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Bad concrete pour. Next step?

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NoPressure

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He went on and on about how experienced this crew is so I said well if they're so experienced why couldn't they tell it was too dry to finish properly when they started pouring it? He didn't really have anything to say at first and then tried to tell me that you can't know if a pour is gonna turn out bad until it's all done and you start finishing it. LOL
 
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LXCam

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Wow this guy is really full of **** or grasping for straws.....or both. Was the foundation engineered?
 

matt_i

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I predict a battle and I hope you will persevere thru the process to win this. Its despicable that someone would even try to represent this as acceptable. Its worth doing some basic research if your state has builder's licensing (they may not) as there should be an organized process to dispute this, and no arbitrator is going to side with this as being work that should be paid-for in same condition.

A tool you might use if you need it is to bother the person incessantly. In their world, time is money, and the more time they spend on your problem, the less they can devote elsewhere. They might block your calls or refuse to take them but psychologically they know its you who is calling. I'd leave voice mails and send letters. Obviously if a legal process or an organized process with the state starts then you can't do this. Part of their strategy is to see if you tire out first, but if you can become a constant PITA, the might cave in just to get you to "go away". Squeaky wheel gets the grease phenomenon.
 
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krcoomer

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Bluegrass region
Builder came out today. Long story short he told me it was structurally sound and a pour over would be fine. I told him I would not accept anything other than it being tore out and redone. He said why don't you take the weekend to think about it and we'll talk again. I basically said that's fine but it sounds like you need to take the weekend to think about the fact you're going to have to tear this up and redo it. He was here for about an hour and a half. I recorded it all on my phone. I also told him in writing (per HIS contract) that I did not accept the concrete. He acted offended that I put it in writing. I also made a copy of it for me to keep. I asked him to sign it and he refused. I did get him to acknowledge thst I was giving him written notice on the recording. I'm also going to send it to his office via certified mail. He did say that if we can't come to an agreement he will tear it all out and fix the yard and the driveway and give us our money back.

I will echo everyone else on here. He gave you the out with returning your money which you have on your recording. Remind him of this Monday when you call to let him know that you still reject his pour. I would start looking for your next builder. In your initial post you said it has been raining for days. I assume your trenches were full of water when they started their pour unless you have much better soil drainage. I am not a concrete man, but my understanding is this will weaken your footers. I will let someone else correct me on this if I am wrong.

Learning from this experience I believe in the future any contractor who will be on my property is going to be required to make a notice call to me at the very least as a courtesy.
 

matemike

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Wow!
I thought I had the worst pour on this site.

http://www.garagejournal.com/forum/showthread.php?t=295023

Good for you standing your ground. Be thankful and feel blessed because at least your contractor is still talking to you. I used a fly by night cheapest price I could find guy and he never answered my calls again. Not to mention one of the truck drivers got arrested on my property the night of the fiasco and that made me and my family the talk of the town for a little while.

I had to remove the form boards myself and add footer supports around the perimeter of my slab. Today I have a sound foundation that does not even show surface cracks. It is ugly but I plan to install racedeck one day. Thankfully my concrete mix was good and rebar is strong. But your surface looks terrible. Are you planning to put in flooring or painting over that? I'd still want it redone. Good luck.
 

EOC_Jason

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Man, I thought I've seen some bad pours but that takes the cake. A heaping pile of **** on that slab would make it look better.

Like someone else said, epoxy set anchors are okay if done right (and it's not rocket science). A lot of builders (and even designers) prefer it because then you don't have to fight with crooked / shifted anchor bolts and it makes the pour go better because they aren't having to work around them.
 

ambenz

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My gosh....that's just crazy and makes me happy I did not have that issue...and I got a lot of concrete poured back when I did my garage and driveway.
Good luck with getting back to square one and having it done right....without losing any money for this issue!
 
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NoPressure

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Wow!
I thought I had the worst pour on this site.

http://www.garagejournal.com/forum/showthread.php?t=295023

Good for you standing your ground. Be thankful and feel blessed because at least your contractor is still talking to you. I used a fly by night cheapest price I could find guy and he never answered my calls again. Not to mention one of the truck drivers got arrested on my property the night of the fiasco and that made me and my family the talk of the town for a little while.

I had to remove the form boards myself and add footer supports around the perimeter of my slab. Today I have a sound foundation that does not even show surface cracks. It is ugly but I plan to install racedeck one day. Thankfully my concrete mix was good and rebar is strong. But your surface looks terrible. Are you planning to put in flooring or painting over that? I'd still want it redone. Good luck.

I hadn't really decided on how I was going to finish it. Was leaning towards polishing. Either way there's no chance I would ever accept it even if the floor was the only problem. Our neighborhood is basically a big loop and we are the fifth house on the street so everybody passes by our house as they're coming and going. I'm sure the whole neighborhood has heard the story by now.
 
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NoPressure

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Man, I thought I've seen some bad pours but that takes the cake. A heaping pile of **** on that slab would make it look better.

Like someone else said, epoxy set anchors are okay if done right (and it's not rocket science). A lot of builders (and even designers) prefer it because then you don't have to fight with crooked / shifted anchor bolts and it makes the pour go better because they aren't having to work around them.

That's one of the points he made. The anchors were really the least of my worries. I just wanted to be sure to ask him all the questions I had while he was out here.


My gut feeling is to have him remove it all, fix the yard and driveway, and refund our money. On the other hand I've had an extremely hard time finding a builder that would even return my calls. I've been trying to get this shop built for four months.
 

krcoomer

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My gut feeling is to have him remove it all, fix the yard and driveway, and refund our money. On the other hand I've had an extremely hard time finding a builder that would even return my calls. I've been trying to get this shop built for four months.

I hate to say it, but I am going to side with your gut based on him not wanting to do the right thing from the get go. You mentioned him stating that you never know how dry the mix is going to come off the truck and the few times I have had trucked concrete delivered the rep at the company advised then the driver also knew what the application was and verified that it was correct. He is a garage builder who uses a whole lot more concrete. It would make me wonder what other corners he is cutting. The truck being stuck in your drive is a separate issue with the truck company. If the builder gives you too much **** about it I am sure your neighbor can tell the name on their truck and a call to them might grease things with the builder when you call and tell them you are the guy who almost got to keep their truck for the weekend because their driver didn't know how to get his *** out of the truck to look around before putting that much weight in the mud.
 
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NoPressure

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I hate to say it, but I am going to side with your gut based on him not wanting to do the right thing from the get go. You mentioned him stating that you never know how dry the mix is going to come off the truck and the few times I have had trucked concrete delivered the rep at the company advised then the driver also knew what the application was and verified that it was correct. He is a garage builder who uses a whole lot more concrete. It would make me wonder what other corners he is cutting. The truck being stuck in your drive is a separate issue with the truck company. If the builder gives you too much **** about it I am sure your neighbor can tell the name on their truck and a call to them might grease things with the builder when you call and tell them you are the guy who almost got to keep their truck for the weekend because their driver didn't know how to get his *** out of the truck to look around before putting that much weight in the mud.

I know who the concrete company is and I'm going to call them Monday to get their side of the story. I would agree with you about it being a separate issue except for the fact that I told the builder TWO different times not to bring a concrete truck out here if we had a substantial amount of rain (which we did, by anybody's standards) that it would need at least two days to dry out. This clusterfudge of concrete in my yard is a direct result of him ignoring my instructions. It's real clear by his attitude that he knows more than everyone and for you to try and tell him anything is a great inconvenience and waste of his time.

In my mind he is the builder these are the people he trusts and ultimately it all comes back on him. He tried to blame the truck driver and the concrete guy. All I kept saying was that none of this would have happened if you hadn't ignored my very clear instructions. He acknowledged that on the recording and got real worked up about it every time I came back to that. It was really getting to him. But hey that's the truth. At one point I asked him so how much is the going to cost you to fix this? He said well idk what we're going to do yet but it's gonna cost me a lot. I said, well I sure could have saved you a lot of time and money if you had just listened to me.
 
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Pig9r

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He has given you a clear way out, take it. Any stand up contractor would say I am going to tear it out and make it right, no questions asked. This guy wants to argue about it. Walk away.
 
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Technologyteacher

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Stick to your guns, don't accept it, require GC to tear out and fix yard, then search for new contractor with this new information in your back pocket.
 

dandan111

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It just dosnt look good at all. I'd have the building inspector standing next to you next
Visit with the contractor.
 

EOC_Jason

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My gut feeling is to have him remove it all, fix the yard and driveway, and refund our money. On the other hand I've had an extremely hard time finding a builder that would even return my calls. I've been trying to get this shop built for four months.

Tear it out, have him fix the yard and refund your money. A one-armed blind man could do better. If this is how the build is going to start, imagine the nightmares down the road...

If you see some guys pouring concrete at a residential or commercial job, pull over and talk to whoever is running the crew. Doesn't matter how big or small a pour is, work is work. Not to mention you can inspect their work then and there. And if you aren't in a rush and want to save some money tell him you can wait till things slow down.
 

BillK

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I know who the concrete company is and I'm going to call them Monday to get their side of the story.

I am not sure if this is really a good idea or not. You are not their customer and they really have no responsibility to you, only to the builder who is the one that actually contracted with them and will be paying them. You might make matters worse by getting in the middle.

Personally I would find a totally different concrete contractor and pay them to come out and look at the mess and give you a written opinion on it.

Just my opinion,
 

Toothaker

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Wichita, Kansas
I will chime in with more words of encouragement to listen to your gut and make the GC fix this.

The biggest red flag in this is the GC's attitude. He says that 'this can be fixed' and that you need to 'take the weekend to think about it' - that is a terrible response. He didn't acknowledge the issue, didn't call you and tell you there were problems with the pour but he waited for you to find this mess, and then the first words from his mouth is to try to talk you into accepting this? Think about it! He stood next to this worthless concrete and defended it and tried to tell you that he can build a garage on top of it! Run away from this GC!
 
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JakeKohl

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I will chime in with more words of encouragement to listen to your gut and make the GC fix this.

The biggest red flag in this is the GC's attitude. He says that 'this can be fixed' and that you need to 'take the weekend to think about it' - that is a terrible response. He didn't acknowledge the issue, didn't call you and tell you there were problems with the pour but he waited for you to find this mess, and then the first words from his mouth is to try to talk you into accepting this? Think about it! He stood next to this worthless concrete and defended it and tried to tell you that he can build a garage on top of it! Run away from this GC!

The 'take the weekend to think about it' bit may have been as much for himself - he probably knows what the right thing to do is and just needs time to justify spending the $ (or figuring out who to extract his money from) to pay for it.

This forum is pretty aggressive (and sometimes hateful) when it comes to contractors and wrong doing. At the end of the day, the guy is human and you said he was well respected. I would give him a little time to do the right thing. Getting another concrete company to come look at it and give you an opinion might not be an idea (it might cost you a little to pay them to come out). That opinion might also help you down the road if things get ugly...but it's pretty clear that it's messed up badly. In my opinion, it should be torn out and started over. Accidents happen and there's no reason to get furious over it (yet)...until he refuses to accept responsibility for it and assume the cost of the do-over.
 

joes169

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I asked him about the anchors he said they always use drill in anchors and went on to explain to me why they are better than set anchors.

I can't imagine why they might think they're better, the only true alternative to cast in place anchors is epoxy set. Epoxy is far more expensive and takes far more time to drill/clean/set. I'm guessing they just use wedge bolts in place, which I doubt is even remotely close to acceptable in Alabama.

The 'take the weekend to think about it' bit may have been as much for himself - he probably knows what the right thing to do is and just needs time to justify spending the $ (or figuring out who to extract his money from) to pay for it.

This forum is pretty aggressive (and sometimes hateful) when it comes to contractors and wrong doing. At the end of the day, the guy is human and you said he was well respected. I would give him a little time to do the right thing. Getting another concrete company to come look at it and give you an opinion might not be an idea (it might cost you a little to pay them to come out). That opinion might also help you down the road if things get ugly...but it's pretty clear that it's messed up badly. In my opinion, it should be torn out and started over. Accidents happen and there's no reason to get furious over it (yet)...until he refuses to accept responsibility for it and assume the cost of the do-over.


I agree, with most all of this, good advise. Just don't be surprised if you have a hard time finding another concrete contractor to come out and offer his opinion. I get asked to do this ocassionally and kindly pass. I have a relationship with most other contractor in my small area, no need to destoy that over a few hundred dollars...........
 

EOC_Jason

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Usually once a batch is mixed you have 90 minutes... 2 hours if you don't have to add any water, but that's a stretch... Of course ambient temperature also plays a factor somewhat, so it could be slightly more or less.

However if the truck was stuck for a "few" hours BEFORE it unloaded... Ummm, no... That should have been rejected.
 

ForceFed70

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UPDATE- they are tearing it out today. Fixing my yard and driveway when it is dry enough to do so and refunding my money.

Best possible outcome. While I'm sure it's disappointing to you to delay the build, I think it's best to server ties with this contractor and move on to another.
 

steveo1o9

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Best possible outcome. While I'm sure it's disappointing to you to delay the build, I think it's best to server ties with this contractor and move on to another.

Agreed, now knowing how he handled this situation you would have questioned every move he made if you gave him a second chance. That would have been a very hostile working relationship if construction continued. I am sure you don't need this advice at this point but document the yard repairs before and after, and be on premise for the remaining time these guys are working. They will absolutely short cut any repair work to get the hell out of dodge on a now unpaid job.
 

LXCam

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UPDATE- they are tearing it out today. Fixing my yard and driveway when it is dry enough to do so and refunding my money.


That's great news for you and I think considering his attitude the best thing that could happen . If he thought for one second that should be acceptable WTF would the rest of the build turn out like. But on the other end how FN short sited of him. With that cost lost he could have built your place and still made a couple bucks verses just losing those monies all together. He's obviously a really ****** business man as well as a halfassed contractor.
 

ForceFed70

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Poop happens. In the end this contractor stood tall and gave a complete refund while cleaning up the site. The contractor is all good in my books.

The main reason I think going to another contractor is a good idea is because the relationship with the existing contractor isn't in a good place. As Steveo pointed out, there'd likely be ongoing stress/friction between the OP and contractor and OP would likely be questioning further work. Better to start over.
 
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trashmanssd

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That must be a huge relief and now the new stress of finding a new contractor and having him not get spooked by seeing and or hearing what happened before.

Just finished up my garage build a month ago and the GC while a nice guy was a no show most of the time. My wife and I were left babysitting his crews and his Subcontractors. Luckily my wife is self employed and could run home to check on them and to meet town inspectors a lot. Also as much as I hate over bearing town inspectors I will say I was glad for them with that project as they were on the crews at every step making sure they did everything properly ( I am under mile from ocean had meet bunch new high wind building codes for hurricane safety). It is built like a tank now.
 

SunsetsAndFriends

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Keep us posted as to the final outcome of the concrete tear out and the yard clean up. Glad that you're finally on the road to finding a new contractor for your garage project.
 

lakeroadster

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Is it me or is that slab thickness all over the road. It looks like it ranges from ~6" to under 3" in some places. Or are the extra thin areas where the hot load capped the first pour?. Or was the grading just that far off.

joes169 stated this was a monolithic slab... thus it would / should be considerably thicker around the perimeter.
 

LXCam

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joes169 stated this was a monolithic slab... thus it would / should be considerably thicker around the perimeter.

I could care less about it being thicker, hell I'll pour a slab thicker then required verses dealing with compaction for a small area. Muds a hell of a lot cheaper than labor. But if you look at some of those pictures it looks like some of the flat work is about 2" thick. Also I'm looking at this on a phone sooooo
 

lakeroadster

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I could care less about it being thicker, hell I'll pour a slab thicker then required verses dealing with compaction for a small area. Muds a hell of a lot cheaper than labor. But if you look at some of those pictures it looks like some of the flat work is about 2" thick. Also I'm looking at this on a phone sooooo

I agree that thin is bad.. but thick can also be bad. Uniform thickness is a big deal for a slab on grade. ACI specifies thickness variances and those spec's. are very tight. Uniform thickness yields uniform shrinkage stresses
 
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NoPressure

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Is it me or is that slab thickness all over the road. It looks like it ranges from ~6" to under 3" in some places. Or are the extra thin areas where the hot load capped the first pour?. Or was the grading just that far off.

Looking back at the pictures I think that thin area is just where material got broke off. I really don't know though. I didn't examine it when I was taking the pictures. at this point I just want to be done with this guy.
 

machsnell

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Man what a turd of a job. Good for you and definitely the right move. He was a dbag for even trying to make an arguement that it could be salvaged.

Even if it was a decent pour I would have big reservations of it being poured on saturated subgrade/stone and would have not kept it anyway. This is a very important first step.

Brightside is you will now have the opportunity to get some plastic under the next slab as a vapor barrier. Do it. You want it.



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