT 16x+ tiny WWWed Xtra (fall 2019 changes)
12am-11:59pm CT tiny bonus in app
11am-12pm CT $2 WW Xtra
2:30-3:30pm CT $3 WW Xtra
4-5pm CT $4 WW Xtra
5:30-6:30pm CT $1 WW Xtra
7-8pm CT $5 WW Xtra
punk1nSpice
(All 10 WL + 1 tiny bonus + 16 base WWWed + 1 social WWWed... then my luck ran out and lost the remaining 3 WWWed spins. Most were nickels, and a few dimes. No $20, darn.) I guess I finally caught it after some downtime. The abrupt loss of free shipping probably got quite a few players to quit too. I only won $0.10 total on Tue, though.
Wednesday expected game schedule:
12am-11:59pm CT 16x+ tiny WWWed Xtra (fall 2019 changes)
12am-11:59pm CT tiny bonus in app
11am-12pm CT $2 WW Xtra
2:30-3:30pm CT $3 WW Xtra
4-5pm CT $4 WW Xtra
5:30-6:30pm CT $1 WW Xtra
7-8pm CT $5 WW Xtra
punk1nSpice
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Sweeps has been sluggish all day. Now it's completely down: yellow-box "ShopYourWay will be back online soon." error page on the website, and teal "Xtra promotions are now available on the Win It! app" idiotic error page on the Win It app.
Came back up by the time I finished composing this message, though... in time to play the 4-5pm game, but no such luck on downtime backlog wins this time.
I ended up with $1.60 total for Wed.
Thursday expected game schedule:
8-11am CT $2 bonus in app
1-3pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
4-5:30pm CT $2 bonus in app
4-5pm CT $5 WW Xtra
7-8pm CT $3 WW Xtra
7-9pm CT $5 bonus in app
Thursday expected game schedule:
8-11am CT $2 bonus in app
1-3pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
4-5:30pm CT $2 bonus in app
4-5pm CT $5 WW Xtra
7-8pm CT $3 WW Xtra
7-9pm CT $5 bonus in app
Question, the free shipping for $10 or above thru PS is officially dead, yeah?
If yes, what does everyone do now? Are you still playing games, and what are those points for? I guess if you planning to order $35 OOP or above then those points can be useful.
Sadly I have ~$5 in both mine and my wife account that is going to go to waste.
I wonder if they going to start letting go PS. I can not imagine there are a lot of business going thru PS. One might as well order straight from the website right?
If yes, what does everyone do now? Are you still playing games, and what are those points for? I guess if you planning to order $35 OOP or above then those points can be useful.
Sadly I have ~$5 in both mine and my wife account that is going to go to waste.
I wonder if they going to start letting go PS. I can not imagine there are a lot of business going thru PS. One might as well order straight from the website right?
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tjpavlov
Well-known member
My PS told me that the free shipping is over. Since all of the local sears stores are closed near me, I think that I might be done. There is an Outlet store near me. I asked if I could order through the PS and pickup in the Outlet. She said maybe.