Bend Pak HD-9 or Pro Park 9?

[akdiesel]

I'm a new member here, but I've been on other forums long enough to know that people are much more likely to complain than compliment.

Combine that with the fact that BendPak sells a lot of lifts and the number of complaints here _may_ not be out of the ordinary.

Does this forum have the ability to do surveys? It might be interesting to ask members who own a BendPak what they think. Maybe have them rate the following 1 > 10:

1: Safety features
2: Operation
3: Ease of use
4: Customer service
5: Overall quality

Something like that...

Now that is a good idea. As many questions and lifts that are out there this would be good for them all.

 

[CCRT]

BP on You Tube,

Looks good.....

But at about 13 seconds into the video the new owner states he's missing a part :-(

The garage is awesome

4 post casters

 

[440sixpack]

"404: File Not Found" ???



Try this link it was posted at the begininmg of this thread by JSK

http://www.asedeals.com/backyardbuddy_bendpak.pdf

 

[shocksystems]

BP on You Tube,

Looks good.....

But at about 13 seconds into the video the new owner states he's missing a part :-(

If his experience is anything like mine was, it wasn't Bendpak after all, it was the freight company. I ordered an RJ45 air jack with mine and it did not arrive. Bendpak shipped me a replacement and in the meantime Yellow Freight found the original one they lost and tried to ship it to me (I refused shipment). My entire experience with Yellow Freight was terrible. Bendpak was excellent.

Cheers!

Jim

 

[Junkman]

Many times freight companies misplace items, or they wind up on the wrong truck and go to some far off place, only to be put on another truck and delivered a few weeks late. I have been told by shippers not to refuse any shipment, because it then get lost on the way back. They would rather do a pick up and that way they will have a new tracking number for the item. Either way, they have to pay the return shipping. There was a California based dog toy manufacturing company that used to ship orders COD. When ever they were refused, they automatically told UPS to deliver them to my store. They would give me a heavy discount to take everything. It was cheaper than having them shipped back to California and having to sort them and put them back into inventory. I remember one Christmas season, when I got about 30 cases of toys, and ran out of places to store them all. Sold them all off by using a buy one, get one free promotion, and still made a lot of money on the deal. Unfortunately, they have since gone out of business. The strange thing is that no one ever picked up the line and had them made elsewhere. They were great toys, and great sellers.

 

[Pachuke]

Dear Brad. I have a 10 cx and have had nothing but problems . Starting with holes not drilled center to center to 50,thousands pin clearance in arms. Snapping in columns and i have noticed things like arms drooping down at least 3/4 to 1 inch. Not bad for a brand new lift. Contacted Bendpak . They told me Dont Worry thats within Specs,. So i told them "Who are you Kidding was Jay leno blind folded when he purchased a lift from you.

These lifts are Definitely Manufactured over seas . Only thing built in Usa Is the Spx Power Pack. And base of lifts are warped. Trust me ive seen kids weld Better than this.
However I couldn't get warranty until i contacted ALI. Man did the S--T fly then.

So Yes Price does Matter. However i do not have a problem with where the steal comes from. I Know for a fact some or a better portion of the steal is from Canada. I used to work in a Mine and the metal that was extracted was sent to japan. No problems with metal.. Just Who is in control of quality control at bendpak.

Thanks for a bent Ear
Pachuke

 

[Pachuke]

Re: Kinda misleading

Gentlemen (and ladies),

Our great products, 40-year reputation and unsurpassed service speak for themselves.

Regarding the world-class BendPak HD-9 Series Four-Post lifts....

True, some components may be imported but 100% of all assembly and testing is done here at our 300,000 square foot factory in Santa Paula, CA. We ship nearly 2000 lifts a month and employ a staff of over 450 strong. We are not simply a distributor of lifting products, but a full-blown manufacturer.

What is a true American made lift manufacturer Brad? I personally know that the majority of steel we purchase from Bormann Steel here in Los Angeles is imported, much from Asia and Canada. It is stamped right on the steel - you know that.

In regards to bearings vs. bushings - any qualified engineer will tell you that bushings (especially for this application) are a much better design. The Oilite bearings that we use have almost three times the load bearing capacity as a simple roller bearing. There is a reason that almost every lift company in the world uses "bushings" for this low-rpm application. They are simply the best way to go.

BendPak also "rounds" the corners of our tracks and use 1/2" gauge baseplates.

We use a 3" diameter cylinder because that is all that is necessary for this load application. In fact, the same 3" cylinder has been used on our ETL approved 12K lift for nearly a decade. Using a larger cylinder than necessary accomplishes one thing - slower lifting speed.

Regarding the "hobby lift" vs. commercial-grade designs - go here if you want an education.

http://www.asedeals.com/backyardbuddy_bendpak.pdf

I would encourage all to read it and study it. I would be real interested to here from anyone that after reading this does not understand clearly why BendPak is the better choice.

Oh yea - here's the good stuff. BendPak is ready any day, any place, any time to go head to head with ANY four-post lift in its class. That is ANY four-post lift 9K or under. Let's deliver them and install them side by side. Let's start throwing weight on them until they break. Let's load them to 150% under full operation and check for ANY visible or measurable signs of deformation. Let's let prospective buyers walk around and give a pinpoint inspection piece by piece and give a review. Let's then throw the PE structural cals on the table and let all review as well.

I'm ready when you are.

Respectfully yours,

Jeff Kritzer
SR VP
BendPak Inc.

I would say BS. Your lifts are manufactured in Japan or china. Your own warranty clerk Joel Told me so. So either he's full of it or you are. As well as quality control. Id have a better chance of being thrown in front of a bus.

I have cx 10. More headaches than my wife gives me. Arm wholes drilled off center. pin play 50,thsd. Vertical movement in arms up to 1 1/4 inch. when lifting a vehicle carriage moves than arms come later. Not bad for a new lift.
How about column spread at top. Good Engineering. I need at least a grade 2 education to figure out there is a problem. Now how about snapping noise as carriage is going up and down. Wanna hear some More.

 

[mad57]

Ok how many members do we have here? If we all wrote in to myth busters the show, like we do for group buys and such.... im sure they would look into this for us and go hands down lift to lift and give there from the heart . Because neither of the companys listed are buying the comps lift and truely showing us whos the boss. We need and outside source to on the downlow buy a lift from every mentioned lift supplier ,( so we know we are getting a reg customer lift instead of a just for the test lift) to put them head to head. Until this happens we shall never know. i changed my mind 10 times, visited lifts at trade shows and first hand looked at them. In the end i bought a b.y.b because it was priced right and in my town. Is it the best who the f*ck knows, i bought what i could afford, the best i could get for my hard earned money, which i felt safe under. As for me im going to write the myth busters and see what comes of it.... if they ever took this on i would love to see who is the top dog. Get to writing gents!!!!!!

 

[sajohnson]

Ok how many members do we have here? If we all wrote in to myth busters the show, like we do for group buys and such.... im sure they would look into this for us and go hands down lift to lift and give there from the heart . Because neither of the companys listed are buying the comps lift and truely showing us whos the boss. We need and outside source to on the downlow buy a lift from every mentioned lift supplier ,( so we know we are getting a reg customer lift instead of a just for the test lift) to put them head to head. Until this happens we shall never know. i changed my mind 10 times, visited lifts at trade shows and first hand looked at them. In the end i bought a b.y.b because it was priced right and in my town. Is it the best who the f*ck knows, i bought what i could afford, the best i could get for my hard earned money, which i felt safe under. As for me im going to write the myth busters and see what comes of it.... if they ever took this on i would love to see who is the top dog. Get to writing gents!!!!!!

Too bad Consumer Reports doesn't test lifts!

 

[mad57]

http://community.discovery.com/eve/forums/a/tpc/f/9701967776/m/20819172201 I had to post it

 

[340six]

I am new here and joined after reading a few lift threads.
This was a good read but wonder how things mentioned here have worked out in the long run

 

[e-tek]

Another incredible lift thread (there's about one per year!). This is the first time I've seen this particular one and after reading it through (twice!), I have to say that I'm still thrilled to know that I made the right choice with a Bend Pak lift. Like many lift buyers, before I bought my HD9-XTW I did about 6 months of research. I compared all the specs, considered the imported parts and the domestic manufacture and then really looked into the customer and warranty service. While I've not had any reason to call or need service (due to the quality of the lift), it's good to see that not only are issues handled promptly and always to the buyers satisfaction (where possible...), but that the entire company is on the same page - the one written by a VP who regularily comes onto these forums to check the satisfaction of his customers. Now THAT builds loyalty!
Having owned my BP lift for several years now, as well as being a metalworker and welder myself, it's almost laughable when someone (even an "installer") comes on to say things that are so obviously untrue. Hopefully those that are in the market for a lift are not swayed by these self-described "experts".
At least Jeff can come on to school them right!

 

[e-tek]

I'm a new member here, but I've been on other forums long enough to know that people are much more likely to complain than compliment.

Combine that with the fact that BendPak sells a lot of lifts and the number of complaints here _may_ not be out of the ordinary.

Does this forum have the ability to do surveys? It might be interesting to ask members who own a BendPak what they think. Maybe have them rate the following 1 > 10:

1: Safety features
2: Operation
3: Ease of use
4: Customer service
5: Overall quality

Something like that...

I recall a poll being done on lifts.....by myself! See it here: http://www.garagejournal.com/forum/showthread.php?t=61498

There is also a BP satifaction poll here: http://www.garagejournal.com/forum/showthread.php?t=22140

Why not start another poll, just as you designed? It's easy!

 

[340six]

Another incredible lift thread (there's about one per year!). This is the first time I've seen this particular one and after reading it through (twice!), I have to say that I'm still thrilled to know that I made the right choice with a Bend Pak lift. Like many lift buyers, before I bought my HD9-XTW I did about 6 months of research. I compared all the specs, considered the imported parts and the domestic manufacture and then really looked into the customer and warranty service. While I've not had any reason to call or need service (due to the quality of the lift), it's good to see that not only are issues handled promptly and always to the buyers satisfaction (where possible...), but that the entire company is on the same page - the one written by a VP who regularily comes onto these forums to check the satisfaction of his customers. Now THAT builds loyalty!
Having owned my BP lift for several years now, as well as being a metalworker and welder myself, it's almost laughable when someone (even an "installer") comes on to say things that are so obviously untrue. Hopefully those that are in the market for a lift are not swayed by these self-described "experts".
At least Jeff can come on to school them right!

I am getting ready to do the same but need imput on a parking lift for a low ceiling hight

 

[buhler1]

I have had a Bend Pak HD9 for several years and it has been great. I highly recommend it.

 

[Sebringer]

Hey- new to this forum. Have been researching this to death and have narrowed it down to the Bendpak or the Quality Lift. Quality is a division of Challenger and has a very compelling product. Both are certified and way more stout than anything from Direct, Greg Smith, etc. The Quality is the ONLY one I can find with 1/2" cables. Curious if anyone here has history with Quality Lift ie Challenger.