August 4th, 2006 - The tops are picked up and the Sub takes a hit for the team
Silly me decides to pickup the stainless over wood tops I ordered from the factory in Holliston, MA to save on shipping and to avoid the hassle of having to deal with damaged tops during shipment. Well, I get there and it turns out the custom sized tops I ordered were of the wrong size! I even had Lista double check the sizes before I left to make sure the sizes I ordered were the exact sizes that were made. My design is a built-in design, so the tops have to fit just right or it throws everything else off.
According to Lista, when they make these tops the wood CORES are cut to the specs you provide and then the stainless is wrapped over it. You can see the dilemma in this method. I think I'm getting a top that is 28-1/2" x 88-1/2" when in fact I'm getting a top that is at least 28-11/16" x 88-11/16" - a big problem if your design calls for built-in tops. No one told me this was the case.
The good news is that I talked to a customer support person while I was there who was quite helpful. At the time I didn't realize that all the tops were going to be problematic. I only thought the one top that extends into the middle of the garage would be a problem since it has to be the same depth of the cabinet (28-1/2"). If it's not the same depth, you will see obvious overhang, not to mention it will push the top butting up to it to the right. In any event, I told her I'd be willing to take the tops and "try them out" to see if I have any issues as long as Lista would ship me out new ones on their dime. She agreed. Well, I didn't realize until I got home how many issues I would have.
See picts for some of them:
- All dimensions are larger by 3/16 to 1/4"
- And if that wasn't enough, one top has a different finish than the others. It looks like a mirror finish instead of a brushed stainless finish. I like the brushed finish better since it looks like it will hide scratches better. Not a deal breaker, but worth mentioning.
To top it off, I got in an accident on the way back. My Dad's Suburban took a hard hit in the rear from some old guy not paying attention. My friend and I are okay, but a little sore. The Sub is not so good. The hit bent the frame and just about every other piece of metal/plastic on the back of the truck. One thing is for sure, the tops are definitely made very well. Even though the truck took a hit and pushed the rear doors in by a good couple inches, the tops withstood any damage - the rear doors just bent around the tops!
Overall, this past Friday is one I'd like to forget...